Missed the Mark. I…read morestopped into this McDonald's location recently to order McCafe Coffees and a breakfast item. The person in the restaurant who took my order actually repeated my order back to me when they took it. I took my coffees and my food and left. When I got back to my hotel, both of my coffees were black without the espresso shots or cream that I ordered with them. The food was standard McDonald's quality, and no issues there. Luckily, my hotel had a carafe of Half and Half in the breakfast area. However, it looks like this McDonald's location could not make a simple coffee order.

Everytime i go to this McDonald's I am asked to pull forward to wait for my food which i am okay…read morewith. But after waiting 20+ minutes several times and watching at least 15 cars order and get their food before they bring mine out to me is ridiculous. And once I do get my food and get home to eat it its dry and disgusting, it literally tastes like i am eating paper towels. And 95% of the time the fries are cold and taste like they have been sitting for hours.

I was just there in order to meat and three. I ordered cheese sauce and I upgraded my small drink…read moreto a large they charged me three up charges and I never got my cheese. 3/4 of the curly fries were all stuck together into one piece and they were overcooked so terrible cheese sticks were good and I had an extra one and they gave me the marinara sauce for those the chicken sandwich wasn't very good too much mayonnaise the bun the tomatoes and the lettuce were fine no problem with them. The chicken didn't taste very good. Seemed a little overcooked.

My Name is Caleb Glass. I wanted to tell you how much I absolutely LOVE Arby's in New Martinsville…read moreWest Virginia. While others choose to stop at a drive thru like Burger King or McDonald's, This guy would rather go to Arby's. Now don't get me wrong I like a burger here and there. But NOTHING hits the spot like a heaping mound of thinly sliced roast beef, creamy cheddar cheese and Arby's sauce between a golden toasted bun with chunks of crispy onions on top, throw in some well seasoned curly fries and it's MIND BLOWING GOODNESS... It makes my mouth water just thinking about it. And don't even get me starts on the awesomeness of the French Dip. I could drink the Au Jus sauce straight out of the bowl. You can't get a bad samich from Arby's. They really do have the meats. Well done Arby's, Well Done...

When I walked in I was seated right away waiter was very polite and gave me some options that were…read moreon the menu. Very clean drinks are fresh I got a fountain drink . The time it took my pizza to be brought to the table was not bad .. Everyone was friendly and well mannered .

very good, they're pizza was good and they had very good staff. it was very clean and a good…read moreenvironment

By far the worst customer service in town. Food is okay when you finally get it... If they get it…read moreright and from personal experience it is honestly not worth going back in after the drive thru experience because even if it is missing all the burgers from multiple burger meals because they operantly think that they don't make mistakes and all the angry customers are wrong I don't eat Wendy's anymore because it is not worth being treated with no respect in a hostile environment.

Do y'all ever change your grease? Asking for a friend…read more Got my order, drove off and snagged a fry out of the bag, it was nasty. Old grease being used and that's all you could taste. Thought "eh I still have my spicy chicken sandwich". Get to where I'm going and unwrap the sandwich, first bite was like someone had taken a spoon, went to the old grease dump and gathered all of the solidified nasty from the bottom and then spread it on this bun. You all do know you can change the damn grease right?

Amazing! What went well? Everything! My burger, was burgering, my fries were fried! It was amazing,…read morelovely staff, they let me tour the restaurant and tour inside the play place?! AMAZING. I love beings hands on

They spit in your food And are SLOPPY PEOPLE . I do not recommend going there. They are careless…read moreabout their food and customers they serve bad and old food. I would rather go to any other Burger King besides the one in new Martinsville wv I would give it no star rating if I could .

Best fast food place in new martinsville. Never gets your order wrong which is great! Food is…read morealways consistent in taste and how it is made. Staff is always kind.

Watched a girl in the back working the KFC orders put BOTH of her hands in her mouth chewing her…read morefingers. I made management aware but she wasn't fired and Lord knows she's NOT gonna break that habit. If you see a heavy set girl with glasses working the KFC side in the back demand someone else make your food. I watched her touch food and containers she practically touched everything. When the manager said something to her, the girl laughed and continued to put things before going in the back where I hope she washed her nasty hands. I hope she's not working the next time I'm there or I'll embarrass everyone in there. Who's the owner of this place? Why can you not make some one clean it up ??? It's still filthy.

Dirty and disorganized. Clean up your station kiddos! I see they finally got the huge box of…read morewhatever off the floor, only took 2 years. Do better. Hire someone who doesn't role their eyes at you when your ordering. My "wrap"looked like it was made by a one armed blind person.

It's Subway it's hard to fuck that up. It tastes the same everywhere and it's always run by…read moreteenagers.

I ordered the 2 piece chicken meal, and 1 piece of the chicken was still halfway frozen, and the…read morefries were cold

Foods always amazing always worth the drive. Always nice people and funny workers keep up the great…read morework