Doctor O'Neill is a great doc and I'd highly recommend him. He takes the time to get to know…read morewhat's going on when you visit - you don't feel rushed through. He's also not one of those doctor's that takes a 10 second look at you and promptly writes a prescription that you may not need - he takes steps that make sense and that are progressive. The other staff at Enfield Medical Associates are great too - especially Margie. They are part of Springfield Medical Associates.

Dr. O'Neill is an Awesome MD! I am a long experienced RN and my husband and I travel down from VT…read moreto see Dr.O'Neill as our PCP. We've been seeing him for the past 20 years and there is no physician who even comes close to his honest, CARING, expert care. He is a rare gem these days in the medical community. He focuses on your wellness besides your illness. He has great respect for each patient and their own knowledge of their body. And Margie his nurse if SO nice and very efficient! Love her too - a great team together!! THANK YOU, BOTH!!!

You have to watch yourself and your health problems here…read more Place has outgrown ability to depend on them. If you have a chronic problem they just push you off to specialists who are fully booked. There's no more personal care here and actually seeing a Doctor is a pipe dream. The practice places income over care imo. They have a current lawsuit in place for not treating a patient properly according to Google. This is business only now it seems. Sad ,as before they moved, it was a quaint place for medical care and everyone knew your name.

I have been going to this practice almost two decades. Their recent addition of an APRN is not…read moregood. I may never go back, depends upon resolution. I was supposed to get a root canal this morning and suddenly dental professional of same duration gave me reason to question treatment. I don't believe that he was prescribing adequate antibiotics as infection keeps returning. He's done pain meds but not enough that I can take them during day as I cry in pain; have to save them for night misery. What is needed is an endodontist and adequate pain relief so I can have half a functional life while I locate said specialist. This aprn took one look at me in my grimy sweats after weeks of insufficient pain relief, little sleep, and the anxiety of a root canal desperately needed not happening and decided I was a. doctor shopping for meds and b. somehow accused me of not taking psych meds, something I never brought up, and which wasn't true. She tried to deflect her assumption and bias as if I had mentioned anything about anxiety meds at all other than that I do not take benzos any longer because they're addictive and dangerous. Apparently being in pain and having a normal panic attack, something that wouldn't make any real doctor in office who has known me for years blink, had her ready to call men in white coats with straightjackets. She might as well have said "I think you are a scary psychopath, not a person w PTSD and anxiety also in physical pain." I know GP's are not trained in psychology but this is just sheer prejudice and ignorance. She said I should take a new antibiotic as the one I'm on isn't clearing the infection. When I pointed out the obvious problem of having been given two scripts for a single day of pain relief in fourteen days, she said to go to an ER. My experience from taking pain meds a dozen times in 30 years is that the ER will not treat a pain problem for more than a night. A course of medication for five-ten days is given by a doctor who knows you well enough to know you are not an addict and not going to become one if they give you the blessing of pain respite for a few lousy days until problem can be addressed. Her "medical" advice was to go to Aspen Dental. If my dentist can't solve this issue, a doctor who doesn't have the confidence and credentials to work for someone other than a commercial dentist isn't going to find the problem. It was all I could do to get out of the office without breaking down in tears over the failure to be heard and any acknowledgment of the problem given. I overheard the discussion through the door before she came in. She was being coached on how to handle not helping me. As she told me she was going to send me out with no plan for specialist referrals, no plan for pain help if the dentist continued to fail me, and no way to afford the $3k ER visit in the event of more unbearable pain, she was shaking and fidgeting and unable to meet my eyes. Out of spite, after I left, she refused to call in the antibiotic she recommended strongly because the dentist "is treating me." But he's NOT. That's why I went to my longtime GP. Because I lost faith and I wanted another opinion and a referral to a QUALIFIED specialist... not a commercial dentist outfit who can spend millions on ads instead of retaining highly skilled professionals. Neither Josephine nor Dr. A would have suggested Aspen Dental. I question whether this APRN even knows what an endodontist is, because that is what I should've been told to find for this situation. Nurses who brought me in told me that pain medication could be prescribed, so I also didn't appreciate the duplicitousness of the office staff member who told me that it was not an option and that the office simply doesn't prescribe pain meds at all, period, full stop. I don't need to be lied to as well as being presumed based on disheveled appearance as a "junkie." I have asked for pain relief a handful of times in my life and never been treated like this or ever even turned down. I was in trauma treatment next to a zillion addicts, and I'm acutely aware of the opioid crisis and the need to be careful and not use addictive substances often or casually. In addition to the addicts, people in horrible pain are suffering because doctors can't trust their own judgment to prescribe without worrying about scrutiny. While I am sensitive to all this, nothing excuses the flat wall of zero affect and empathy I encountered with this APRN.

I have not been to this practice but while looking for new PCP came across this on Yelp. I called…read morethe number listed merely to ask if they are part of the Baystate Health System. No one answers the phone, just voice mail. If you wanted to become a new patient, you apparently have to download a form online or go directly to the office and pick up a form. To me, a very odd way to do things. I'll look elsewhere.

I am posting this on behalf of my elderly father, who doesn't do Yelp, but still has strong…read moreopinions about the quality of care he has received from this office. Dr. Fanti has been my dad's primary care doctor for at least five years and before Dr. Fanti came on to the practice, Dr. Egelhofer was his doctor. They've both been great and so has the entire practice. They are extremely patient with my dad and me, his caretaker, and always get back to us with answers to any questions we have. Dad also appreciates the extra service they have where someone checks in with him via telephone once a month to see how he's doing and then reports to Dr. Fanti. Dad feels very well taken care of and I agree with that assessment. Good folks, great service.

After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

The Dr. is friendly and knowledgeable, but expect him to be late to your appt. I've never had a…read morewait less than 50 minutes so far. Always funny how Drs. can be late, but if patients are their appt is cancelled. But yes expect to wait 45-60 minutes before you get your 10 minutes.

Dr. Soroka is the best doctor. He is very thorough with his explanations of your issues. And how to…read moretreat your illnesses. His staff Lisa is amazing! She has a great personality and is always answering your calls as soon as she gets a chance. The reason people complain about being in the office so long is because he is do busy with do many patients every day. If he wasn't such a fantastic doctor, he wouldn't be so busy. And Lisa is only one person. She not only takes patients to the rooms and does their vitals. She also takes calls, sets you for a follow up and alot of other things in the office. So before you complain. Find out why you are waiting so long. Or reschedule. Both Dr. Soroka and Lisa are great people. I give the office 5 stars have a nice day

I have been seeing Dr. Freeman for almost 24 years. He is the most thorough primary physician you…read morewill ever find. No rush in and out when you are with the doctor. This man REALLY wants you to have a healthy life. I have never waited more than 10 minutes upon arrival for my appointment. His staff have been him for years. When is the last time you went to a doctor and saw the same support staff that knows you by name. Not sure if he is taking new patients, but I am proud to say I am under his care.