My mother has been a resident here for over 2 years and having previously worked in the industry…read moremyself, I can say, with experience and confidence, this facility is by far the BEST I've ever seen. It is unique not only in the A+ care that all residents receive, but the Little Sisters of the Poor truly live their mission, "to care for the Elderly Poor" with Love, Joy and Respect. Every resident I have come to know absolutely Loves living at the Residence. Their lives are filled with joy which is clearly evident whenever you visit. As one resident says, "St. Joseph's Residence is like living on the Good Ship Lollipop, without ever leaving port". As a result, our family members live longer, happier lives. That is a testament to the Care they receive and the sense of belonging - a sense of Family and being in their own home. I highly recommend St. Josephs Residence for the Elderly Poor. A facility that consistently, year after year, receives a 5-star rating from the State of Connecticut Department of Public Health and Nursing Home Oversight.

The Little Sisters here in Enfield at the St. Joseph's Residents are amazing. They care and love…read morethey provide for each and every resident is amazing. They have so many wonderful activities and events going on around the home. I couldn't imagine a better place for my Loved one. They really are there and never leave the residents side when they are ill or dying. No one dies alone in that home. Is a very beautiful thing to witness.

My brother who passed away last month was a patient at Fresh River since 2018. His was a difficult…read morecase...his mental and physical disabilities were quite challenging and profound and he required 24/7 nursing care. The only way my family could afford his healthcare was with Medicaid which simply cannot provide all the bells and whistles. That being said, every member of the staff...receptionists, aids, nurses and administrators who I came to know were caring, kind and responsive. Whenever an issue came up that needed to be addressed, they worked with me to help resolve things. Were things perfect? NO. But at the end of the day, the staff was so caring with my brother, who didn't want to be there. (Is there anyone who given the choice, wants to be in a nursing home?). The building is not fancy...I'm sure if they could get more funding they would do more...but it was always clean. I lived 50 miles from Fresh River and during his time, I looked at other places that were nearby, but none seemed to compare in terms of the care and attitude of the staff. So what did these years teach me? If you are forced to have your loved one in a nursing home, take a moment to think about the folks who are with him everyday. These are not easy jobs. These are folks who are there to solve difficult problems when the outcomes are not always pleasant. I couldn't do what they do. I'm truly grateful to the staff at Fresh River who were there for my brother when I couldn't be.

So, I called in hopes of speaking to a supervisor of some sort. I wanted to speak to her in regards…read moreof a loved one I have in the facility and she was very rude and mean. I told her my name numerous times and she repeated it back to me in a rude manner and then proceeded to hang up on my face. I will be removing my loved one from this facility because if the supervisors are mean, I can't imagine what the workers are like to my loved one. That told me enough

Our experience with CareOne at Redstone was nothing short of wonderful. My 89 year old father…read morewas on the rehab floor, and subsequently moved to longterm care floor. From the nurses, to the CNAs, to the aides, to OT and PT........everyone was amazing. The entire staff of the facility took very loving care of Dad. Always attentive, as he was a fall risk. Always accommodating to his needs and requests. Always respectful, even when he was in his cranky moods. This once curmudgeon of a man very quickly became the sweetest, smiling, happy guy.......I attribute 100% to the staff at Redstone. The facility was very clean and well maintained. Special shout-out to the busy administrators -- Hands On Every day! What's not to love with Redstone! Dad loves it......and we, the family, do, as well. Bitsakis Family!

This place has really gone downhill prior to the pandemic. They were much better. There was a huge…read moresign over my sister's CPAP machine to help her with it at night and that did not happen and they left her in the same clothes all day and let her sleep in those clothes overnight and they ran out of One of her medicines that was critical to her recovery. She ended up back in the hospital the same day she was discharged. I really am having second thoughts about ever going back there but from what I'm hearing this is our healthcare system today. I'm not blaming the staff. They're very nice. They just don't have enough people And no one seems to really be in control over there.

I knew the accounting on my bill was not correct. I spoke to the owner about problems with her…read morebilling as she said her accounting was perfect, which forced me to do a complete audit of all charges and payments. She consistently applied the wrong amounts paid to her from the Veterans Administration by $10,307.61. She currently owes me a credit of $5,306.37. I am demanding my $5306.37 be forwarded to me via certified check. I have reported her to the Veterans Administration, Medicare, my Attorney, the Attorney General, BBB and a few more agencies who are interested in fraud cases like this. If you choose to work with this Company, be sure to check ALL your numbers going back to the beginning of your service.

As a home care nurse I've dealt with many agencies and I must say by far dynamic touch has the most…read morecaring staff starting with its owner who goes way and above her job to make sure that her patients are well taken care of.

My mother was a resident at this nursing home for four months. She passed away today…read more Every member of the staff was friendly. The home never seemed like a nursing home. It was clean and well-kept. My mother's needs were met in every aspect. I want to thank everyone there who helped make her last days happy.

I am very familiar with this facility and wanted to compliment the activity staff, lead by Colleen…read moreStrunk, for their kindness and efficiency in dealing with family members and with residents. I have had the opportunity to observe Colleen on several occasions and she is patient, cheery and knowledgeable in her communication with everyone around her. What a pleasure and how wonderful to see an efficient warm caring person in this most important position in a health care facility. She is a gem and they are so fortunate to have her in their employ.

Walked in and walked the hell out. Lady working the front desk is sicker than me and coughing like…read moreshe's dying!! WTF

I waited a day to get an appointment and now have been waiting mover an hour and a half!…read morewhat's up with tjat? how long would it be if I was a walk in??? not good service, never updated is with wait time or anything, just left us sitting around ...

Realizing that a loved one in another state needs in-home care is one of the most emotional and…read morevulnerable moments a family can face. You're placing your trust in professionals to care for someone you can't be there for daily, and you hope, above all, for peace of mind. Unfortunately, our experience with Always Best Care in Manchester, CT, brought anything but peace. Out of three scheduled visits, two had no documented care notes provided to the family, an unacceptable lapse in accountability for any agency claiming to offer professional in-home care. On the one day when a family member was present, the care appeared attentive and thorough. However, when no one from the family was on-site, there was no evidence that any meaningful care had been provided. We found my mother in the same clothing on Saturday as she had been wearing on Monday, despite two scheduled care visits in between. Her living space had not been cleaned, laundry had not been done, and no hygiene assistance had been given. There was no documentation, no follow-up, and no communication. We later learned from the Director of Operations that internal notes for the Tuesday visit (one of the undocumented days) indicated that my mother declined hygiene assistance due to not feeling well. This is critical information that was never communicated to the family. If our loved one was unwell enough to refuse care, we absolutely should have been notified immediately so we could check in or seek medical attention if necessary. Additionally, no notes at all were provided for the Thursday visit. This complete lack of transparency, paired with poor communication and inconsistent documentation, makes it impossible to trust that proper care was ever delivered. When you entrust an agency with the well-being of a vulnerable loved one, basic communication and follow-through should not be optional; they're essential. Based on this experience, I cannot recommend Always Best Care in Manchester as a trustworthy provider of in-home care. Our family deserved better, and so does yours.

Bills on a weekly basis, which means a payment is not received before they send out the next…read moreinvoice. Over time it makes it very difficult to know what is really owed.

Our loved one's stay in this facility was one of the worst times of our lives. I am appalled and…read moredisgusted by the lack of care here - both medical and rehabilitation. Do not let their sparkling website about their specialities fool you. I am shocked it is able to remain open - they are also dangerously low staffed. The facility is filthy, dilapidated, and hot. ICare should be ashamed, and my heart goes out to those who end up here - it is a dumping ground for sick, elderly, vulnerable people.

From the owner: Our facility offers a variety of clinical programs to meet your individual needs. We offer a…read morespecialized therapy program, which is available to those who are recovering from an orthopedic procedure, cardiac recovery, pulmonary recovery, general medical or surgical procedure, wound care, intravenous (IV) therapy, or pain management. Touchpoints at Chestnut partners with many healthcare providers in the community to provide consistent care from your hospital stay until the time you are discharged home. The clinical staff at our facility is well trained and delivers the most current and highest level standard of care. The Physical, Occupational, and Speech Therapists provide services seven days a week in our newly renovated rehabilitation gym.

We cannot say enough positive words about Mary's Meadow. We recommend them so highly. My mother was…read morethere for a couple of weeks after being hospitalized post a bad fall and having a severe back injury as a result. Mary's Meadow was recommended to her and our whole family is so grateful she had access to the care there. The staff genuinely care and are so kind, professional, knowledgable, and helpful. They go above and beyond in many ways, including giving my mom uplifting words of encouragement and helping her stay positive. Also, all the meals are hand-made and nutritious. We were all relieved my mom got the nutritional support and oversight she did while there. She regained a lot of strength from the food, which was always delicious and delivered on time. The whole place is clean and comfortable. There are doctors, nurses, and other caregiving professionals (e.g., physical therapists, nutritionists, etc.) on hand. We remain very grateful to the whole team at Mary's Meadow!