Really horrible. I remember the place when it was still The Village Launderette, and it was a good…read morelaundry. Now it is truly awful. Lots of machines, sure, but hardly any of them actually working. Really dreadful attendants, nasty and rude. No place to sit down, I am disabled so this is an issue. So put the place down as non-accessible. Since I do my own laundry I watched the laundry being done for people who dropped off - think twice about doing this here in the future. These people do not give a crap about your laundry. All in all, just bad. Not ever going here again.

This Laundry service is efficient and timely. It notifies me by text when my laundry is ready.read more

No no no! Stay away. Complete rip off. They charged me an obscene amount of money for very basic…read moresheets, dish towels, and mattress pads. They said they would call with the amount before but they did not. Terrible communication and they only accept cash! Another thing they did not call to tell me. My mistake for not asking very detailed questions about the cost; I trusted they would be fair. DO NOT GO THERE!

Dropped off a brand new never worn sweater for cleaning. When i got it back there were holes all…read moreover which they said were from "moths" it was a new sweater so I asked to fix the holes. When I returned they had repaired (very poorly) one hole and charged $16.00. When I brought it to their attention that he himself had written "fix all holes" he said I would still have to pay because they charge $3-4 per hole. One hole was fixed for $16!!!! He couldn't care less and went back to watching videos on his computer when I said I would fix it myself! Rude, terrible cleaning and tailor did a bad job one repair. Bye village cleaners! You're not the only place in town and I will be telling everyone I know about my experience! ******In response to your reply: the tailors's repair did not look good! You offered for me to pay for more poor repairs! I could have done it better myself but thought they would do better. You were rude and I think you actually caused the damage to the new sweater when you cleaned it!!! You can reply all you want but it was poor repair and you were rude.

Dry Cleaning Services. Never again, rude people and cleaning never ready on time full of excuses…read morestay away find another

zero stars, if possible. the language barrier is a huge issue, beyond frustrating dealing with…read morethem. seamstress declined to do alterations because she said it would take her too much time and would be too expensive. when I asked her the price she said she didn't know how much the alteration would cost. I think I lost a few brain cells dealing with the incompetence.

HORRIBLE!!! brought a rug in to get cleaned, got it back...still dirty..gave it back to them to…read moreclean again...again, still dirty! bill said $35, they made me pay $80, oh and they only take cash! scammers. When I complained that it wasn't clean, the owners said "it's clean enough"!!! seriously? when i asked to pay just the $35 as listed, they took the rug away from me and were going to keep it! DO NOT GO THERE!

A great experience. I needed a laundromat that was off of the Montauk Highway. This was pretty…read moreconvenient to East Hampton downtown. I dropped my laundry off at about 12:30 PM on the fifth of July and they were able to get me my sheets the same day and all of my laundry the next day available at 9 AM. Super friendly staff and great service. Pretty quick turnaround for 17 pounds of laundry plus sheets on Fourth of July weekend. My wash and fold was $6.50 per pound so it was pretty expensive but the service was nice and great in a pinch.

I REALLY loved Sweet waters cleaners until the owner and tailor was so EXTREMELY rude to me on the…read morephone. She charged me $95 to sew a Jean pocket. I had called and spoke to her very kind husband about it, he was supposed to call me back but never did. When I called a few days later I got his rude wife. She called me names, screamed at me and then hung up on me...all I kept asking for was to speak to her husband. Again I really loved them but after this...I will definitely not be going back there again.

Very poor service. This man does not listen to anything you tell him, but will swear he's right…read moreregardless. He yelled at my coworker over a very simple zipper fix that he couldn't figure out. No matter how many times we explained it to him, he would yell and argue, but did not comprehend what we were asking which was to match the seam to the dress to have them lined up so the zipper doesn't open when zipped while worn. He told us two more weeks out of spite, threw the clothes at us, and yelled at us to leave. Thirty minutes later, we were no closer to getting our zipper fixed. We will not be back, it was an extremely unpleasant visit

First time using this business so I didn't know what to expect…read more On arrival I was ordered to pay before I tried on my suit which was altered. I replied I wanted to try on first to be sure all was correct. The answer was I did according to your instructions,pay first. I guess he never made a mistake ! I have done extensive tailoring in many places and never encountered this policy. I guess he has NO confidence in his tailoring. He was rude at best ,I will NEVER go back !

I love this place ! I do laundry myself every week because I am very picky about how my clothes…read moregets folded. But I had a crazy hectic two weeks and just decided to try their delivery services. I have to say I was totally impressed. Pick up, and drop off! On time! And folded to my liking! Will be using them again!

From the owner: Our business is to provide clients with professional laundry service from the moment an individual…read morewalks through our door or while he/she is using our dry cleaning and laundry service.