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Suburban

2.0 (4 reviews)
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Gilbert Glass & Mirror

Gilbert Glass & Mirror

(3 reviews)

Scarborough

We have used Gilbert many times at different homes. He is a total professional and does excellent…read morework. Would not hesitate to recommend him! He recently did our gorgeous master bathroom, our guest bathroom glass for the bathtub and a great mirror for our basement gym. Love his work and work ethic! Thank Gilbert!!

It has been more than 4 years since my first review, and Gilbert has been my go-to person/company…read morefor glass and mirror -- I'm an architect and I really appreciate quality work and great service, which these days is often hard to come by. I had a custom tempered glass panel made for a fireplace in my old loft, and recently I had a custom shower door and mirrors installed in my new home and I couldn't be happier and I was glad I didn't waste my money by doing it through the builder. I also have been recommending Gilbert Glass to my friends and neighbours with no hesitations. I'm proud to say that Gilbert has grown his business and moved to larger facilities in Scarborough but still services the downtown area. My last install Richard and his assistant installed my shower glass and he was very friendly, professional and courteous. My bathroom had thick and large pieces of commercial-grade porcelain tiles on the wall which made installing the shower door especially hard to install. I was really worried that the tile may crack but Richard managed to drill through the tile for the shower door hinges perfectly, which involved going through half a dozen special drill bits and hours of careful drilling. I really appreciated his hard work, while still keeping a positive composure without any complaints despite the difficult and lengthy installation. I have a couple more projects for my home which I will definitely be calling Gilbert to custom fabricate for me.

Brightview Glass Replacement - Close-up showing silicone applied over the damaged frame

Brightview Glass Replacement

(2 reviews)

Leslieville

I am very disappointed with my experience with Brightview Glass Replacement…read more I hired this company to replace glass panes in my living room, dining room, and kitchen. The installation on August 29 appeared rushed and resulted in multiple issues, including a damaged baseboard, a poorly fitted kitchen pane (left side of the sliding window), and damage to the right-side kitchen window. During installation, parts of the right-side window were covered with green tape. I was told by Mike it was temporary to hold the glass in place. When I removed it a few days later, I discovered the handle had been broken and concealed with tape and silicone. Upon closer inspection, the damage was not limited to the handle -- there were visible cracks, deformation, and extensive silicone along the frame. This was never disclosed, and the repair was messy and unprofessional. The payment process was also concerning. Although the total cost was agreed in advance, I was advised to pay in cash on the day of installation. I paid part of the balance in cash and was then asked to go to the bank to withdraw additional funds. I was followed to the bank so I could make a further payment, with the remaining balance paid later by e-transfer. Before making the payment, I confirmed I would receive an invoice for warranty purposes, but no invoice or receipt was ever provided. I reported the damage and requested an invoice in writing on September 4, but received no response. During cold weather, the same poorly fitted pane developed frost on the inside of the house, which did not occur with the original glass or other windows. I followed up again regarding both the invoice and warranty service for the poorly fitted pane and again received no reply. I also sent a formal follow-up email summarizing the payment and issues -- this was also ignored. Overall, this experience showed a lack of transparency, poor workmanship, and no follow-up. A 5-year warranty was offered, but in my case it has not been honored despite multiple written requests for warranty service. I would NOT recommend this company.

I saw their advertisement on Facebook, read the reviews and then contacted them. They replied…read moreimmediately and Mike came to measure and give me an estimate. We set a date for installation and he came promptly and efficiently installed two new windows for a reasonable price. Mike was very polite, friendly and competent. I personally recommend them for replacing the crappy windows whose warranty wasn't worth the paper it was written on. That's a different review, hahahaha!

Canada Glass & Mirror Company - Shower glass brochure

Canada Glass & Mirror Company

(9 reviews)

I ordered a custom mirror with a silver frame and , installed in my living room . It looks…read morefantastic!!! I am most impressed with mirror and the installation too. Thanks George and Sam at Canada Glass and Mirror .

Terrible! Just terrible! I gave them a big order - 23 pieces to be exact - of mirror glass…read moremeasurements and I ordered them as basic as ever and they still got the order wrong!! They got HALF of the order wrong!! (The other half was in one size). Crazy thing is that I sent them The measurements in cm and inches! And I'm not talking about mm or cm bigger, I mean INCHES bigger!! That's a huge difference!! And a huge inconvenience!! I don't understand why the SPECIFIC measurements I ordered came all wrong! And to top it off, there reps had asked me why I did not measure each piece before using them?? How does this question even make sense?? It was a specific measurement ordered.. I should not have to!! I gave them the chance to fix the order - I reached out several times- But In nooo way were they interested in fixing there mistakes. Customer Service ZERO!! To add, there prices are no different than anywhere else, there location was just more convenient at that time, and I was going to refer a lot of clients to them ( I even filled out a business form to register with them) but they just ended up costing me more because I now had to fix there mistakes!! God forbid if you have an issue with your order, I've never seen such a lack in customer service support

Suburban - glassandmirrors - Updated May 2026

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