Dear Parents,
I am a former teacher at this KinderCare, I worked there for a few years so I know the place very well. I was able to find a new position some place else, so I didn't get fired or anything to cause me to write the following review...
This place is absolutely horrible! Please to not let your children go to this place. There are plenty of other good places with better rates in the area, in fact there is one right across the street from this KinderCare. This KinderCare is highly unorganized and needs a lot of work by the correct management. I read the last review on this place stating that the director was fired... It is true the director (her name was Sam) was fired, however they replaced her with someone that is even more incompetent than Sam was, and her name is Kelly. Sam was not fired for her lack of management or any wrong doing, she was fired for two simple facts. She was fired because she wasn't bringing in enough business (meaning the Center was not making enough money off the parents) and she was fired because Kelly was good friends with the regional director (part of a "Good-ol-Boy" system). Over the years Sam raised the rates and started charging more during the summer months to make up for the lack of money brought in by the Center, this still goes on today so parents need to know that their rates will raise every time they turn around.
Kelly, the new Center Director, is about a worthless as they come. 90% of her day she does nothing but sit in her office with the door closed and parents nor teachers ever see her. During lunch she even brings in her friends to eat in her office which is very unprofessional.
This Center also plays an illegal practice of changing employees hours so that no overtime is on the books. Sometimes they can't change the hours to get all the overtime off the books, so they will pay some overtime, however they never pay all that is owed.
As far as the children go, the teachers do the best they can with what they have. For weeks the Center couldn't even order supplies or food for the children. For lunch they were giving "whatever was available." The teachers couldn't even change diapers on changing paper, they had to use kitchen liners. When I left this was still going on, however I am not sure if it is fixed or not by now. There is a bathroom door that is too heavy for the children to open and at least three children had their fingers jammed in he door and the were stuck there until a teacher found them with their fingers stuck in the door after 5 minutes. The teachers do take the children to the bathroom so this only happens when a child sneaks away and gets in the bathroom (the children can push the door open to get in, but not pull it open to get out). The new Center Director is more concerned about "fixing" cosmetic things rather than fixing the real problems with the place. For example, not allowing the teachers to bring a drink into a room is not going to fix the real problem with the Center. I didn't care for Sam as the Center Director, but Kelly is not any better.
God help you if your child is a victim of another child's biting, hitting, etc. The Center will make reports, but nothing will be done about the problem. At most, one of the children will be moved to a different room and another child will be a victim. Only one parent since I was there has been asked to find a new place to take the child.
The teachers are as good as anywhere, but its the management that needs to be replaced all the way up the line. They will greet you with a smile but you need to know how fake those smiles are. This place is not the place to take your children. read more