Superb standard of care. Great doctors and staff. I was promptly seen. Great communication .

Top quality care, warm and professional doctors and staff, lovely offices. I was seen right away, great communication and follow-up.

Visited Sullivan Medical Midtown for an appointment and had a very smooth experience. The staff was professional and welcoming, and the check-in process was quick and organized. The doctor took time to listen and explained everything clearly, which made the visit feel comfortable and efficient. The office itself was clean and well maintained. read more

Sullivan Street Medical provides great care in a friendly setting. Everyone acted professionally and with respect. It was a five-star experience. read more

While still a great place overall for care, service has declined since the office expanded. I've had a couple prescriptions get refilled late because the front desk doesn't respond to emails promptly (meaning within 48 hours), and they have to remind the doctor to reply to emails as well. At their old location, they were prompt and followed-through; now I have to be proactive in reaching out for most things (even as simple as getting lab results released). read more

Amazing Dr, amazing service, friendly and to the point. I'm so grateful to have found this place! read more

Sullivan Medical Midtown - Sleek waiting area - Internal Medicine Near Me - New York, New York

I've been a long-time patient of Sullivan Medical, and this was my first time seeing Dr. Evan Rausch at their new Midtown location. I was really impressed by how thorough and thoughtful he was during my annual exam--he took the time to explain everything clearly and made sure all of my questions were answered. The front desk staff were friendly and helpful as always, and the new office space is bright, modern, and very welcoming. Overall, a great experience and I'm glad to know I'm in such good hands with Dr. Rausch and the Sullivan Medical Midtown team. read more

I have been a Sullivan Street Medical patient for I think about 5 years now. Previously it was Mohawk Medical. I really like their new location. It's more modern and brighter than their previous location which was in a high rise building in a different neighborhood. I typically see Dr Hobbs, but have also seen Physician Assistant Haley. And in the past I have seen Dr Godwin-Gorga. Depending on who you're seeing, their schedule can be booked up a bit. Everyone, including the front desk staff, has always been super helpful so I am happy to continue being a patient. read more

Sullivan Medical Midtown - Internal Medicine Near Me - New York, New York

We think the doctor was okay, but the bill was totally unexpected. I was told on the phone: "if you make an appointment for an annual physical but you ask any questions - then it will be considered a problem visit." This is totally abnormal behavior. And this indeed happened with wife's bill - she went in for an annual physical - without any warning, received a bill with a number of charges not discussed beforehand. Would avoid. read more

I was recommended this practice by my OBGYN at Maiden Lane Medical. I have been seeing Haley Stackhouse for the last few months and like her and the practice so much that I made her my primary care doctor. It is super easy and convenient to book an appointment (I usually email them to book and can get in within the next day or so). Haley is kind, responsive via email, and knowledgeable especially on sexual health. The office is convenient to get to and I've never had a single billing issue. read more

Sullivan Medical Midtown - Bathroom - Internal Medicine Near Me - New York, New York

Dr. Todd McNiff is exceptional; a kind and skilled physician with a compassionate heart. Both of my adult children are patients of his. Dr. McNiff has personally been there for our family for regular check-ups and also during stressful times of urgency. He listens carefully and is respectful and trustworthy. He cares deeply for his patients and goes the extra distance - if necessary, he is available outside of work hours and on the weekends. His medical knowledge and advice has always been accurate and spot-on. Sullivan Street medical is a true gem, welcoming to all and an asset to New York City. read more

Todd is super nice and professional. He gave great attention and care. He is also very knowledgable.

I absolutely love Sullivan St. Medical. I called one day sick as a dog with little to no hope of getting a last minute appointment but they were able to squeeze me in! Everyone at the front desk is wonderful, always so kind and flexible with scheduling and rescheduling. Anisha is the absolute best. I have never felt more comfortable and taken care of. She's kind, patient and extremely knowledgeable. Going to the doctor can be stressful with not knowing what you have, not wanting to get out of bed, etc etc but not when you have Sullivan st medical! I'm so grateful to be in your care! Thank you for everything you all do! read more

I've done my laboratory at other locations. When I asked at this location in march, I was told the price is going to be $1.300- but other location was only $140. (Ordered by doctor) No extra charges. read more

Dr. McNiff is great! Very thorough knowledgeable and friendly. Great bedside manner. Been my GP for 10 yrs now.

5 stars for Dr. Hobbs. She is very approachable and makes you feel very comfortable. Minus a star because I've called a dozen times (during business hours!) since becoming patient and they only answered once. Also, an FYI for people who get tangled in the lack of transparency of insurance and medical billing, if you usually get an annual STD test, do it at your PCP instead of as part of your OBGYN visit. I did it during my "well woman" visit assuming it would follow the same billing rules as doing it as part of my annual check-up. However, between the doctor's fees (they billed $150 for a "non routine blood draw") and the lab fees, it cost me $80. I've never paid a cent for the same service at my PCP. I'm sharing this story because navigating medical bills and insurance rules is almost impossible! read more

I literally have been waiting almost a month for my referral to get an X-ray done. I've called multiple times and they behave as if you're annoying them. Now I find out if I don't submit within a month to get it all done because it needs to be submitted on time. Now I know I will not make the deadline because I was to be emailed the referral weeks ago. I am not paying again because this is insane I only went there because it was a small practice and I thought they would be timely because there were not one but two receptionist. I guess that should have been my first red flag read more

I went here looking for a new primary care doctor. I thought as the practice has both MD and GYN under the same roof, there would be a better understanding of chronic hormonal conditions. However, the PA took one look at me and determined that regardless of what I told her about my health, my symptoms, and my significant pain - I deserved a lecture on diet. Even after I asked her to stop because she was making me uncomfortable, she did not stop. I do not need my legitimate health concerns dismissed because her bias only sees an overweight person, which is also a very common symptom of my issues. I need medical care, not to be told to eat avocado. It's just disrespectful. read more

This practice deceptively looks like a boutique practice with a caring doctor and small feel, however it is quite the opposite. Calls, questions, emails, etc go unresponded to for weeks even after multiple follow ups. Takes months to get an appointment. No attention to care. You're basically in a Mount Sinai large practice all over again. Skip. read more

The staff is super rude and unresponsive. The doctor I dealt with provided below par service and acted like he was doing me a favor.

25 minutes ago-Edit Dr Godwin is my entire family's primary doctor as she is just a few blocks from my apartment. We have a medical issue where my wife is having some symptoms that could possibly be a flu (FYI that dr Godwin actually misdiagnosed 10 days ago and told her she didn't have) that turned into pneumonia. I'd call that urgent yet her office will not even allow her to come in and see the doctor for a few minutes just to check on her before we send her the ER. They are extremely rude over the phone and I would NEVER EVER USE THIS DOCTOR OR MEDICAL OFFICE again and I urge you NOT TO AND MAKE THE SAME MISTAKE I DID. A dr is supposed to be there for you in cases like this, Not only for appointments made weeks in advance. She does not have the experience or bedside manner that a dr should have for patients in times of need with a RUDE reception and staff. read more

I specifically told my doctor that I only wanted to do blood tests that were free and covered by my insurance and three weeks later I get a bill saying I owe money for the tests that they did. I even double checked with the front desk woman twice that I would not have to pay anything!! My doctor didn't even help solve any of the issues I came in for. read more

My boyfriend and I scheduled appointments to see Dr McNiff for the first time, we were looking to establish primary care with them. We called to schedule the appointments three weeks in advance and were able to schedule time. The week of, we received confirmation messages which we both confirmed. The night before, however, my girlfriend received a text message asking her to suddenly switch because of a scheduling mistake. This is extremely unprofessional and it was compounded by the individual at their office who pretended to have connection issues with their phone. In the end of the day if doctors jobs are to help people, the lack of care and respect for us as human beings makes me not trust my health in their hands. read more

Dr. McNiff is the best!!!! He helped me get a medication I needed quickly and effectively. Definitely go see him if you need to!

This South Village private general practice is a rarity. Dr. McNiff is highly knowledgeable, generous, and patient, physician. You never feel you are being rushed. The business office is terrific. read more

This pains me to have to write a bad review but I have no other way to get a message across about my bad experience. Let me start by saying this: I had been going to Dr. Mcniff for around six years, usually just for my yearly physicals, but the last two years or so, I've been having issues with not feeling well, so I've gone a few extra times...getting no results. Cut ahead to the end of January 2018, when I went in for a physical before I move from NY. Still not feeling well (actually feeling worse), I had my exam and waited for test results. On February 14th, I sent a message on the patient portal because the results are usually posted for patients to see. Jeremy at the front desk sends a message right back to say that they were posted and that the doctor would contact me about my thyroid results. I look through my tests and see that the thyroid test was out of range, so I responded to him asking "When?". Absolutely no response. I called the next day and get told that he will call me. No phone call. I called again a day or two later. No phone call. 15 days later, I sent another message: "15 days and counting...am I ever going to hear from Dr. Mcniff?" No response. Today it is 4 days shy of a month and STILL no call. Wtf?? I called earlier today and was told once again that she will give him the message. I told her what is going on and that he never called me. I also told her that if they send me any bill (though I am pretty sure it's all paid up), that I will withhold any payment until I get a call. She says that she will let him know. No call today. Seriously...I left my old doctor (whom used to work in the same practice as Dr. Mcniff) because he never told me the results of the asthma test that he sent me to take and then told me five months later when I was in his office that I tested moderate for asthma. What the hell is wrong with these doctors?? Don't they care about treating patients? Or is this just a New York thing where there are so many people that doctors just don't give a shit anymore? I took myself to City MD to go get a full thyroid panel. Thanks for nothing, Dr. Mcniff. read more

My girlfriend and I scheduled appointments to see Dr McNiff for the first time, we were looking to establish primary care with them. We called to schedule the appointments three weeks in advance and were able to schedule time. The week of, we received confirmation messages which we both confirmed. The night before, however, my girlfriend received a text message asking her to suddenly switch because of a scheduling mistake. This is extremely unprofessional and it was compounded by the individual at their office who pretended to have connection issues with their phone. In the end of the day, if a doctor's job is to help people, the lack of care and respect for us as human beings makes me not trust my health in their hands. read more

Had my first physical exam with April Autry yesterday. I chose to visit Mohawk Village Medical because I heard great things about the office. This was by far my favorite experience at the doctor's office yet. I set up my appointment within 1 day as a new patient. All doctors in New York City take months to take new patients but here, you can literally get in "in a heartbeat". I'm also used to spending at least 20 minutes in a waiting room before I get to see a provider which can get annoying. Here, everything ran smoothly. April took me exactly at the time of the appointment. She was so professional, caring and made me feel comfortable. I really loved her kind, genuine and non-judgmental approach. After experiencing this place, I wouldn't go to any other medical office. The front desk team was so friendly. I believe Jane and Jess were their names? sorry if I'm mistaken... But they greeted me with a smile and made sure my visit went well. I definitely recommend this place for everyone who's looking for primary care provider! Hands down the best PCP office in New York!!! read more

So, growing up with a hypochondriac mother made me a little bit of a worrier when it comes to my health, but Dr. McNiff is totally nice and always helpful. Just wanted to give an update about the new office. It's great! The new location is in the NYU area, it's a very nice building and he has a private office where just he and his Assistants work. It's extremely clean and inviting and there's way better reading material. Who doesn't like looking at Weird Family Photos when they're waiting to see the doc?! read more

Incredible! I started going years ago when Jessica Azad was there. I was devastated when she moved. However, I remained a patient and have had wonderful experiences. April Autry is an absolute gem. I've also had a few visits with Doctor Godwin, everyone is great. I've never met Dr. McNiff but he did help me lower a bill for blood work last year. I've recommended this practice to several people, including my mother. It's not the easiest location to get to from where I live but it's 100% worth it for the service and professionalism at Mohawk. read more

Dr. McNiff is one awesome doctor! First off, as a patient, he makes you feel totally comfortable--probably more comfortable than any doctor I've seen. And, he's awesome at following up with patients after visits. For example, after my last appointment, he contacted me several times via both phone and email as we were trying to figure out if a prescription medicine was working for me. As for his office, all medical equipment and devices are modern and up-to-date! That's definitely comforting! And, his office looks more like a home away from home rather than a doctor's office--in other words, it doesn't look institutional like many doctors' offices. Yet another thing that makes a trip to Doctor McNiff's office a joy rather than uncomfortable =) Dr. McNiff's office is in the NYU area, which doesn't take me long from my place in Brooklyn Heights. But, even if he were further away, I'd travel the extra distance! He's that good! read more

Worst customer service I've ever seen from a doctor's office. My wife called Dr. Todd McNiff while dealing with serious flu symptoms. "Dr Todd" is her primary care physician and one would assume he would be concerned for an ill patient. My wife has had a difficult history with asthma as well as numerous bouts of pneumonia. This was way beyond a case of the sniffles. His team was completely dismissive of her problems and told her she would not be able to see the doctor for two weeks. Ok - fine. Appointments may be difficult to schedule, I get that. What was more disconcerting was the fact that they declined to offer to refer her to another doctor or medical professional, refused to offer any helpful advice over the phone and basically told her that she was welcome to find another primary care physician if she was dissatisfied with their service. To which I say - WHAT SERVICE? I was appalled to hear of how she was treated. She eventually was seen by Urgent Care who could not have been more helpful. Not only did Urgent Care see her immediately, they also called to follow up to see how she was feeling. For a walk-in patient. Appalling. read more

Just saw Dr. Godwin-Gorga - Dr. McNiff's associate. She is extremely caring, thorough, informed, understanding. She spent a wonderfully long time with me. I brought a zillion things to talk to her about and she made sure we covered them all. After her counseling I am changing a few things about my health care and diet. I give Dr. Godwin 6 out of 5 stars. Their office is the most comfortable medical office I have ever seen. Played the coolest music I've ever heard in a waiting room. All three staff members I interacted with were intelligent, polite, and professional. They laughed at my jokes... that's how polite they were. :) My previous post: Putting 5 stars even though I have never seen him... Just wanted to post that I just called his office and talked to the nicest receptionist I have ever spoken to and she said: Sorry - Dr. McNiff is not accepting any new patients at this time. :( Aaaand - it gets better... As I was typing the stuff above she CALLS ME BACK and says that perhaps I'd like to try Dr. Godwin (who McNiff apparently took a year to decide on the right doctor to invite to work with him). Yes and Yes! I'll report back when I've seen her. :)) read more

On browsing through Dr Mcniff's reviews, I noticed every one is five stars. You should take this as a definite sign that he is truly a special healthcare provider. I agree with everything said about his genuine concern for his patients, his ability to make you feel comfortable and well taken care of, and his accessability. To add to this, I will give an example: I emailed Dr. Mcniff late one evening about a problem I was having. He called me within 20 minutes, and after our conversation *immediately* had all of the paperwork put together for the specialist I needed to see - he even faxed it over to the specialist so I could set up my appointment right away. All of this happened within an hour of me sending him an email. Then, he followed up right after my specialist appointment -- on a Saturday afternoon -- to talk about my results. I should add, since there was no office visit (I offered to come in, but he said it wasnt necessary), he doesnt even get paid for any of that! He deserves 10 stars. read more

Dr. McNiff is the best doctor I have ever met in my life. I work in the medical profession and can assure you that I have never met someone who is so dedicated as he. 1) He is thorough and takes the appropriate time to address all your concerns 2) He is reachable and prompt in replying to emails 3) His office staff is excellent, friendly, organised and also prompt to respond to emails and phone calls 4) He has an emergency line in which a real person actually answers the phone and helps you instead of a voicemail directing you to the emergency room. 5) If you NEED to see him immediately because you are terribly sick, he will do everything to get you a same day appointment. 6) If you need a prescription refill, he is happy to call it in for you 7) I had to pay a balance on my account but I was out of the country for 3 months and did not receive the bill. I may have paid about 4-5 months late but the office was too nice to charge me any late fees. Dr. McNiff does everything he can to make everything easy and comfortable for the patient. Every time I communicate with him or his office, I am shocked that such wonderful people still exist in this city. I can only aspire to be such an excellent physician when I complete my medical residency. read more

Mohawk Village is amazing! I am blown away every time I go. Dr. Chloe Godwin is so nice and knowledgeable and takes the time to explain everything. She does not judge at all. They email all your lab results with detailed explanations of what everything means. As I was leaving the office today I received an email with more information about what we had been talking about. They also administer travel vaccinations which is convenient for me. The office is near my office. The way they confirm appointments is easy and convenient. Everything has been perfect! For me, Dr. Godwin is by far the best doctor I have ever seen!! So glad I found her. I highly highly highly recommend. read more

I've always found it bizarre that so many doctors make a decent living despite being rushed, not well socialized, unavailable, uninterested, disengaged, and devoid of listening skills. I usually feel like they're checking off boxes from a list, pre-judging me, and trying to rush me out the door so they can minimize their time per patient, thereby, maximizing their profit. Thank god Dr McNiff is the opposite of what i've just described. He's personable, he cares, he's detailed oriented, he goes over and above the call of duty, he takes time to get to know you and he checks in with you later (when most doctors have forgotten your name), and he "gets it". This last point is important. He's a medical hub, a project manager for the medical side of your life, your perfect go-to guy for all things health related. I could go on and on but i'll just say that Dr Todd is a hidden secret, one that you should discover and appreciate before he becomes a rockstar and is no longer accepting patients... 'nough said... read more

Finding the right doctor is a very personal choice and, for me, Dr. McNiff was not the right choice. In a city with hundreds of options, you'd be better served to do additional research beyond this site. His super-casual demeanor and bedside manner felt very unprofessional. And he could certainly improve his follow-up (returning calls, communicating lab results, etc.). Unfortunately, he had a huge blow-up fight with his staff in the presence of patients and then wanted to tell me the whole backstory during my exam. Uh -- no thanks. I'd check out a few other medical review sites before making an appointment to see Dr. McNiff. read more

Dr. McNiff is the ideal example of the "modern Dr". Unlike many Dr's that rush through their appointments and quickly offer a prescription for antibiotics, Dr. McNiff truly listens and tries to deal with the underlying problem vs. providing a "quick fix" for his patients. When I went to see him, he spend at least 30 mins talking to me about my lifestyle and possible life choices that could have been making me ill. I can't remember the last time I had ANY Dr's attention for that long. Further, he uses and encourages EMAIL! In this day and age it's so convenient to have your Dr. email a prescription vs. having to run to his office to pick it up. Dr. McNiff is a professional, sincere and genuinely concerned for his patients. He's also energetic and enjoys his job. I feel very fortunate to have found such a fabulous Dr. in NYC! read more

I have never written a yelp review before. But really felt compelled to write about Todd McNiff--who is wonderful. As a patient, I vacillate between thinking of myself as totally invincible and then having moments of extreme hypochondriacal fear and anxiety when I am convinced that I'm about to be told the worst. Dr. McNiff put me at complete ease. He was caring, spent time to get to know me and even did the things that are often passed off to an assistant: The BP check and weigh in, etc. This afforded me that much more time to spend with the doctor and to get to know him. The office is spotless. Because of a slight scheduling error I had to wait perhaps ten minutes before seeing Todd and the degree to which the doctor. and his staff apologized was unbelievable. I believe that in most cases there in almost no waiting time to see Dr. McNiff. In most offices there is no acknowledgement of tardiness unless you've been waiting over an hour for the physician. And even then... He called within a few days with the results of my physical. He uses email. He's smart. Kind. What else do you want? Make an appointment. read more