Always the best service and very prompt. Mark is kind and friendly and I would recommend him.read more

I can't even begin to tell you my experience with Mark... To make a long story short, I was…read morestranded in Peachland late at night while waiting for my boyfriend to come all the way from Vancouver to pick me up. I called this taxi company and Mark picked me up within a couple minutes. I explained to him I needed to get to a gas station to charge my phone as my boyfriend was going to be a couple hours. Mark advised the nearest gas station was closing in only a few minutes. I was having a rough night and briefly explained what left me stranded. I was also pretty scared being a lone female in the dark with only my luggage in tote. At that point he turned off the meter and told me he would take me to the local bar on Beach Ave where he stays posted for the night. He said he was going to make sure I stayed safe until my boyfriend arrived. After a couple hours, a creepy guy inside the bar made me very uncomfortable so I decided to take my luggage and sit in the cab with Mark. The man tried to approach me in the cab but Mark told him to leave me alone and that I wasn't interested in speaking with him. He then allowed me to wait in the cab with him until my boyfriend arrived. When my boyfriend showed up, Mark helped me with my luggage and kept his promise of keeping me safe all night.... And he did not charge me a single penny. I have never received such amazing service from any cab driver in my entire life. This isn't just a man with a taxi, he's an inspiration to humanity and took me under his wing while I was in a very vulnerable state and super far from home. I will forever be grateful for his kindness and highly recommend his services to anyone! Thank you Mark for turning a horrible situation into a happy ending story for me. You are the kind of people the world needs more of!

Monday June 23rd Current taxi stopped answering their phone. This is the main number and the VIP…read morenumber. I booked a cab from the airport on Sunday, perfect, then again on Monday morning. But from 11:00am and for 12 hours their phones did not work, just answered put on hold and played music. (I think they are closed on Monday's) we could not get a ride from the hospital to the hotel on Monday and then hotel to airport on Tuesday. pretty bad service. alway have a backup plan

I used to be a fan of Current Taxi and used them often as I travel a lot and go to the airport 2-3…read moretimes a month. Customer service was good, and although they're more expensive than Uber, I continued using them. But recently I had two negative experiences with them at which point I believe I'll be using someone else. 1. Trying to arrange for a pickup for an airport run at 5 AM - it gets booked but then canceled. So, I had to find alternatives. 2. I was doing my expense report and noticed last few receipts were higher than usual. I've opened the receipts (usually I just pay through visa on file through the app) and was surprised to see they charged me tips by default with no input from me. Super slimey and sneaky. I didn't authorize tips, I didn't agree to them - they just changed them. Hope few extra dollars in tips were worth losing a loyal corporate customer.

One star is way too generous, but Yelp compels it if I insist on posting…read more My daughter and I were picked up by cab 104 driven by driver 0097. This guy was unbelievable. First he brokers a deal with an innocent third party woman whose hotel is nowhere near the motel my daughter and I are staying at. While I'm grateful for the immediate cab, this guy is ensuring the trip is worth his while. The driver agrees to $20 cash - he emphasises the word CASH - I agree on the condition that I get a receipt. He agrees - and then he begins to drive with my left foot still on the ground and my passenger door wide open! I haven't managed to completely get into the cab - most of my body was still outside. My daughter calls his attention to the fact that I'm still outside and he so he stops. No acknowledgement whatsoever. (As I write this, I now see Leanna M's Yelp - I feel you, girlfriend!) Next the driver takes us down the highway, barreling towards Summerland and soon passes the turn-off to Skaha Lake Road and the Flamingo motel. I say 'you need to turn here', loudly. He doesn't stop, or slow down - he doesn't even move into the right hand turning lane, rather continues barreling towards Summerland in the fast lane, as if I've not said anything, so I repeat myself even louder still. I argue that we needed to turn off the highway, I'm pointing and held hostage. He's making eye-contact in his rearview mirror; I'm seated right behind him. I haven't had a chance to put on my seatbelt. The driver finally reacts and turns off highway 97 at the entrance to Penticton; Westminster Ave, and now he has to backtrack south to Main st and all the way west along Main back to Skaha Lake Road. We've basically doubled-back. I'm in the backseat watching the guy's meter. His $20.00 quote would have sufficed to our motel, but now we arrive at my motel and the meter reads $32.00 He's a huge, non-English speaking brown guy with a high level of entitlement, zero accountability and he's not leaving. My daughter paid the $12 over-my-dead-body so we could get our gear and end this sad saga. I called this ecotaxi company and didn't spare anyone's feelings. Righteously, they made him return the $12 he didn't earn honestly. He can keep the bad attitude and greed that he tried to share. Dealing with this cost me some presence and distraction - And, yes, It was my choice to pursue this injustice: I just couldn't let this guy get away with it. As an aside, the innocent third-party woman needed to be deposited to LakeSide Resort - I dare say she was closer to where the driver finally turned off the highway. I wonder what he charged her for the ride?

We spend 3 days in Penticton. We used Raj who was great a couple times and another guy for early…read moremorning airport trip on Ironman weekend. Our experience was very positive with the service.

Called Check mate cab yesterday for pickup at 9:45 am today. Unfortunately due to my flight delay…read moreand I got a text early at 7ish am in the morning, I managed to notified Checkmate cab right away. The dispatch lady was very friendly and had no issue changing the time. Probably she was able to look up my profile through my caller ID. I changed the time for 11 am pickup. The taxi driver showed up at 11:05 am so not bad. The taxi driver was very friendly. He had no issue finding the address I provided him because he used a GPS. Everything went well. Got to the airport on time. Note that you are better off calling Check mate cab than any other cab company in Kelowna. They have a lot more fleet and they will show up. I liked the fact that I could book in advance. I later found out that they have an app system that you can use to reserve the cab. If you are into wine tour. They also do wine tours. Not sure how that works and the details. But I only found out through waiting on hold yesterday for the dispatch lady to pick up.

Better off using Uber. Cheaper and faster service. If you want to be a driver, drive for Uber or…read moreCurrent Taxi. You will make way more money and you won't have to deal with the owners who treat their drivers like a crap.

Quite possibly the worst customer service of any cab company i have ever used in 44 years on this…read moreplanet. Penticton is a small city and a 45 minute + wait is beyond ridiculous. Having a rude dispatch lady who doesn't do jack shit also doesn't help either. They also lied saying I wasn't there and so the cab left. Using eco taxi from now on, I wouldn't recommend this cab company to anyone else going forward.

My husband is handicapped and the cabbie stopped 15 feet away and made him walk to the car. Then…read morethe seatbelt in the back seat didn't 'work and the driver never even offer to check it so I had to travel with no seltbelt on.

I've been using Kelowna cabs for 3 years now and don't have a bad thing to say about any of the…read moredrivers. Always fast and friendly service just good all around people I'll always use this cab company

Absolutely terrible experience! I called them for a taxi when I was downtown by the Cactus Club…read moreand they said there would be 10 to 15 minutes and after half an hour I called them again and they said they would be there shortly. Twenty minutes later I called again and they said that my driver had picked up somebody else instead. I asked why they would do that and they said the drivers do that sometimes. I asked what about me when I had booked one, and had no answer for me he just chuckled. So then I called another Taxi company who was there in 5 minutes. I would never use Kelowna Cabs again they certainly don't care about the customers and the customer service is pathetic.