My parents ordered a cake from this bakery for my birthday; when they opened the box the cake smelled "off" - very yeasty, like it was fermenting. Wanting to give them the benefit of the doubt, we each had a piece and cut additional pieces to put give to additional family members later. The cake tasted absolutely disgusting, like it hadn't been baked long enough and both tasted and smelled like alcohol. Multiple people who ended up tasting the cake got quite ill. When we communicated this to the bakery - even so much as taking the remaining uneaten cake back to show their staff what was wrong - they were extremely rude, gaslighted us and dismissed our concerns, saying we were in the wrong for not refrigerating the cake (they Never communicated this was a must - and did not take our feedback to label the box or tell future customers to do so) and refused to give a refund. Be warned. read more