I call dish network to cancel my mother's account. She has terminal cancer and is no longer able to…read morelive at home. She is living with me. They are the only company that is giving me trouble cancelling my mother's service. They told me I have to get a "note from her Dr "stating she has terminal cancer and is no longer able to live at home. I explained I live 45 minutes one way from her dr. And they are asking me to leave my terminally ill mother to get their "dr excuse" . WE DO NOT RECOMMEND DISH. They are very insensitive to our mother in the last stage of her life and make things very difficult!

This company will screw you out of money owed to you, as well as charge you for things you did not…read morepurchase. Very disappointed in such a popular company.

worst customer service ever! I am selling my property and they make cancelling a headache I am…read morenot transferring service I moved out of the area They make you purposefully stay on the phone for a mininum of 20 mins or longer to cancel. All for service that doesn't deliver the speeds it advertises. Not worth $95 per month considering competitors. the cost soars after the introductory offer and low speed. Never again

Can you give a negative 10 for this business? My father has Frontier for his phone service. He has…read morebeen without a landline for almost six weeks now. For the past three weeks I've been trying to get that fixed. After several visits, they said they only way we could fix it is to replace the copper with fiber. Of course it will cost more for the service but if his phone will work then fine. But, the day to do the install has come and gone. No word from frontier about when they might show up, no communication until I have to use chat to "talk" to them. Then I'm promised they will show up to do the installation. It's almost dark. No tech, no word from the company. If you are stuck with only Frontier in your area like we are, then I'm sorry. Your service will suck and you'll go long periods of time trying to get service. If you have a choice don't bother with Frontier, just go get a can and a string. It will work better and be lots cheaper!!!! Update: the boots on the ground guys were really nice and helpful. They came a few days later and installed the fiber. They also made sure things were connected correctly and working. Nicest experience we've had with Frontier. Haven't changed my mind or rating of the company but the workers that came out have been pleasant and helpful. Too bad corporate won't follow their examples!

We discontinued our Directv service almost 2 years ago, paid the final bills and returned requested…read moreequipment. We received the final zero balance bill and thought the issue closed. A year after ending service we started to receive collection service notices from Credence Resources who can provide no data. I've heard bad things about Directv but found out first hand what kind of company they truly are! We'll never use them again and will let everyone we know to use other services.

Been a direct tv customer since 1996. Prices kept going up until I was paying 141.00 a month…read more Then I see on the web site if I was a new customer I could get my same channels for around 90.00 a month guaranteed not to go up for two years. Then I see dish has the same offer but with free HD for life. So I called DTV and said I want the same special that a new customer gets or I am going to dish, and thy said no. I said cancel my service and I am going to dish. So now I have dish. I love it. It has a smaller dish and now I can record 16 channels at once unlike the two with DTV. Also the receiver and guide is much faster than DTV. Great business plan DTV.

I am a disabled vet. Im on a fixed income. I never had cable in my life. I was lied to. They said…read morethey had the big twelve. I got it for my husband that is dying with cancer figuring he like to see the games instead of listening to them. We couldnt find half the games. I was so upset i canceled so now im stuck with a early termination fee of 380 dollars. I am so upset. Dont get dish

Dish Network is a SCAM!!!! Please be aware of the scams that Dish Network is doing. When having…read moreour Dish reconnected after our deck was replaced, the technician left and mysteriously I started receiving emails confirming that I was signed up for Dish Gold Protection Plan and that my account would be charged $12.95 per month. When calling to question, the Customer Service Agent quickly removed the charge with no explanation only that she had removed it. When I received my bill for the month, Dish had charged me a $30 cancellation fee for canceling the Dish Gold Plan. I was charged a fee to cancel a service I never signed up for!!!!! Is this legal?

I know we all have had bad experiences with Xfinity. Once they Comcast/Xfinity got to the top they…read morescrewed things up, but I wanted to add a little bit of hope. Please read. Title: Outstanding Service from Xfinity Corporate and James the Technician I recently had the pleasure of interacting with Ms. Jazmine J from Corporate, and James, a technician who visited my father-in-law's house. Let me start by saying that my previous experiences with Xfinity were less than stellar--poor customer service, long wait times, and unfulfilled promises left me frustrated. However, things have taken a positive turn since Corporate got involved. Let's start with the positives... PROMPT RESOLUTION. After reaching out to Xfinity Corporate with my concerns, I received a swift response. They valued my business and ensured that my issues were resolved promptly. They restored service after there was a mix up with the equipment and things were not working correctly. Jame's visited my father-in-law on 7/25/24 and got everything functioning properly. Kudos to James for his efficiency and expertise and making my 83 year old father-in-law feel important. The next best thing is that there were no charges as promised for the visit. This commitment to customer satisfaction is commendable. I think as a customer and the concerns that I have for all of us just when we try to call in for help. Xfinity has a few areas for improvement if they want to improve from thier ratings online. The frontline customer service needs much improvement. While Corporate stepped in admirable, there's still room for improvement at the frontline customer service level. The issues I faced intially should be addressed to prevent similar frustrations for other customers, but from what I read on social media it appears that we all are fedup with the terrible wait times, calls dropped, poor communication, and promises broken. As clear communication is essential Xfinity should ensure that promises made during the interactions are consistently upheld. Overall, my recent experience with Ms. Jazmine J with Corporate was refreshing and pure pleasure for once. She is very professional and treated me with respect. When things could not be fixed over the phone she quickly found us a technician that came out the same day. The tecnichian's name is James and he went above and beyond to help my father-in-law. I am happy to report that his landline, internet, and tv are all working properly now. I truly appreciate their efforts in resolving my little issue and concerns swiftly. However my little issue is just a drop in the bucket compared to the other complaints that I have read about. Xfinity should read this and continue working on enhancing customer service accross the board. Thank you, Jazmine J., for your assistance. If anyone needs help, I recommend reaching out to Xfinity Corporate for efficient resolution. Brian Kalafatich

I was receiving text messages and calls with voicemails from this facility stating my 50% discount…read morewas expiring from my bill. I called to inform them I don't have an account. One gentleman said something about a do not call list and hung up..? I wasn't sure if I was put on this list so I called back. I was then hung up on before I could even ask?! Hanging up on callers is extremely unprofessional and very rude. Who is customer service outsourced to?! I'll never get xfininty due to this interaction. Worst customer service I've encountered. Do not recommend spending your money here.