1. Sullivan Acupuncture

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    Gurnee, IL

    Sullivan Acupuncture

    4.3 (11 reviews)
    Open 8:00 am - 8:00 pm

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    11 months ago

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    1 year ago

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    5 years ago

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    Heather S.

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    4 years ago

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    7 years ago

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    Heather S.

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    6 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

    Awesome. I feel so much better. I was treated for sciatica, neck and shoulder pain. 4 treatments is all it took.

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    8 years ago

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    Review Highlights - Sullivan Acupuncture

    Heather is there for you via text, call or email between appointments for any questions or advice you may need.

    Mentioned in 7 reviews

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    PrairieShore Pain Center - What the strip-mall looks like from the road

    PrairieShore Pain Center

    4.5(22 reviews)
    11.3 mi

    Dr Caner has been managing my pain from arthritis and neuropathy for over 12 years. He closely…read moremonitors the effectiveness of my pain meds, and years ago when I was injured in a car accident at holiday time, he was there for me when most other doctors' offices are closed. I feel respected and valued. I live in a senior citizen community, and multiple neighbors are also patients.

    Pain mgmt, man I just read some total bullshit. I was referred to Dr. Caner by Dr. J Citow another…read more5+ Star Dr. In the Field, let me tell U, I'm about the Most Honest Person I Know, & even Dr. Hui is a 5+ in my Opinion. Dr. Caner is Extremely knowledgeable in his field, I've Never seen anyone look up as much stuff online just to prove stuff is true or not. He is Amazing and I've been going to him for over 15yrs now. I would Never Trust Another With My Back Pain from being a little Semi Driver Retired now from injury. He has more knowledge then half the bigtime city boys, and I'm from Chicago originally. His files have always been on spot with me, so who ever wrote that review must of gotten fired or one of them people ya can't ever make happy no matter what ya do cuz over referred ALL MY FRIENDS TO HIM and never heard one complaint ever. I even told him I was President Of His Fan Club, he didn't even know he had one! I love him Dearly not queerly don't pay no mind to one sour apple in the basket please. He is #1 in my Opinion, Honestly. Sheri G Lake Villa, IL. In God We Trust true that!!! Pisses me off when people say crap that just ain't true, Honestly!

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    PrairieShore Pain Center - Entrance to medical offices

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    PrairieShore Pain Center - Entrance to Medical offices

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    Entrance to Medical offices

    Illinois Bone and Joint Institute - Clinic

    Illinois Bone and Joint Institute - Clinic

    1.0(3 reviews)
    5.1 mi

    I don't know what it is but every one that works here has an attitude and is extremely passive…read moreaggressive and rude. My first time going there they told me I didn't need an MRI even though I was having the worst back pain in my life for over a week. I ended up going to an immediate care that ordered an MRI For me. After the MRI I found that I had a herniated disc in my low back. Today was my follow up with them. I arrived 10 minutes early like they said I had to and finally at 4pm 15 minutes after my scheduled appointment someone brought me back into a room where I waited another 20 minutes the physician assistant not even a real Dr came in talked to me for about 5 minutes told me I needed an injection but I would have to go to Gurnee for it. Went up to the front and the girl informed me that they only have Fridays available which doesn't work for me because that is an extremely busy day at work for me not to mention Gurnee is really far for me. The girl next to her had this smug look on her face like she was about to laugh. I don't think people with that kind of an attitude have any business working in a medical office. Every single person I dealt with there had an attitude . If you value your time and your spine avoid IBJI.

    Overall DON'T GO HERE. If you want to work with front office…read morepersonnel that know what they are doing and you value your time, you should go somewhere else. You will struggle to get answers to your billing questions. The people at the front desk can't answer many of your questions because they don't have access to systems. Even the front desk manager doesn't have access to these systems. On the PT side the managers are therapists themselves, so they are often with a client and don't have the availability to answer questions, and/or they don't understand how the operations work, so they can't give you answers. On the physician side, your time doesn't mean anything to them. There have been numerous times that I have had an appointment scheduled and have had to wait upwards of 1 hour after my appointment time to see the doctor. (More detail below about this on how they nickle and dime you). Billing Even the managers don't have direct access to billing system, they refer you to the billing department, which can't answer your questions because they don't know what happens in the faciilities (i.e the left hand doesn't know what the right hand is doing). The actual bills you're provided are very confusing and it's hard to decipher what's being billed, what has been paid by insurance, and what you owe. There have been have been multiple times where I have paid off a balance in full, been assured that there are no other charges or balances due, then the next time I go in I'm told that I owe the same balance I paid the last time. On the physician side in particular, they nickle and dime you for everything, For example, they charge you for the length of an appointment in increments of 15 minutes. They calculate the length of the appionrtment by taking the difference between the time you check in until when you check-out, even though the majority of the time you're waiting for the doctor in either the waiting room or in the exam room (see above). They charge for menial items such as a band-aid or a gauze wrap (at a rate that exceeds what it would cost to buy an entire box of said items at a pharmacy). Moral of the story, if you don't want a headache after relieving whatever other pain you're experiencing, DON'T GO TO IBJ!

    Sullivan Acupuncture - acupuncture - Updated July 2026

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