I stayed at the Westwind Inn this past weekend while in the area for a wedding…read more
The young college student staff were lovely, polite, and helpful -- unfortunately, the same cannot be said for management or the overall experience. I would not recommend this property.
From the moment you arrive, you notice the place is run down, dated, and severely overpriced for the value offered.
1. Dated rooms & poor maintenance
The rooms feel stuck in time -- the TV and much of the furniture look to be decades old. Water pressure is poor, and my sister and brother-in-law had no water for their pre-wedding shower. Management did not apologize and instead insisted my brother-in-law "didn't know how to turn on the shower." (He has built bathrooms, so this was simply insulting.)
2. No complimentary towels for water activities
Beach towels must be purchased -- none are provided for guests.
3. Breakfast with an unusually limited time window
While most hotels offer at least a 2-hour breakfast period (e.g., 8:00-10:00), here it was fixed at 9:30 a.m. only.
4. Restaurant closed
The on-site restaurant was closed during our stay. When I asked to see the menu, the items seemed oddly upscale for the setting (like something from a Four Seasons) and were priced accordingly. Guests are left to leave the property for meals.
5. Pool and lake issues
The pool, while clean, was unheated. The lake is extremely weedy. Outdoor furniture had no cushions, making it uncomfortable.
6. No daily housekeeping
Rooms are not serviced during your stay.
7. Key inconvenience
Only one key is issued per room. We were told we could leave it at the desk if needed, but the front desk was rarely staffed, so this wasn't practical.
In summary: Despite friendly student staff, the outdated facilities, lack of amenities, and dismissive management make this a poor value for the high prices charged. I would not stay here again or recommend it.