Staples Ever since I was a teenager, I've had a weird…read morefascination with office supplies. This has been passed down to my kiddo, and as such, we visit the Middletown Staples pretty often. As soon as I walk in, I always look immediately to the left, to see if the clerk I really like is there. Today he was, and today I learned his name was Jim. Jim is always helpful, no matter what. If I have a question about something, or can't find something, he will walk me over to it. When I was looking for an obsolete printer cartridge, he made sure to find it for me! But Jim is also a fantastic person, just all around. He puts a smile on my face every time I see him. He is genuinely happy, and it totally shows!! Jim should be recognized for the positivity he spreads to everyone. (Also, I told Jim I was gonna write this when I was in earlier today, lol)!!

I enrolled for TSA PreCheck here and had an UNBELIEVABLY disappointing experience. First of all,…read morethe employee complained throughout the entire appointment about his job. I tried to be nice and empathize with him throughout, but it was pretty hard to get him to talk about anything else. Eventually, he asked me why I was enrolling, and I told him it was to use the discount (VERY IMPORTANT). When the enrollment was almost over, he asked me to give him my credit card and I comply since he must know what he's doing, right? Despite me explicitly saying I was enrolling to use the discount, he failed to put the discount on and processed my payment at full price. When I saw the charge was near $100, I kindly brought it up, thinking maybe there was a crazy fee that made a supposedly $50 charge into a $100 one. He proceeded to blame me and said, "You gave me your credit card and not the code, so now you are stuck." As the picture I provided said, the employee is the one that manually puts the discount in. At the time, I failed to bring that to his attention. In the end, he offered no assistance or solution, leaving me to fight for a refund on my own. The unprofessional attitude and lack of customer service made the entire experience frustrating and unacceptable. UPDATE: I talked to a TSA agent and they said I can't get a refund, so goodbye $$$!

If you are looking for office supplies, printers, ink, back to school supplies,office furniture or…read more printing services Staples is the place to go. Their stores are bright with large aisles, well stocked, easy to find items, and no long lines at the cashier.The staff are well trained, knowledgeable, helpful, and friendly.Staple's prices are also comparable to discount department stores.

I recently went to the Wallingford store tech center for help with an Acer laptop. I was giving it…read moreto someone and I wanted all my personal info erased. I have to say that Eli, the tech who helped me was amazing!!! He was incredibly patient with the machine that was soooooo very sloooow. But he persevered and we finally got it where it needed to be. He was patient, knowledgeable and very pleasant. He made this experience, which could have been frustrating and tedious, if not fun, at least a pleasant one!!! He was easy to talk to and I am very grateful that he was able to help me! I want you to know what a great employee he is....and he's one of the reasons why I enjoy coming to Staples. My favorite store!

I was looking to purchase an Eames Lounge Chair and reached out to several authorized dealers…read morelisted on Herman Miller's website for help. Deborah Laviero was not helpful advising me to just order direct with HM. At least she did eventually reply. I found another authorized dealer in New England who was very helpful in both answering questions as well as helping to order both an ELC and some additional HM office chairs at a great price.

The set-up is a little unusual in that it's both an office and a showroom. They seem to specialize…read morein high-end office furniture. The place is clean and well-lit and the sales folks are fairly nice. Selection is decent, but not huge. They are not very quick to respond to emails. Their prices are not cheap, and they make no attempt to match prices elsewhere, even if there is a large difference.

With locations in East Hartford, South Windsor and the headquarters in Manchester -- Transfer…read moreEnterprises is a Veteran-owned, small business that specializes in used office furniture. Open to the public, the office furniture showroom is huge. Their large inventory includes bookcases, shelving, tables, chairs, desks, cabinets, and all things "office". All furniture is priced so have your go at poking around. TE also has refurbished furniture that otherwise wouldn't pass in the office setting. They provide delivery, installation and moving services too if you need a hand. Monthly specials are always in rotation so check their FB page or website for updates.

I had been looking for the right office chair for over six months. Searched locations both in…read moreSpringfield MA & Hartford CT. Went into quite a few dark, cold and uninviting locations as well as new showrooms. They all had the same type of chairs. Oh sure, they gave me their catalog on the way out. And what good is that? You need to sit in a chair to be able to tell if it's right for you. Well, Transfer Enterprises is not like that at all. This is a well lit location, great variety and the show room manager Asia is fantastic. She is very friendly and knowledgeable and didn't mind all my questions. I found my perfect chair at a fair price. It was loaded into my car and the wheels never touched the ground. You could tell they really cared about my purchase. Don't waste time searching, just come here and ask for Asia. She will help you find your office furniture too.

I have ordered items to be printed from here twice. I have worked with Deborah both times, and she…read moreis very responsive and easy to work with. If you need a little change, you could just email her and she gets back to you so quickly. I thought communication was very easily, and it was much easier than another business I have worked with in the past. I really liked the way she made the signs, they were different than the way others have designed them in the past and they were easier to see based on her color scheme. Just a little change, but it makes it so much easier to read from a passing car. I will definitely call them for any printing related needs I have in the future. I highly recommend them.

This is where you go if you need ink. :) Bring your old cartridges and they give you recycled,…read morerefilled ones. I didn't know if it would work as well as the brand-new ones, but the prices are so much better that I had to try. Success! I am now a loyal customer. They also have a post office, which is very convenient. There is hardly ever a line for it, and it's much easier to get to than the one in downtown Middletown. You can get stamps and mail packages... anything you need to do at a regular post office, basically.

I wanted to buy a set of 4 replacement cartridges for my HP laser printer. I was shocked at the…read morequoted price of $360, or $80 for a single black replacement cartridge. Yes, a single cartridge was $80. Yikes. I was able to find a complete set online for $60, which was delivered to my home one day after I placed the order, and the cartridges work perfectly in my printer. I really wanted to support a local business, but I gulped at their pricing. This may be a great place to mail packages and buy stamps, but if you are looking for printer cartridges, you may want to shop around unless you can afford to pay $$$. Very overpriced for their brand of cartridges, which is just a bit lower than the HP name brand, in my example.