This car wash is terrible. I was washing my truck and it quit all of a sudden and it didn't do…read moreanything. There was nobody around to give my money back and I want my ten dollars back. Soap was all over my truck and it didn't get rinsed which caused damage as it dried and I had to find another car wash to get the soap off. Don't waste your money on this place.

I've reviewed car washes before, so you know that I am generally not a fan, and this car wash is…read moreone of the reasons why. I hadn't been able to wash my car in, what felt like months. We were going on a short trip so I wanted to clean my car. We traveled the 20 miles to wash it in this car wash because it has attendants that "dry" your car and there is a free vacuum at your disposal. When we entered, there was an attendant trying to peddle their "special" of unlimited car washes for $19.99/month. We told them that we didn't live in Paintsville and it wouldn't benefit us. He helped us pay for our wash (I purchased the $17 hot wax, the most expensive wash they have). There were two cars ahead of me so it was a few minute wait but not long. The attendant motioned us into the wash. He didn't pre-treat the front, but did the back, which I thought was odd. This car wash has the brushes and used simonize wax. The tire treatment is applied in the wash, which was a new one on me. As we rolled out, we drove around the corner to be hand dried by attendants. One boy came over and gave my car (a Ford Edge) a lick and a promise with regards to drying. I needed to vacuum, so I pulled over to the "self serve" vacuums. I did like them, they were constantly on, but the tubes were almost not long enough to reach to the back seats. I would have had to turn the car around to vacuum the cargo area, so I opted out of that. As we checked out the outside of the car, I noticed that all of the bug juice was still on the front of the car, and most of the car was still wet. I walked over the the drying attendants and borrowed a couple of towels to finish their job. They wouldn't give me the microfiber towels that they "use" but handed me terrycloth towels, which was fine. We finished drying and vacuuming and returned the towels. As I started to back out to leave, I noticed that my brand new rear wiper blade was gone! I went back and informed the attendants that it came off in the care wash. They "attempted" to look for it but, of course, did not. I gave my name and phone number and asked the manager to call me (who happened to not be there at the moment). We went on to Walmart to shop. As we were checking out, the manager called me and said they found my wiper blade, so we went back and they installed it on the car. Now, I know things happen, and they don't have control over my wiper blade falling off, but other car washes tape them down, which would eliminate that problem. But they need to not act like they can do a half-assed job and people will still come back. They need to make sure your car is as clean as it can get and that if they are going to dry your car, they need to dry it properly. I just felt like were inconveniencing them by stopping by. Well, we probably won't be back.

I used to be a member at this location, however, increased wait time and a ran down site I…read morecancelled my membership. I recently stopped in and it is a completely different experience. I don't know what the change was and when it occurred, but I signed back up. I'll actually look forward to using this service now.

scammers!!! watch your statements. i have stopped payments to them multiple times and they run them…read morethrough as one-time charges the next month. even after acknowledging and returning the payments the previous month. they continue to charge you. ive been fighting with this since august 2025!!!! avoid avoid avoid.

I was just going through town and I found these guys . I talked to Scott and told him I was just…read moreneeding an exterior wash and to get all the bugs off . He and his team did a great job on the car and if I'm going through town again I will definitely stop by again .

Always great service, timely and value for the total experience. Frequently take n my Corvette in…read morefor cleaning and detailing

This place is beyond Amazing! My wife bought me a full package gift card to have my car detailed…read moreinside and out, and they could literally have not done a better job. Chris and Justin are full fledged invested in what they are doing, and truly their customers are reaping the dividends. My car may not have looked this good when I bought it with 8 miles on the odometer. I even had 2 windows tinted just bc the second you walk in, you feel at home and know you can trust them. Highly recommend! They also serve free fancy coffee, sadly I don't drink it but I could see the appeal. This place is amazing.

I spend a lot of time driving! Having a clean car has always been a priority. Richie's does a…read morewonderful job detailing inside and outside of vehicles, as well as boats. It is best to schedule an appointment. Pricing is reasonable for the services offered. I love it when my husband surprises me with a freshly detailed car!

I put in 20$. Machine did not give me back my money nor allow me to wash car. Left note for…read moreowner. No call back. Also you will not see a phone number to contact anywhere. Ripped off

Nice large clean stalls. Very nice car wash. We were just passing through and hubby wanted to wash…read morethe truck but we had our camper but there was lots of room to pull in the back n pull in the stall then back up! Thanks so much!!

Doesn't follow posted hours and closes early. Doesn't put up cones to let you know they closed so…read moreyou get stuck having to back up and turn around

I went through after this snowy winter to have the salt and grime washed off. So did a long line…read morein front of me. Only problem was THERE WAS NO WATER DURING THE WASH CYCLE!!!! AND THEY WERE LETTING CARS GO THROUGH ANYWAY!!! The salt and grime from all those peoples' vehicles were accumulating on the spinners. It scratched my car from one end to the next. I paid extra for foam and stuff and didn't get it. Maybe it would've washed off the crap that scratched my car if it did. I just bought the car a week ago and it was in perfect condition. I'm so mad. I don't just want to complain. I feel they were negligent!!!!

I went to the TruShine Car Wash on 2/8/2023 at the Boones Creek location and paid $25 for the…read moreCeramic and after the wash I pulled over to use the vacuum and noticed the whole front of my hood still had black marks and spots all over the hood. I saw the guy who pre-washed the hood and wheels pulling trash bags out and showed him my hood and asked if I could run it through again. He denied my request after I licked my finger and showed how it didn't get cleaned. He suggested I mix white vinegar and water and clean it off myself. I ended up going to the self service place across from Ingles and spent $3 more to clean the spots off; and I didn't need vinegar to do it. My issue was that I didn't ask the guy for money back, just showed him the problem and asked for another run-through to solve the issue. Needless to say, they have gotten the last money from me.

Welp $25 down the drain. Definitely not worth it. Could've paid $5 at the self service down the…read moreroad and did a better job.