Always the best service and very prompt. Mark is kind and friendly and I would recommend him.read more

I can't even begin to tell you my experience with Mark... To make a long story short, I was…read morestranded in Peachland late at night while waiting for my boyfriend to come all the way from Vancouver to pick me up. I called this taxi company and Mark picked me up within a couple minutes. I explained to him I needed to get to a gas station to charge my phone as my boyfriend was going to be a couple hours. Mark advised the nearest gas station was closing in only a few minutes. I was having a rough night and briefly explained what left me stranded. I was also pretty scared being a lone female in the dark with only my luggage in tote. At that point he turned off the meter and told me he would take me to the local bar on Beach Ave where he stays posted for the night. He said he was going to make sure I stayed safe until my boyfriend arrived. After a couple hours, a creepy guy inside the bar made me very uncomfortable so I decided to take my luggage and sit in the cab with Mark. The man tried to approach me in the cab but Mark told him to leave me alone and that I wasn't interested in speaking with him. He then allowed me to wait in the cab with him until my boyfriend arrived. When my boyfriend showed up, Mark helped me with my luggage and kept his promise of keeping me safe all night.... And he did not charge me a single penny. I have never received such amazing service from any cab driver in my entire life. This isn't just a man with a taxi, he's an inspiration to humanity and took me under his wing while I was in a very vulnerable state and super far from home. I will forever be grateful for his kindness and highly recommend his services to anyone! Thank you Mark for turning a horrible situation into a happy ending story for me. You are the kind of people the world needs more of!

Umm... Ok... Tesla being used as a Taxi??? Also it is a model S too. That car is worth $80K plus…read moreand is being used as a taxi. Ok. This is definitely a surprise to me. Usually the cheapest car is being used as a taxi. When I say cheapest car, I mean the ones that cost less than $30K. Well going back to the service and experience on our taxi ride. They have an app and lets you know when they are arriving. The vehicle inside was clean and spacious. It was so comfy. They will always take the optimal road because they uses Google map. This is a 5 stars rating for taxi. Best ride that I have ever taken on a taxi.

I booked a taxi to take us to the airport for an early flight. The cab did not show up. When I…read morechecked their app it indicated that a driver was still being assigned. When I tried to call dispatch I was put on hold indefinitely and couldn't reach anyone. Ended up having to drive our own car and pay for parking. Very frustrating and stressful. I would not recommend this service for anyone looking for reliable and responsive service.

Outstanding Service - Highly Recommended!…read more Penticton Eco Taxi is the best taxi service in the South Okanagan. The drivers are always friendly, professional, and on time. Their vehicles are clean, comfortable, and well maintained, making every ride safe and enjoyable. Whether you need a local ride, an airport transfer, or transportation to nearby communities, they provide reliable service at fair prices. The booking process is easy, and the customer service is excellent. I highly recommend Penticton Eco Taxi to anyone looking for dependable, courteous, and professional transportation. Five stars all the way!

One star is way too generous, but Yelp compels it if I insist on posting…read more My daughter and I were picked up by cab 104 driven by driver 0097. This guy was unbelievable. First he brokers a deal with an innocent third party woman whose hotel is nowhere near the motel my daughter and I are staying at. While I'm grateful for the immediate cab, this guy is ensuring the trip is worth his while. The driver agrees to $20 cash - he emphasises the word CASH - I agree on the condition that I get a receipt. He agrees - and then he begins to drive with my left foot still on the ground and my passenger door wide open! I haven't managed to completely get into the cab - most of my body was still outside. My daughter calls his attention to the fact that I'm still outside and he so he stops. No acknowledgement whatsoever. (As I write this, I now see Leanna M's Yelp - I feel you, girlfriend!) Next the driver takes us down the highway, barreling towards Summerland and soon passes the turn-off to Skaha Lake Road and the Flamingo motel. I say 'you need to turn here', loudly. He doesn't stop, or slow down - he doesn't even move into the right hand turning lane, rather continues barreling towards Summerland in the fast lane, as if I've not said anything, so I repeat myself even louder still. I argue that we needed to turn off the highway, I'm pointing and held hostage. He's making eye-contact in his rearview mirror; I'm seated right behind him. I haven't had a chance to put on my seatbelt. The driver finally reacts and turns off highway 97 at the entrance to Penticton; Westminster Ave, and now he has to backtrack south to Main st and all the way west along Main back to Skaha Lake Road. We've basically doubled-back. I'm in the backseat watching the guy's meter. His $20.00 quote would have sufficed to our motel, but now we arrive at my motel and the meter reads $32.00 He's a huge, non-English speaking brown guy with a high level of entitlement, zero accountability and he's not leaving. My daughter paid the $12 over-my-dead-body so we could get our gear and end this sad saga. I called this ecotaxi company and didn't spare anyone's feelings. Righteously, they made him return the $12 he didn't earn honestly. He can keep the bad attitude and greed that he tried to share. Dealing with this cost me some presence and distraction - And, yes, It was my choice to pursue this injustice: I just couldn't let this guy get away with it. As an aside, the innocent third-party woman needed to be deposited to LakeSide Resort - I dare say she was closer to where the driver finally turned off the highway. I wonder what he charged her for the ride?

Called Check mate cab yesterday for pickup at 9:45 am today. Unfortunately due to my flight delay…read moreand I got a text early at 7ish am in the morning, I managed to notified Checkmate cab right away. The dispatch lady was very friendly and had no issue changing the time. Probably she was able to look up my profile through my caller ID. I changed the time for 11 am pickup. The taxi driver showed up at 11:05 am so not bad. The taxi driver was very friendly. He had no issue finding the address I provided him because he used a GPS. Everything went well. Got to the airport on time. Note that you are better off calling Check mate cab than any other cab company in Kelowna. They have a lot more fleet and they will show up. I liked the fact that I could book in advance. I later found out that they have an app system that you can use to reserve the cab. If you are into wine tour. They also do wine tours. Not sure how that works and the details. But I only found out through waiting on hold yesterday for the dispatch lady to pick up.

Better off using Uber. Cheaper and faster service. If you want to be a driver, drive for Uber or…read moreCurrent Taxi. You will make way more money and you won't have to deal with the owners who treat their drivers like a crap.

Quite possibly the worst customer service of any cab company i have ever used in 44 years on this…read moreplanet. Penticton is a small city and a 45 minute + wait is beyond ridiculous. Having a rude dispatch lady who doesn't do jack shit also doesn't help either. They also lied saying I wasn't there and so the cab left. Using eco taxi from now on, I wouldn't recommend this cab company to anyone else going forward.

My husband is handicapped and the cabbie stopped 15 feet away and made him walk to the car. Then…read morethe seatbelt in the back seat didn't 'work and the driver never even offer to check it so I had to travel with no seltbelt on.

After being put on hold for 10 minutes, I was disconnected. I wasn't willing to call back again…read moreand went to another company.

I've been using Kelowna cabs for 3 years now and don't have a bad thing to say about any of the…read moredrivers. Always fast and friendly service just good all around people I'll always use this cab company