Really horrible. I remember the place when it was still The Village Launderette, and it was a good…read morelaundry. Now it is truly awful. Lots of machines, sure, but hardly any of them actually working. Really dreadful attendants, nasty and rude. No place to sit down, I am disabled so this is an issue. So put the place down as non-accessible. Since I do my own laundry I watched the laundry being done for people who dropped off - think twice about doing this here in the future. These people do not give a crap about your laundry. All in all, just bad. Not ever going here again.

This Laundry service is efficient and timely. It notifies me by text when my laundry is ready.read more

Staff was unfriendly and unhelpful, and place was filthy. Wet clothes grazed the floor for a second…read moreas I removed from washing machine leaving a dirt mark that I couldn't remove. This was at 9 a.m., so relatively early in the day when I'd expect the place to still have been clean. It's not right when a place you go to clean clothes is itself dirty. Very disappointing. Also, rather than having you purchase a card (the way most laundromats do in the city) this one requires that you change dollars for quarters, then spend a couple of minutes shooting 52 quarters into a washer's coinslot (for largest machine; 27 quarters into smallest). Kind of nuts, and needless work for staff who have to empty coinboxes on each machine and recycle coins back to change machine.

Great facility. Good machines. Clean…read more There are two foosball tables in the back as well as other game machines to kill time while you're waiting.

Friendly, reliable service combined with excellent workmanship detailing with very clean end…read moreresults. Highly recommend.

This laundromat is clean, which is hands down the most important thing when it comes to…read morelaundromats, and there are plenty of washers and dryers. Detergent, etc., is available and there are change machines. So 3.5 - 4 stars. As a previous reviewer mentioned, though, the self-service is very expensive- more than most laundromats in New York City. On one hand, I guess the pricing makes sense in the context of a seaside tourist area, but on the other hand, I pity the families that live here year-round and rely on this place, the only laundromat in town. The dryers (although more reasonably priced than the washers) also seem a bit weak/inefficient compared to other commercial dryers I've used, so you end up needing to be there forever and keep adding more change. Next time I plan to opt for the drop-off service which I think may ultimately be a better value.

This has to be the worst laundromat experience I've ever had. Not only do they seem to make up…read moretheir hours as they go, closing randomly without notice, but now they've shut down for a private event. I work three jobs and finally found a small window to do my laundry, only to show up and find out the space has been taken over for some kind of club or party. It's incredibly frustrating to see a basic community necessity like a laundromat being turned into a playground for the wealthy. Locals who actually rely on these services are being pushed aside so others can treat it like a trendy backdrop. This place has completely lost touch with the needs of the people who live and work here. The Hamptons by PJ.... Thank you Montauk!

Came here out of necessity not by choice as this was only laundromat in town. Hours are abbreviated…read morethan most laundromats from 8:30 - 5:30 with last load at 5. I came waiting for it to open only to find out closed on Wednesdays! Note to self ... Come when doors open on Thursday because washers go fast - like ants on picnic basket. Don't bother bringing own detergent as we walked in with Tide and were immediately informed in a rude manner "outside detergent not allowed and they've been doing this for 30+ years but welcome to their laundromat!" Quarters accepted for dryers but must buy dollar coins at cashier for washers as well as approved soap for washers. Prices affordable. Facility clean. Machines work well. All and all not bad to get your clothes clean.

How greedy is a business that will not let you come in with clothes and only use the dryer?…read moreMaking money is making money and to say you have to both wash (cheapest cost is 4.50) and dry (.30 for 5 minutes) is highway robbery. I've never seen anything like this before and I will not be returning here again.

Cash only, and you're forced to put funds onto a card that's only good here. And you'll be charged…read more$1 for the card itself.

Unprofessional and Aggressive Employee Date of Visit: Past…read moreSaturday Afternoon My Background: I have been a loyal customer of this laundromat for over 10 years. I live nearby while caring for my mother and rely on this business regularly. As the CEO of a global family enterprise, I understand how customer service should operate--with respect, professionalism, and calm resolution. The Incident: A dryer machine had finished its cycle over an hour prior, with clothing still inside. I asked another customer if it was her load; she said no. Following my long-standing habit--and because every previous employee here had told me it was acceptable--I removed the clothes so I could use the machine. Upon returning later, an employee named Cookie aggressively approached me. She initiated the interaction with an extremely hostile and nasty attitude, accusing me of lacking "common courtesy." I calmly explained that my action was not intentional but simply habit, based on past permissions from staff. Escalation and Unprofessional Conduct: Cookie's Aggression:** Instead of de‑escalating, Cookie became more confrontational, insisting on arguing for roughly 20 minutes just to "get the last word." Disrespect to a Customer:** When I noticed another person waiting at the counter and politely pointed it out, Cookie told me to "shut up and mind my business," adding that I shouldn't tell her how to do her job. She later claimed the individual was her son. Intimidation Tactics:** Cookie had several visitors hanging around the business during her shift. At one point, she pointed directly at me while speaking to them, in a manner that felt intended to threaten or signal that they should possibly harm me. Why This Is Unacceptable: This business does not need an employee like Cookie. Her behavior was not merely rude--it was openly hostile and could have provoked a violent confrontation had I not remained composed due to my professional background and calm disposition. A laundromat should be a safe, neutral environment; Cookie created an atmosphere of intimidation and unprovoked aggression. Bottom Line: No customer should be subjected to verbal abuse, public humiliation, or implied threats from a staff member. Management/ Owner should immediately address this employee's conduct before a more serious incident occurs. In all actuality Cookie needs to be fired!

Wow! I am so grateful for and impressed by the wash and fold services at Laundry Room of Waterford…read more I have never used this type of service before, but I definitely will again in the future. I typically use a local laundromat (including laundry room of Waterford) to wash my clothes, but the heavy snow this season and my shifting job schedule made it really challenging to get everythin done this month. Staff were clear and friendly in helping me schedule the service, and my three weeks worth of laundry was done in a day! With my socks matched! I am incredibly grateful. Winter 2026 rate was $1.50 a pound, plus tax and tip. I'll mostly stick to doing my own and use this as a special-circumstances plan, but the cost was very reasonable considering the work and professionalism of what the team did. Thank you!

After they opened late, I never really got my clothes dried because no matter how many quarters I…read morekept adding, the clothes remained a bit damp. Glad the new drier was delivered at home!

Honestly, Iv never seen a laundromat so filthy. It's almost like the people working there do not…read moreeven bother to clean up the place. Doors to weird looking rooms opened, dirty towels hanging in corners, dirty and wet rugs on the floor. For how costly their machines are, they should be putting more effort in making the place look and feel more comfortable for their customers. I doubt I will ever go to this place again.

Excellent personalized service, even in snow,pickup & drop back done with expertise;…read more Laundry is very clean, almost always very well folded Thank you!

Sea Suds is a wonderful clean peaceful laundromat. I have only used it for their wash, dry, fold…read moreservice. It looks like it is set up well to use the machines and they have those wire baskets on wheeled so you can move your laundry from the washer to the dryer. Wash dry fold is now $1.45 a pound (as of July 1, 2024). The people do wonderful job and are very responsive and easy to work with.