Cancel

    Open app

    Search

    Sue Surdi Designs

    3.0 (2 reviews)
    Closed Closed

    Sue Surdi Designs Photos

    You might also consider

    More like Sue Surdi Designs

    Recommended Reviews - Sue Surdi Designs

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Sue S.

    Sue S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Sue Surdi Designs

    You might also consider

    Verify this business for free

    People searched for Jewelry 508 times last month within 20 miles of this business.

    Verify this business

    Service Jewelry & Repair - All your ring re-sizing needs available from Nashville's biggest and best jewelry repair center.

    Service Jewelry & Repair

    (28 reviews)

    $

    Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

    Lady clerk (older woman) would absolutely not let me speak to the jeweler about my diamond wedding…read moreband although I could see him behind the glass window working. Same result from the manager Davis - I was not allowed to speak to the jeweler although he was allowed to change the battery on my Movado watch from behind his window. Trust me - I'm sure he didn't know that I was denied the opportunity to speak to him- from both the clerk and Davis, the manager. Perhaps they receive a commission on repairs that they order? My ring has 3 diamonds totalling 3.5 carats and 4 smaller accent diamonds totalling 1 carat total. I thought that the ring snagged on my clothing so I immediately brought it in. Davis told me that all 3 settings holding the 3 diamonds on top would have to be replaced because I shouldn't "take chances" In losing any one of the diamonds. She further stated that that was the only way that they would do the repair. The cost of this was $400 per setting for a total of $1200. Long story short - within a few weeks I went back, receipt in hand because new battery in watch stopped working 3 times. Jeweler did come out and put the watch on a tester that showed the battery was working at 100%. Watch is 20 years old - I couldn't argue with the battery test! I did inform him that Davis would not let me speak to him about my diamonds' settings in my wedding band and upon his examination of the 3 settings he told me the ring was fine. No rough edges - no need for repair! He was very polite and very knowledgeable but he lost me when he told me how knowledgeable Davis is regarding repairs.SHE IS NOT A JEWELER! I don't think it's too much to ask to speak to the jeweler before I commit to a $1200 repair! Might I add that I was the only customer in the store both times that I went in. My thanks to the jeweler for his assistance and very friendly demeanor while saving me $1200 for an unnecessary repair! So glad Davis wasn't blocking the way to get to him on my 2nd trip in! The older woman that was there the first time and tried to block me from seeing him on my second visit but I wasn't hearing it! 5 stars to the kind and knowledgeable jeweler, 0 stars for Davis and the older lady that never got up off her chair behind the counter.

    Fast-Fix Jewelry and Watch Repairs - Opry Mills

    Fast-Fix Jewelry and Watch Repairs - Opry Mills

    (37 reviews)

    Donelson

    Excellent eyewear repair experience. Stopped in with a lost cause clip-on sunglasses (stepped on…read morethem) and the Fast Fix folks offered to attempt the repair at a very reasonable cost. 40 minutes later - done and successfully repaired. Could not be happier and highly recommended as well. Plainly speaking - not just a jewelry repair store. Thanks guys!

    I dropped off my wife's $4,000 tennis bracelet because she wanted to wear it for her birthday…read moredinner tomorrow. The bracelet only needed two original links reinstalled, and I provided the exact links that had previously been removed, including the diamonds. When we picked it up, we immediately noticed that the bracelet is now missing a diamond. I have photos of the bracelet from three days before it was dropped off, and those photos clearly show the diamond was present. The bracelet has only been worn a handful of times, so this is extremely concerning. The quality of the repair is also unacceptable. The added links appear to have been quickly soldered together, and the workmanship looks very poor. The individual links no longer move independently, which means the bracelet doesn't flex or curve naturally around the wrist. The solder joints were not properly finished or polished, and they were left rough and obvious. In addition, the bracelet is white gold, but there was no apparent attempt to rhodium plate or finish the repaired area so it would match the rest of the bracelet. The repaired sections stand out immediately and do not look like a professional repair on a piece of jewelry of this value. To make matters worse, we were then quoted $200 for this work. This bracelet means a great deal to my wife. It was her dream to own a tennis bracelet, and it holds significant sentimental value. She was excited to wear it for her birthday, and now she doesn't even want to go out because she's so upset about the condition in which it was returned. I am extremely disappointed and frustrated. This represents a substantial investment and hard-earned money. At this point, I am hoping your business will take responsibility for these issues and make this right.

    Sue Surdi Designs - jewelry - Updated June 2026

    Loading...
    Loading...
    Loading...