Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

I went inside to get my internet figured out due to moving into a new apartment. I was immediately…read moreassisted, and given direct directions on set up and what each cables did.

If i could give zero stars I would. I've spent over 12 hours on the phone with Customer Service and…read moreRetention since 4/4/26. I have received THREE different emails over 6 weeks from Optimum after being told by Retention that they had given me a small monthly discount. They then emailed me confirmation of my new monthly rate. Yet when I went to pay my bill there was no record of this new monthly bill. This has been going on since April and I finally had enough and am going to be transferring my business to AT&T. I can get 5 Ghz internet there as well as a nice channel lineup for $75 less per month. More importantly I've been a cellular customer with AT&T for 15 years and never had an issue with them keeping their word. My second to last call to Optimum was to ask for an address where I could send a letter. They didn't know their corporate address...but wanted to give me a $50 loyalty discount for the next three months. I said I didn't really care but the woman was very apologetic and really wanted to give me the discount so I accepted. I paid my bill and the local office said that there was a $50 discount. However a week later I checked my account and it showed I had a past due amount of $50. I called Customer Service yet again and they swore to me that I didn't owe the $50 and said that perhaps the computer hadn't updated the bill yet. That was 3 weeks ago and I still owe the $50 according to Optimums website. Probably the worst customer service I've ever experienced. Optimum simply doesn't seem to care one single bit.

Right Fiber installation punctured my irrigation system. I sent photo and a video to the home…read moreoffice directly to Matt Stanley, a management position employee at Right Fiber. I have emailed and called a property claim w no response. This company needs to pay for what they broke!

A salesman for Dish Network came by my fathers house in Cape Girardeau, Missouri and coerced him…read moreinto changing over to Dish Network, on Friday. He was told they had 30 days to cancel. He never signed a contract but he did give them his bank account info. Monday he cancelled the dish and had the cable company come back and put his cable back on. Now Dish has sent my step-mom 18 e-mails telling her they have to pay $530 to cancel the contract. They are harassing my elderly father and his wife. We can't get them to stop. My step-mom is about to have a nervous breakdown.

Very friendly staff! I was able to get all the information I wanted from them about their cable…read moreservice and already set to have them set it up in my home later this week!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 249 N Main St. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Sikeston Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I have been trying to cancel service for almost a month they will not call me back. It's a 20 to 30…read moreminute wait and then when you finally get them on the phone and tell them you want to cancel they put you on hold and never come back. I've called several times including today and I have filed a Better Business Bureau complaint and a Better Business Bureau review everywhere I can leave a review. I am leaving a bad review until they call me and cancel this. Otherwise they're taking money out of my account every month and I can't stop them. It's like a cult.

I had been with DirecTV for 7 years and hated having to hassle with them every year to lower my…read morebill to a price I was willing to pay. It was the same thing every year, call them up and tell them that my bill was too high and then they would enact some discounts that would save me about $30 a month but were only good for a year. So the next year I'd have to call them up and do it all over again. Well last November when I called to complain about my bill they refused to lower the rate. I guess that now they're a part of AT&T they are unwilling to negotiate on price. So I decided to try switching to DISH. BIG MISTAKE!!!!! DISH suckers you in with their low initial rate but then once you add in extra packages to get what you want it ends up costing MUCH more. I believe their current introductory package starts off at $39. Sounds pretty good right? But wait, you want local channels? Well that's not included. You have to pay an extra $10 a month for that. Who the hell doesn't want local channels?!?! You want a DVR? That's extra also. You have 2 TV's? Yep there's an extra charge for that too. So my monthly bill ended up being $70 a month. That's quite a jump from $39 but still better than I was getting with DirecTV so I decided to go for it. The phone operator told me about the 2 year contract and I told him, "Hey wait a minute. I'm not signing up for 2 years when I haven't even tried your service out yet." I forget what he told me exactly but he definitely gave me the impression that I could cancel if I didn't like the service. When the DISH installer came out to set up my equipment I also asked him about a trial period and he told me I had 30 days to cancel. So everything was going OK until the day of the Super Bowl. We missed the end of the game so I tried to find highlights on ESPN only to find out the package I had did not include ESPN!!!! I called up DISH and was told, "If you want sports channels, that's an extra $10 a month." Gimme a break. What a scam! So now I'd have to pay $80 a month for pretty much basic cable. No pay channels like HBO. I just wanted the standard stuff like Food Network, HGTV, ESPN. So the next higher package was $84 a month and included ESPN but took away DIY and Cooking Channel!!!!! How frickin lame!!! So now I wasn't saving money over DirecTV anymore and decided to cancel the service. I had DISH send out the installer to remove their DISH and take their boxes back. To top it all off now they're trying to charge me a $500 early termination fee even though 2 people at their company told me their was a trial period!! I have filed a complaint with the Denver Better Business Buereau and I will be taking DISH to small claims court if they refuse the waive the fee. Stay far away from this company people. Their channel packages are completely predatory and set up so that the only way you can get the channels you want is to pay for the expensive plans.

If you're moving to this city. If you are trying to plan on what internet company to use for your…read morehome or apartment. Hear my words; Do not use this company. They have been laughing all the way to the bank and charging me and my family for truly the worst internet I have ever had in my life. No one can ever really help us with this constant outage and they have been dragging their feet when it comes to even having someone get back to us or even come and just give it a look. If you wish to speak to SOMEONE who is a real person good luck. They purposefully make it impossible for you to get in touch with an actual human being to help you with the issue here in town. I understand covid has hurt everyone but this isn't a man power issue. This is a general service issue, and their internet service is the absolute worst. Especially when we are paying so much per month.

Customer service in the store was great! We were set up to…read morerecieve a set up for internet on one day. We were told the technician would call right before he came out. Well the window they gave us of 8-12, we got no call and a no show. We call in to see where he was and the girl on the phone said he tried calling at 8:30 am. Well, since we have a cell and it lets us know if we have a missed call, we told her that he lied because no one called at 8:30. Then when we told her that she would have to send someone back out...she stated the next opening was 5 days later!! This town is a podunk 7,000 people town. Not that many people move in!! We know that when you disconnect you do it yourself. No technician needed. So, why the heck did he lie???? I guess he felt overwhelmed??? Needed to cut out early??? Who they heck knows. But of course they believe the tech over the customer nowadays. This company gets 1 star for lying and not fixing the problem when we already shelled out over $100 for service we have NOT gotten!!!!!!