I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

Great people great service they do price match for heating oil. This is my go to company for…read moreheating oil. They work late and will deliver oil the day they quote you for. Friendly service, top notch company and people.

I have been using Countryside for 4 and half years and never had any issues until recently. I have…read morebeen on a budget plan since I started using them, making payments on line. 2 separate times in the last 4 months, they have charged my credit card prior to my due date of my budget plan without my authorization. First time it declined. Second time it went through but caused my account to overdraft after I called and was told they would reverse the charge. Just be for warned if you live on a strict budget do not leave any payment information with them if you dont want your card ran without your permission.

I had a 1000-gallon propane tank installed in-ground. Countryside performed the entire job…read more Excavation, dropped the tank in the ground, ran the line to the house and finished the connection to the inside line that the HVAC company had run from the furnace and stubbed to the outside wall. They cleaned up well. Very professional and outstanding work. Everyone at Countryside were easy to work with, extremely helpful and polite. This was my first propane experience. I knew I wanted to own the tank and bury it in-ground, but they offered excellent suggestions and insight based on my projected needs. I am more than pleased. Would, and have already, highly recommend. I do not understand the 2 bad reviews that I see on Yelp, but they both seem like typical unfair reviewers by folks who misunderstood or made a mistake on their end. My first call, the site survey, the tank install; all handled with genuinely nice and helpful staff at Countryside. Plenty of little but thoughtful and quality touches, that as a perfectionist, I greatly appreciate. And finally, they filled the tank for 10 cents less than the closest competitor, and 30 cents less than the highest quotes I received. (So I originally posted this under Countryside Fuel and LP Gas in Myerstown. Oops. Sorry!)

From the owner: Countryside Propane, LLC. is a local, family owned business serving the Lebanon, Berks, and…read moreLancaster counties, as well as surrounding areas. It was started in 2001 by two brothers, Nelson and Raymond Nolt. They began with one delivery truck and several months later added an install truck. In 2002, Raymond suffered a debilitating stroke that left him unable to speak and get around as before. Despite this set-back the business grew from the home kitchen table to our current office today. From the very beginning the business was dedicated to God and any growth experienced was God\ u2019s blessing. We thank God for this, and we also take this opportunity to thank you, our customers, for your business loyalty over the years.

ordered propane online on Sunday with my tank at 15%. It's now Thursday night, still no delivery…read moreand my tank is now at 3%. I doubt I'll have any hot water or heat by the morning and will have to pay a $120 fee for a safety check if the tank is empty. Also, what's with the $9.95 delivery fee each time the tank is filled! A delivery fee is usually for the option of having something delivered but since there is no option, unless someone can tell me how to pick propane up in my car, how can there be a fee?

They came and picked up my tank that was full and was told I would be refunded for the propane in…read moreit. Was never told about a service charge. When I inquired today about the refund they said they used it to cover the service charge and was told they didn't need to tell me because it's on the back of all the invoices. Bunch of crooks. 1 star is too good for them. Don't use them!

Propane is delivered based on a computer program and is not flexible. When I asked for delivery to…read morebe made when requested I was told that was not available. recently when I called on Monday to request a delivery, I was told to expect delivery before Saturday. I actually received the delivery on Wednesday around 5:30am, waking my family and pets. To me delivery in the hours of darkness and before the family is awake is not acceptable and not safe. Limited visibility conditions during darkness can be avoided especially during non emergency and should be avoided. I tried to contact the manager and left a message to return my call but never heard back. I guess they weren't too concerned about customer feedback. I do not recommend this company for residential service.

Finally decided to get a propane heater for my pool this year. Researched nearby providers and…read morefound Patriot. Unfamiliar with the whole set-up I would need I found their contact and staff extremely helpful from the get-go. Site review, placement of tank and needed line all fell into place nicely. I wasn't ready for the safety check right away as the pool/filter was not yet opened and operating. They made the extra effort and came out the day after I opened for the safety check. Early next morning propane delivery and I have a heated pool. Grandkids are happy. Highly recommended office staff, technicians and great service. Thank you Patriot Propane for a smooth undertaking.

Dylan was an excellent and informed technician. He was friendly, answered questions, explained what…read moreis was doing and why. The only reason I didn't give the company a 5 was bc the appointment time was changed three times. I would use this company again and request Dylan if I could

After four months of no oil deliveries, Leffler Energy inexplicably decided to deliver oil to my…read morehome in the middle of a July heat wave--despite the fact that my home uses oil solely for heating, not hot water. There is absolutely no logical reason for this delivery to have taken place in the dead of summer. Naturally, I called to inquire why this happened. I was told someone from the delivery department would call me back. That was over two weeks and three phone calls ago, and I've still heard nothing. The complete lack of communication and accountability is appalling. If this is how they handle something as basic as a delivery inquiry, I can't imagine how they'd respond to a real emergency. This is a deeply disorganized, unresponsive company. Spare yourself the frustration and go with someone who values their customers' time and trust. Leffler Energy has made it crystal clear that they do not.

I had a small water leak in my boiler system. Dave and his partner came out the same day and found…read morethe problem immediately. It was a leaking radiator bleeder valve and was fixed in a short time. Dave was very courteous and professional. He also addressed other minor issues and made corrections. He went above and beyond. The phone staff was also kind and respectful. I recommend Meyer Oil.

I have a friend that had a issue with their furnace for the last 2 years and the one year they came…read moreout over 5 times to fix the furnace and each time charging a service call fee and every time the furnace had issues now they had another service that knows furnaces come out and checked the furnace out and cleaned it and fixed one issue now the furnace hasn't had any issues since and from what I was told the furnace never ran right and it took another company one time and the furnace is running better then it ever had I would not recommend meyers they are a rip off they kept coming to fix the furnace it was 4 days it would run then have a issue then run for 20 days then another issue and Every time you would call the lady on the phone was very rude and disrespectful and talks to you like she is better Then you please be careful they will not fix it right the first time and talk to you like your them and they will just keep racking up the money very greedy would never recommend nobody

We decided we wanted to add ductless AC to our home.. Our…read morefirst impression of the sale rep...Gary White.. was what a company person. He gave us a little history about Boltz and said he had been with them for over 20 years...made me think we have the right person for our air conditioner needs, estimate. Its been weeks now! We called the main office and sent an e-mail! Nothing !!!! It must be nice that your business is doing so well that your sales rep doesn't need to drum up new business. At the least, return our phone call. You could still send us the simple job estimate we requested, but I guarantee you won't be getting our business. We were trying to stay with local business. We'll stay local, it won't be Boltz though. Disappointed !

Late season residential AC failure. We have an 18-year-old unit and recognize we are close to end…read moreof life. In this case however it was a simple change of capacitor and cleaning. Our technician John is TOP NOTCH. Friendly, respectful, polite, knowledgeable and hard working. His professional and affable demeanor show that he is a true craftsman and customer focused. Anna the dispatcher is friendly and helpful and sent our tech earlier than expected, which was perfect as we reached mid day 90s with brutal humidity. We've never been concerned by the pricing as it is fair and what you would expect to pay for this service in our region. Despite the family owned company being sold to Rhoads Energy, the fast and friendly and professional response with fair pricing, among other things, are the hallmarks of what the business was and will continue to be with the staff they have.

I have been a long time customer for oil delivery. I have…read morebeen cleaning my boiler myself for the past 20 yrs. I neglected to clean for the past few years so I thought maybe I would start having someone else take care of this annually. I called Countryside to see how much it would cost and was told $189 for a one-time cleaning, or $120 if I agreed to have its cleaned with them every year. I asked all that was involve in the cleaning for $120 and the lady I was talking to read off of a list telling me everything that they would do. I was happy with that price, and it included the entire cleaning so I told her I would have them clean my boiler from now on. The serviceman shows and begins the cleaning. Now while he was in the middle of cleaning my boiler, he comes to me a tells me because the boiler hasn't been cleaned in a few years the price would be higher. I asked how much and he said $189. I wasn't very happy to hear this but now I felt stuck because if I tell him no on the price, he may do something to my boiler. So I agreed. Then he tells me the price will be $189 extra on top of the $120. Now I am really pissed. He explains to me that the ladies who I talk to on the phone don't know what they are talking about when they give the prices. I asked him how long it will take to vacuum the boiler, and he tells me about 30 mins. That is $189 for that 30 mins and I am sure he was done in less time than that. I also told him I bet I'm not the first person be get upset because of the bad pricing I got on the phone, and he agreed that I was not alone. He did call and get me a small discount because he knew I was not happy about this. I still agreed to have him finish because I don't want him to mess up by boiler if I say no. I still figure maybe there was some kind of mistake made, so I submitted a complaint on their website. It's been two weeks now and there is no reply back to my complaint. Maybe the lady who gave me the bad pricing reads the complaints and just deleted it? Is Countryside doing this intentionally to make more money? Be careful if you are dealing with this company.

Great prices for oil and propane with helpful employees!read more