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    Suburban Propane

    1.1 (10 reviews)
    Closed 8:00 am - 5:00 pm

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    U-Haul Moving & Storage of Chico

    U-Haul Moving & Storage of Chico

    (48 reviews)

    Went in on Dec 26 around 3:00 PM and worked with Ian Johnson... we rented a 18" truck through…read moreBudget (horrible truck) and filled it up for our move to Idaho, early the nest day). Needed a big trailer but there were none at the location (or anywhere in Chico). Ian tried to find trailers in other locations, found one in Orland at a independent garage, but it cost twice as much than through U-Haul directly. Mark Jimenez (regional manager) was there helping out, as the store manager was away. He said he was just up in Magalia CA and there were three trailers there. He offered to go up there and get the trailer (which he did) and bring it back to Chico. At 5:00 I got a phone call from Ian, the trailer was there... come get it! Employees like this need to be recognized for their hard work and customer centered attitude! We were able to fill the trailer and left for Boise at about 7:00 the next morning. Even though we are now in Boise ID, I will continue to use U-Haul here.

    I waited 30 minutes to purchase 5 boxes and wrap. There were 2 cashiers and 2 customers the entire…read moretime. While I was waiting a line formed. The do not accept Apple/ Google Pay. There is no sign anywhere stating that , so after 30 minutes they could not accept my payment , so I left for nothing. I suggest a little more customer service of acknowledgement, signage about refusing Apple Google Pay, and possibly move a little faster to act like All your customers who do have timelines , other things to do , matter.

    Tri-Flame Propane

    Tri-Flame Propane

    (25 reviews)

    3 months into my newly built home in Magalia smell propane were my tank is installed being a…read moreplumbing contractor30 yrs I trace out leak found it on fittings they installed to regular and they try to charge me for there defective 15 dollar part and try to blame me and tell me to replace it my self when it's there install I back my installs for 90 Days or one yr office manager and the little young installer is disrespectful telling me I costing them Money when they did hook up in first place thanks for backing up you work when it could have been a dangerous situation when the was a propane leak way to go tri flame

    I have decided to change my review from a 1* to a 4* and here's why:…read more Background: tank gauge didn't work, made me think I was ripped off, no one at TriFlame would help me so I filled a BBB complaint and left reviews on all sites I could find. Owner calls, said it shouldn't have been a BBB thing.... yeah okay dude, then help me next time before it gets to that! Anyway, propane did last a long time, I do believe it was just the gauge, but the person filling should see if it reads correctly, and if it doesn't, have a tech fix it! It's partly why I'm still leaving it as a 4* because TriFlame should not deliver faulty tanks. But my tank was switched out for free and got my tank filled so I no longer have any problems. So yeah, the owner needs to understand that customers have legit issues and he and his office workers need to help customers better. it was a really long and complicated thing. But the prices are low and the guys who come out are always friendly.

    Suburban Propane - propane - Updated June 2026

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