Professional, reliable, on time, friendly. Barbara got my needs booked quickly and easily. Jeff, the owner/driver is great as was Stephanie. Will be using them for all my local and airport transport. Have already recommended them to my friends! read more

Great experience start to finish. Communication was excellent, driver was - few minutes early and car was perfectly clean. He assisted with bags and was very professional. 10/10 would use again. read more

We booked a ride to and from Sky Harbor and everything went flawlessly. Helpful driver (Jeff), right on time going and coming back. Beautiful spacious SUV was comfortable and the help with our luggage--especially when we arrived back in Phoenix was really helpful. I would not hesitate to use S.E.T. again. read more

So picking up overseas passengers who do not have phones can be a dicey proposition. But Elite managed to pick them up, after they went through customs, and even provided the appropriate child car seats for the two little ones. I appreciate their prompt, courteous service, when several other car services wouldn't take a chance on picking up a family from out of the country without cell service. Bravo, Elite, great job. read more

SET was fantastic! We used them last night on our way back from the Post Malone concert and it was great! From Barbara who took our reservation, to our driver Tim, the whole night went super smooth. 11/10 would recommend and use again! read more

Jeff was on time. He was very pleasant and it made for an enjoyable trip. Also, the vehicle was clean and very comfortable.

Unfortunately, my experience was not good on the pickup from the Airport. We were on the slow side (40 minutes), but not terrible. Was told by the driver we were "late" and therefore she would be late for her next pickup. Specifically she stated our flight landing time and it is expected you arrive 30 minutes after that time. Usually for an "elite" service, we let them know when the bags are ready, then meet them at the pickup site. Note: We paid $280 for pick up and drop off. I called the main office to let them know and talked to Barbara to avoid this Yelp review. She told me 1) I should have let them know immediately. Note: I would have, but frankly didn't want to mess up the drop off ride. 2) She said the driver was "new', but would talk to the driver and this should not have happened. However, no apology or rectifying of the situation which would tell me why I would ever want to use this service again. read more

I have to say that they deserve their yelp reputation as my family and I thoroughly enjoyed our trip to and from the airport. There was plenty of room in the vehicle to transport our luggage which included both checked bags and carry on for 3 people. Jeff was personable and helpful and arrived on time and was able to provide a comfy ride to our destinations. I thoroughly recommend them and would use them again. read more

This was our first time using Suburban Elite Transport, certainly won't be the last! We had arranged transportation to and from PHX Sky Harbor, Jeff picked us up on time (a little early actually), was very professional, clean, drove us safely and very courteously there. His Expedition was in excellent repair, extremely clean and comfortable. Anthony, our return driver, was waiting for us upon arrival even though our flight was about 30 minutes early. Also very professional, courteous, respectful and helpful. His Escalade was exceptionally clean and stocked with water, he even turned on the Packers game for us, since we flew in on Thanksgiving. In short, I would recommend Suburban Elite Transport to ANYONE who needs transportation, they aren't that much more expensive than Uber or Lyft, but they are MILES above in service and professionalism! In fact, I have already recommended them to several people, all family and friends! Great job Jeff and Anthony! Thank you both! read more

Always on time. Friendly and easy to talk to vehicles are very clean. They keep you informed with driver name and number etc. read more

This was our 3rd time using Suburban Elite and as usual the service was great. Stephanie arrived right at 4 am for our pick up and was prepared with water and early morning friendliness. Patrick was our return ride and was super communicative and ready there for us as soon as we had bags in hand. I can't recommend using them enough - it's the same price as paying for parking at the terminal for a week without all the hassle of looking for a good spot and dragging bags and car seats and kids to check in! read more

I love Suburban Elite! My friends and I needed a shuttle from the airport to our family home and Suburban Elite made the experience incredibly easy. Booking the service, pre-flight communication, and pick up coordination was very simple and streamlined, which made our entire travel experience much less stressful. Wade was our driver and from picking up our bags, to polite in-ride conversation and professionalism, Wade made for such a pleasant experience. I definitely recommend Suburban Elite. read more

Jeff is friendly, good conversations which makes the drive go by quick. Always on time, even early. I would highly recommend using Suburban Elite read more

Great communication. Easy to schedule. The driver text me the night prior to pick up and shared location with me through text the morning of pick up. It was such a nice touch to know where the driver was and when they would arrive. They were early and waiting until we were ready. Everything went perfectly. Highly recommend. read more

On time, professional service. Large SUV, but maybe could use new shocks. Overall very good.

Suburban is my go-to transportation to and from the airports. I highly recommend them. We've been using them for 6 years and have nothing but good things to say. Clean cars, great drivers. Thanks Suburban! read more

Awesome service. Dont even think if another service. Professional in every way! My driver Anthony was superb!

My daughter and her baby came to visit for a few days. They had a very early flight and unfortunately, I could not help them to because I left the prior morning on a business trip. I didn't trust that a taxi or rideshare would be reliable to pick them up at 4:45AM to go to the airport. I contacted Suburban Elite Transport and Barbara was VERY helpful and courteous in setting up the ride. After she got to the airport, my daughter sent me a text "Anthony was a wonderful driver! Highly recommend." Thank you to everybody at Suburban Elite!!! read more

Smooth pickup and friendly driver. Jeff had cold water available. I highly recommend.

This was our fifth time utilizing Suburban Elite over the past few years. As always, they were easy to book. The driver confirmed the day before and communicated when on their way to pick us up. The communication is always great, drivers are always friendly and safe, and they are always timely, arriving generally 5 minutes before the committed time. This trip our driver was Patrick. He was helpful with the bags, offered water and phone chargers, and let us set the level of interaction in the early morning hours. I highly recommend Suburban Elite and will continue to utilize them as my transportation of choice when I have a need. read more

First time using Suburban Elite. Scheduling with Barbara was a breeze and she answered all my questions and sent a confirmation email after scheduling. We received a confirmation text the night before confirming our driver's contact info, type of vehicle, pick up location and that he would be tracking our flight. After a very long day of travel it was good to know the drive home was covered. Our driver Patrick was professional, courteous, very nice and a safe driver. Suburban will be our go-to car service for sure! read more

Top notch! Anthony is awesome! Had him both to and from airport...his SUV is incredibly equipped and is an all around pleasure to ride with! Highly recommend! read more

We needed a car service from Phoenix airport to our families home. We had Jeff as a driver. It was very easy to book on line, area for special requests. We were late getting in and Jeff kept us informed where he would be to pick us up. The vehicle was a suburban and very comfortable to ride in. I would highly encourage this company if you are in need of a ride. read more

Exceptional Customer Service! Barbara is always completely delightful, so very graceful, efficient, accurate, excellent communication, professional and so very helpful! For the most part, Jeff has been my driver for a few years now. Jeff is always on time, very professional, communicative, friendly, helpful and an exceptionally safe driver. Jeff's vehicle is always immaculate and very comfortable. Jeff and Barbara are very loyal and caring people and go the extra mile where they can. I recently had a fall while on vacation. When I arrived back in Phoenix, Jeff met me at baggage claim, retrieved my very heavy suitcase and wheeled me in a wheelchair to his vehicle. I was so emotionally grateful for his extra help. Jeff is very kind and calm. I always feel safe and secure with Jeff behind the wheel. (Anthony is beyond amazing toooo!) Last week, I had the pleasure of being driven by Stephanie. Stephanie's communication is exceptional, she messaged me well in advance with her contact information and confirmed my pick up at the Sky Harbor Airport. As time got closer to my arrival, she messaged me where I can locate her with easy to follow detailed location information. She also shared her location with me where I could see exactly where she was and confirmed if I needed time to pick up my checked luggage. When I went out of the airport door, she was right there, outside of her vehicle and waived at me with a smile. She loaded my bags, had my door open, asked me what my favorite music was (she had a variety of play lists ready to go), showed me how to adjust the AC in the back of the vehicle and was all around just such a happy person. Her vehicle was also immaculately clean. Stephanie's driving was very safe, comfortable, peaceful and again, her happy vibe was just such a pleasure. When Stephanie dropped me off at home, she even wheeled my bags up to the garage. Suburban Elite Transport are top notch professional, welcoming, kind, caring, safe, reasonable prices, excellent communication and just super awesome people. I am forever loyal to them!!! read more

Anthony was prompt, patient, and cheerful. I can't say enough about how impressed I was with him and the overall service provided. 5 Stars all around! read more

Suburban Elite is always our choice to and from the Airport. They are friendly, courteous and always on time. We enjoy Anthony's company when he drives us! read more

Anthony is always reliable and remarkably cheerful considering it was 5:30 am! A smooth ride to the airport was a good start to what was a very long day of travel!! read more

Great experience!!! Jeff was on time and a delight! We will definitely use this service again!

I am always able to count on Suburban Elite Transport to get me to the airport on time, especially when my flights tend to be very early. I have been using Suburban Elite for many years now and will continue to for many more. Anthony is amazing! read more

We've used this service a couple times, both with Anthony. Having two small children can make travel to and from the airport difficult, but Anthony made it easy. He's polite, has fun conversation and is serious about his clients and their destinations. I will rebook with Anthony in a heartbeat next time I use this service. I will be recommending him to everyone I know. Thanks! read more

Arrives on time if not earlier, always helpful, courteous, and above all, consistently great. I have been using and recommending Elite Suburban for years! There is an obvious reason; they're simply the best! read more

Another wonderful ride with Anthony. We always use Suburban Elite. Booking is so easy online.

I always take Suburban Elite to the airport as I know they'll be on time. The office confirms my information via email and then notifies me the day before via text my driver's name and phone number. The vehicles are clean and the drivers are friendly. read more

Our organization recently used Suburban Elite Transport for our 3-day event. They picked up people flying in to Phoenix airport at various times and drove them to the event location in Carefree, AZ. They then did a return trip several days later from the event location back to PHX. We had to make multiple changes in the number of passengers and the number of trips required and all I can say is that Suburban Elite Transport handled the multiple changes with grace and efficiency. The vehicles were clean, the drivers were professional and Barbara who handled all the changes was absolutely the best! It was a pleasure working with them and if I could I would give them 10 STARS! read more

Excellent, courteous, great communication. They provide updates and show on time. Car was clean and spacious.

My husband and daughter recently used Suburban Elite Transport. Patrick was their driver and they had nothing but great things to say about their experience. To quote my husband, "Usually I am nervous when someone else is driving, but Patrick was a smooth driver. He made the trip to and from the airport so stress free." Our daughter wants to use them again! Once again, we highly recommend using the services of Suburban Elite Transport. read more

My first time using Suburban Elite, and the service was outstanding. The driver was right on time with a clean vehicle and super friendly. I would definitely use them again. read more

Great service and communication. Our driver Anthony was the best. The suburban was well equipped: phone chargers, water, etc. Will always choose them first. read more

The ease of booking was top notch. I was able to get a quote and book immediately not wait for an email to come back. The whole process was smooth. We had a 3:30 am pick up which made me nervous but they emailed and texted the day before AND the morning of to confirm l/remind. Anthony was our driver. He is the absolute best! LOVED our early morning ride to airport as he was enthusiastic and wonderful. We lost something in the car and he texted back to confirm he found it. We will be using Suburban Elite every time we need an important ride. read more

I had an amazing experience with this car service company. I requested service for a round trip, and Barbara was very helpful and gave the best customer service! Our driver was Anthony, he was on time, professional, friendly, and knowledgeable. He went above and beyond and was very accommodating when we had an emergency. It was greatly appreciated and I will definitely be booking again when I'm in the Phoenix area. read more