An almost complete lack of info when I made the appt. re: what I should take to appt. & what to…read moreexpect, is the primary reason for one star. And, I didn't find them professional & didn't have confidence in them for those reasons. I left without having my 2 scheduled MRIs, due to poor communication from Rayus prior to my appt. & due to a bad feeling I got from both the receptionist and the "technician" (I question if she really is a licensed technician, she was made up like a...well, I won't say it). Suffice it to say...unprofessional! I trust my "gut feelings", they're rarely wrong! If your Dr. wants to send you to Rayus, just say no!

I always seem to be called in on schedule and they are gracious and remember you are not a medical…read moreperson and need to be treated kindly. I've gone in for Xrays, CT scans and MRI's. I have a bad back so that's why I've been there so often. It's always clean

I've been going here for the better part for a year and am very happy with the service here. The…read morestaff are always personable and polite, and take the time to educate me on different things I am experiencing. I genuinely look forward to this doctors office, and while my regular doctor has become more popular recently, I had the pleasure of seeing the other doctor on staff and also got a very good first impression. As with any medical care, the key is to advocate for yourself and make yourself clear with your experience, so that and you'll be good. I've had my blood drawn several times, and other tests- and they are decently quick in getting back to you, quicker than I've experience in other offices. Purely because the kind attention and detailed education I get, makes this office a top pick in my eyes, and I couldn't be more grateful.

I went here for my first pregnancy and in the end I wish I would have changed when I first felt…read moredissatisfied with my care there. In the end my birth experience was not what I wanted and it has taken me years to want to have another baby because of it. I would not recommend.

BEWARE! I was told upfront that the charge for a calcium…read morescan was $175.00 and that my insurance would not pay for this scan. I paid $175 for the service at the time of my appointment in November 2024. A few weeks later Rayus submitted a claim to my insurance company for $531.12, which was denied but paid by my FSA account. I never provided nor authorized Rayus to contact my insurance - why would I - I paid for the service at the time of the appointment. After many, many frustrating phone calls to Rayus the charge to my FSA account was eventually reversed. I still dont know why Rayus charged an additional $531.12. When I questioned this no one at Rayus could tell me what the charge was for. Then in Feb 2025, I received a check from Rayus for $531.12. I have not cashed the check because I am not due this money. I have made many attempts to contact Rayus customer service to try to resolve this and return their check. Then in May 2025 I received a letter from a collection agency stating I owe $531.12. I called the collection agency on 5/18 and 5/29 and explained this mess and also told them I have an uncashed check from Rayus made payable to me for the amount they are stating I owe. The collection company reps were understanding but said they said they cant resolve the matter because no one from Rayus is following up with them. I don't know how a company like Rayus stays in business. They are not ethical. And their customer service is a joke. Beware!

Awesome experience with both the MRI and the injection. They care about their patients.read more

On Tuesday, May 30, 2017, I had an appointment at 7:30 AM at Suburban Imaging. My doctor and I have…read morebeen trying to figure out what is causing some health issues, so he ordered a CT scan. From the phone call to set up the appointment, to picking up the contrast for the test, to the exam itself, the service, professionalism and respect that was shown from all the people with whom I interacted was first-rate. When you're getting an unfamiliar exam, it's nice to have people put you at ease. The facility is easy-to-get-to, super clean (VERY important to me!), and there was a nice private room where you can change and lock up all your personal belongings. The exam itself was easy, and not like what I thought. It wasn't a complete chamber, but it wasn't as loud as what I thought CT scanners would be. Again, this piece of equipment was more like a donut. Mmmm. Donuts. I wish I could remember the name of the person who helped me with the exam. She was so professional, friendly, and kind. It made the entire process, including the IV, more pleasant for me. I truly appreciate it. And to top it all off, three days later, I received a thank you card in the mail that was signed by two people from Suburban Imaging. You don't see that every day from healthcare facilities!

I had a MRI on my knee the staff was very friendly and helpful. They explained the process to me…read morestep by step and reassure you through the whole process.

Was helped by Casey and Michelle. 10/10 experience. They were super kind and empathetic. Fantastic…read moreat their Jobs. Can't say enough good things.

This place is great!!! Unfortunately I know all too well from experience, more MRI's than I could…read moreever hope to have had. Staff is great and I've never had to wait very long. They used to give you a free cd of your MRI, but stopped just burning one for you. You can still get one for free, but you need to request it.

Was misled with the amount my procedure would cost which led me to get a misquote on the amount I…read morewould need to pay after insurance. Do not trust anything they tell you on the administrative side. I would not have scheduled this service knowing how much I would have to pay out of pocket as it was not a required service to be completed.

Had an MRi done at their Otsego location. Fantastic experience. In and out in just over an hour -…read moreincluding the time in the machine. The technician was very courteous and professional, and even tho I've had MRI's in the past and know what to expect, they still made sure I was not only comfortable, but was informed of everything that was happening as it happened. Their yelp page (specifically for the Otsego location) has not been set up yet, but since I had a procedure at the Blaine location, I included my experience at the Otesego location here, When it came time for a needed spinal injection - they could not fit me in at the closer Otsego within the timeframe I requested, so they sent me to Blaine and got me in the literal next day. Another fantastic experience. Fast and easy check in, exceptional care pre-injection, And detailed explanations of what was happening during the procedure. Once again the Nurse was exceptionally courteous and professional, and alleviated all my fears of having a long sharp needle so close to my spinal cord. And, the Doctor was (aghast!) ON TIME! His skill had the injection done and over with in about 20 minutes, and the only thing I felt was the initial stab of the numbing needle. The dude had light hands ! YAY! I don't like my back being messed with, but if someone HAS to mess with it, I feel comfortable having the doctor and staff here messing with it.

This is the second time, that I used CDI Very professional…read moreand kind , I highly recommended them.

From the owner: You do not need to go far for high-quality imaging services. At RAYUS Radiology, we know that…read moregetting an MRI, CT scan, or X-ray can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. We are conveniently located off of Connecticut Ave S. in Sartell, MN, with ample parking for patients and their families. Our staff is dedicated to providing you with personalized attention and state-of-the-art imaging technology, so you feel comfortable throughout your entire visit. Whether you are trying to get a better sense of your overall health or just want a more accurate diagnosis for an injury or illness, we can help. We understand that some people may be nervous about having an MRI, CT scan, or X-ray--for some people, these scans can seem scary or invasive. But at RAYUS Radiology, we want everyone to know that these scans are safe, and we will do everything in our power to make sure your visit goes smoothly from start to finish. Call our Sartell West office at 320-251-0609 to schedule an appointment, ask questions, or learn more about how we can help you today.

We made an online appointment for a recertification of a DOT physical. When my driver arrived, the…read moredoor was locked. The sign said we needed to make an appointment. Obviously, we did. This is not the way to run a business.

I was recommended to see this doctor to get my DOT physical done. What can I say, but you get $100…read moreservice for $40! I chose his home office because I flew in and needed it on a Tuesday, but he's got other locations. Okay, I'm writing this review because although the website was really easy to schedule from, it was the oasis-type of a setting at his home office. Is your blood pressure usually a little high? Well, for me, I just sat an extra 10-min outside and it was so relaxing. Anyway, had to add this review because anybody that utilizes Dr. Dan's services won't be disappointed.