Walter's is so greaf I can't recommend this company enough! They came quickly and were so…read moreaccommodating, in contrast to many other bigger propane companies.. highly recommended. Snd SUPER NICE TOO!! Walter's get a 20 plus!!

Probably the best propane company in the area. Much better…read moreservice than the larger distributors

After having several other gas companies come and give us estimates on new gas service we went with…read moreOsterman because half of the gas companies either didn't even show up to look at the job or they never gave us the estimate and the ones that did were not even close. The guys that work for this company were all very professional the estimator gave us so much wonderful advice on rebates none of the others said anything about that. He also saved us money on changing our original plan for a heater in the basement to simply putting in a new furnace for just a little more and a rebate to offset costs. They were on time worked very hard in the heat of summer without ever a complaint, they all seem happy with their work and I am happy we chose them. I'm looking forward to having a clean cozy home this winter and I'm so enjoying cooking with gas!

I called seven times today, was on hold no less than 95…read moremin( hour and 1/2) in an attempt to talk to a human person. Was not successful.

After almost 30 years, we sold our country cabin in northern Berkshires. throughout that time H A…read moreGEORGE has been completely reliable and cost effective. we strayed from the once, for a very short period, and came back to H A George. The kind of dependable service you expect and appreciate. THANK YOU TO THE TEAM AT H A GEORGE. YOU ROCK!!

We had a mini-split installed which was in need of service and we reached out to H.A. George &…read moreSons. They responded in a timely manner. A technician came to our home - he was friendly, prompt and explained that there was a blockage in the drip pan of our unit. He repaired the problem and we were pleased with the results. Shortly after that a winter storm with high winds caused our casing covering the lines on the outside of our home to come off. I called them and explained what had happened. They indicated that they would correct it the next time they had a call in our area. Once again we received prompt and courteous service. The casing was secured for no charge. It is so refreshing to deal with a company that cares about their customers. Thank you H.A. George for the services you have provided. Mike E.

I went into Davis Oil to address a bill that was sent to my parents. My mother had already had a…read morenegative interaction with Steve, so I was going in to de-escalate and pay the bill if he could show proof that it was owed. I had no ponies in this race, and had the money "owed" in my pocket. Steve immediately verbally attacked me as soon as I entered their storefront, and stated why I was there. He criticized me for being disabled (which I am ) saying that "people like you always like to play the victim", and that he could not actually produce any evidence that my parents owed any monies to their company. He continued to ridicule me as I left the building. Again, I had no skin in this game. I had money in my pocket to pay if he could prove why I should. I would be EMBARRASSED if I were Davis Oil. They ought to be ASHAMED of themselves. I was ridiculed and berated for being handicapped, and I didn't even owe them money. This was one of the most blatant money grabs I have ever witnessed, with no proof, and then subsequently attacking the people who said, "No." I will never use this company because I already thought they weren't great. After witnessing how they treat their actual customers/advocates for their customers? Hard pass.

My husband's son is 57 years old and Davis Oil is charging us for the son's business account…read moreoverdue balance. My husband was 80 years old and died in January of this year. Davis Oil is still to this day sending us statements to pay this bill. Their theory seems to be if we can't get the money from the son, we will charge the parents. I never authorized any payments to Davis Oil. I have explained this to Davis Oil yet they continue to charge us. Worse company I have ever done business with. Word of caution DO NOT do business with this company. By the way, our name wasn't even on the LLC that his son owned.

When the propane delivery crisis hit The Berkshires this winter....another company refused to drive…read moreon the winter roads and people were running out of gas. George of George Propane stepped up and worked around the clock to serve hundreds of desperate customers - and others. He showed real concern and caring! I do not use propane but called several users to contact George. They were thrilled and canceled other providers who did not give a hoot. I hope George made a bunch of new friends and customers! He was terrific!

First time using any propane company and it was a stellar experience. Kathy was a gem and was very…read moreaccommodating even with fuel assistance being difficult. I called Tuesday at noon, fuel assistance had not reached out like they told me they would and Kathy went out of her way to contact them herself and by 5 p.m. we had a full tank of propane. Despite what other reviews have stated, I can say my experience was the opposite! Thank you so much George Propane, and a special shout out to Kathy who saved the day!!!

Do not purchase anything from Sandri, sold me a daikin minisplit that has had multiple issues and…read morenow have had 2 employees tell me they no longer install daikin and don't recommend them due to issues, I've had my units for less than 5 years with the most recent being installed 9 months ago. Waste of money.

I am steaming! Sandri Energy installed our mini-splits some years ago. In recent days--and two…read moreyears ago--we experienced a leak in our bedroom closet. At that time, we called the roofers who put in our roof, and they fixed the chimney flashing. We thought this was the end of it, but again, our closet ceiling is leaking. The roofer returned, and checked. All good. He suggested that it might be our mini-split on the third floor that was leaking. I called Sandri, only to be told that our last service call was 2022--and they discontinue service after two years. We would be considered "new customers," and they were not taking on any new customers! How on earth can this be a good business model? This is "customer service"??????

I had my mini-split cleaned and serviced today by Edson from Surner. I watched how careful and…read morethorough he was when doing the job. I can feel the improvement in the cooling effect immediately after he finished. I now know how important it is to get it cleaned and serviced by a professional. And Edson is a real professional! Thanks so much. Go Cape Verde! Diane - Granby

I normally don't write reviews, but I feel obligated to share this after what happened to someone…read moreclose to me. A family friend recently had a very troubling experience with Surner Heating. They clearly canceled their oil delivery, received confirmation of that cancellation, and were shocked when the company delivered the oil anyway--then charged them around $700 and refused to take responsibility. The explanation given was essentially "we delivered it, so you have to pay," despite the prior cancellation. From the outside looking in, this feels incredibly wrong. Charging someone for a service they explicitly canceled--after confirming that cancellation--is not just poor customer service, it's a serious breach of trust. If you're considering doing business with them, I would strongly recommend being cautious, especially about putting a credit card on file. Based on what I witnessed, this situation could easily happen again. On top of everything, the way the situation was handled afterward only made it worse--no accountability, no meaningful resolution. Just sharing this so others can make an informed decision.

Referred by a friend who had been a customer for years. Used them through 2 heating seasons and…read morecan say that I a fan. Their billing/payment department was easy to work with and the online tools for paying and ordering were very easy to use. Their price per gallon was always within pennies of the competitors and they did offer a budget plan if you could provide them with the previous years usage.

Phone call on contract, Woman who answered stated there is nothing she would do. The manager had…read morefixed the contract and that was that. Hung Up. Have never on my many calls to John Ray been treated so poorly.

We had an excellent experience with Cota & Cota. They are a customer friendly company with solid…read moreprofessionalism. They installed our furnace easily, quickly and proficiently. We cannot say enough good things about the way they do business, make their policies clear and go about giving their customers a great result.

We have been using this fuel and plumbing business for over 13 years. We will continue to stay a…read moreloyal customer. This past fall we had a lightning strike which blew out a well pump. There are three rental properties that fed off that same well. I was scared that our tenants would be hugely inconvenienced with lack of water for days. This was NOT the case at all. Rod Miller and his plumbing team were there within 2 hours to access the damage. And replaced the pump and restored water by end of day. You can only imagine our relief. He even went above and beyond by providing accurate documentation to help with the insurance claim. Thank you Cota & Cota!