We booked a 12 person bus for a wine tour and it was fabulous! Our driver Rod, was knowledgable,…read morefriendly, and so helpful organizing our day... we had a great time and highly recommend this company! We will do this again next visit!!

We had a group of 11 women doing wine tour. Our driver Roderick was over the top great!!! He looked…read moreafter all our purchases and made sure each bottle was marked with our initials and loaded our purchases on the bus. He also went into each winery ahead of us to ensure they were ready for our group. All we needed to do was enjoy the wine and beautiful views. I highly recommend this company and especially our driver. Will be using them next time.

We used Banks for our very first all inclusive and were very happy with the service and experience…read more About a month after booking, our agent found a discount for our trip and saved us several hundred dollars. The service was really friendly and helpful, smooth and seamless. Banks will be our agent from here on.

I recently needed a rental car while mine was being repaired. The most amazing Budget Manager,…read moreKerri-Anne Sexton, set up my rental and delivered a truly amazing experience. She knows what customer care is about!!! If you need a rental you can count on Kerri-Anne to provide an efficient , professional and caring service!!!

WOW. I am absolutely FLOORED by the customer service here. How can someone get so enthusiastic…read moreabout a car rental place? Well, rent from THIS Budget location and you'll see. Mike M is the manager and does an amazing job. Kacie is my savior and deserves some type of Budget award. My step-mom had reserved two cars at this location and one at the Kelowna location. They got stranded in Alberta and were unable to pick the cars up on the designated day. I emailed the manager, Mike, and he responded immediately saying he'd hold the cars for us. Of course, he did and we picked up the SUVs from Kacie the day after originally reserved. They even let us leave the vehicles in the lot while we went to the Penticton Farmer's market, 2 blocks away. Days later we had to go to Alberta to drive my dad to pick up his stranded RV. Kacie was able to switch out our vehicle for a larger one with no problem. Even after our mess up and not getting to the downtown location before they closed, they met us at the airport location and made it happen. What really impressed me was the way that Kacie was able to clear up the mess that the guy at the Kelowna location had made of our rental. We told him about the crazy situation of me renting all the vehicles in the place of my step mom, who would we driving each of the three vehicles, and when they would be returned. The incompetent guy at Kelowna had me paying for a supplemental insurance that did _nothing_ for me. Kacie told me that the supplement was only for people using a credit card with car insurance on it, which I told the guy in Kelowna. She was very sweet but she was clearly frustrated that the guy in Kelowna had me paying for something that had no worth to me. She fixed our contracts and back dated them. She was patient, helpful, and all around the best car rental person I have ever dealt with. I guess it could be a small town thing, but whatever it is, I'm impressed. I will always rent from them when in the Okanagan, which is often.

My boyfriend and I stayed here for a weekend holiday. We came up from Washington and stayed in the…read more"Hideaway" room. It was great! Great location, right across from the water, great food nearby, an easy 2 minutes walk. The hostess is so friendly, and a cozy room!.....Then, on our second night there (a Saturday) our car died. Of course NOTHING was open, and I had to get back to to work Sunday. The wonderful hostess called the owners son Cole, who works on cars. He offered to take my car and try to fix it for me! Sure enough, around midnight, we get a knock on the door, and there he is with a smile and my car key! I cannot tell you how helpful, and kind they all were! Just today they called to make sure we made it safely home! We will definitely be back, and recommending them to everyone who wants a lovely place to stay in Penticton!

Room was clean and comfortable but the breakfast part of the B&B was horrible. Cold boiled eggs,…read moredry toast, fruit salad. KRaft singles cheese slices. I've had "continental" breakfasts at a $50 a night motel.

Paul and Andrea are awesome . They provide such a wonderful experience. From the time we contacted…read morethem they walked us through making our reservation so that when we arrived at our campsite it way more than what we expected. The trailer was beautiful clean and fully stocked with everything that we needed. They even surprised us with wine on the table and a hand written note. Their attention to detail was most welcome as the had everything setup for us including the firepit,kayak and canal floats. During stay they even dropped in to check on us and recommended activities in the area. We highly recommend Paul and Andrea if you truly want a glamping vacation with no stress and bells and whistles. Going to book again with additional family members and rent 2 trailers

I called Paul @ RV Here Yet BC in May 2020 to reserve an RV for Aug 2020. I gave him all the…read moredetails such as dates, the campground we were to be staying at along with the site number, our names, and I emailed him the requested amount to hold the unit. In July I contacted him to ask a few questions and he told me he didn't have me booked. He had double booked his unit. After a lot of going back and forth, repeating my name, campground, and dates numerous times he finally got things sorted out. The day we are travelling to the campground he phones asking what site number we are in. Normally this wouldn't bother me but because I spent an hour on the phone with him a couple of weeks prior when he didn't have us booked and I had to relay our information to him over and over again I was a bit irritated. Get your shit together Paul! Maybe write things down or something. Finally we get to the campground and Paul is there just finishing setting up the unit. It was an older trailer but looked like it would suit our needs for our 7 day stay. The step to get into the RV was broken. There was supposed to be 2 steps but I guess the bottom one broke because there was only 1. It was a big step to get in an out of the unit. Thankfully my elderly mother in law didn't hurt herself. Paul had stated the trailer had 3 bunks. In actuality it only had 2. The 3rd was a piece of foam placed on the floor under the 2 bunks in what is meant for storage space. The queen bed was not a proper mattress. It was an older piece of foam with a thin foam mattress topper on top. When you lay on it both sides go up and push you into the centre of the bed. My husband and I are still experiencing excruciating back pain from this bed. The pilot light in the RV kept going out making it difficult for our family of 5 to shower and do dishes. All the dishes provided in the unit are plastic dollar store crap so you are unable to use the microwave. Once we got home and got settled I reached out to Paul explaining that the queen bed had caused my husband and I excruciating back pain. I also expressed that I felt the unit wasn't up to par and requested compensation from him. After he told me that he had replaced the queen foam 18 months ago and no one else has ever complained he denied my request for compensation. We will never rent from Paul again.

Nice motel Owners are very friendly, and welcoming. Close…read moreto everything within 5 min. They keep it clean,if you need anything just ask. Pool is big and they keep it very clean,and cover it at night. There prices are very reasonable. I highly recommend this motel!

Good &/But Terrible This might be one if not the worst…read morehotels I've been at. (Butt...) First the Bad: -The worst mattress I have slept on in years...it gave me a crooked back half way my spine...2 days after still -The shower tap is millimetric, it would jump from scalding to freezing -the toilet leaked underneath when it was used -you have to wash the dishes or they'll charge you $10. So I could be using wiped with the towel dishes -we moved the dining table and a leg just came off -I poke my finger with a nail sticking out from the couch's armrest ---more to tell but I stop here -----//----- NOW THE GOOD-----//---- as a preamble: I'm the guy that has sometimes tipped 30% in a restaurant (can't afford more) because of all the obvious reasons. and tipped the (usually) girl that cleans my hotel room when I stay more than a night -after my first night and in my back pain increased during the day I called to ask for another mattress. when I came back that night i slept great...I think they found the best mattress in the place (really)... -here is the big one (to me) in the second night we notice the water leaking from the toilet, 11pm we called the admin and a very formal young lady that I have seen before, super polite, well dressed came in the middle of the night look into the problem...I would say almost like a pro would do it :)...well it gave me the impression she was about to roll her sleeves and start fixing the problem right at that moment...well thanks heavens the issue was not as huge and I could go to sleep...but in all that 'organized' chaos what I believe keeps the place afloat is this lady... she did make up for some of the downfalls...she is one of the 10 most hardworking people I have had the pleasure to observe in a short moment that leaves you with an impression the owner should fix that place...as a guest I think is a 'good painting job' in a crumbling building if this was a talent show I would give the young lady 3 thumbs up...promote her to a promising hotel with room to grow and opportunities...

I had an enjoyable stay at the Valley Star Motel. While it's an older place, the updated room was…read moresuperbly clean and had a simple, uncluttered style that I appreciated. Provisions were kept minimal but useful: a desk, just the essential toiletries, a coffee maker, microwave, and fridge. It felt like a compact kitchen setup, minus the dishes. The owner who welcomed me was both kind and helpful. I'd happily return here.

The reviews on Google are real. You're getting a good deal for its price because of its…read morecleanliness. On the picture, the sheets are a bit wrinkled because we already sat on it. But when we came inside, it was neat. It also smells fresh. There are neither bed bugs nor the smell of the cigarettes. Good job to the caretakers of the property. The manager is friendly and accommodating too. The piggy pillow is mine tho.

Had Eggs Benedict there. Pretty much a la carte; includes two eggs on English muffins, and "hash…read morebrowns", which were pretty much cubed McCains. Ordered a side of sausages, which were very pedestrian. Expected breakfast to at least include a piece of toast, which it didn't. The eggs were cooked perfectly for me, and the hollandaise was typical, probably packaged mix, but still ok. What I DID NOT expect was a $25.00 bill, and $3.55 for a cup of coffee!!!???? In the end, with tip, a $30.00 breakfast. I chose there because I wanted to support an independent restaurant in my town, instead of just going across the street to Denny's. Should have gone to Denny's.

Not bad... Our experience here was very average. We met family here for breakfast on a weekday. The…read morewaitress wasn't overly friendly but she took care of us and was fine. My husband ordered and the Okanagan scramble and enjoyed it. My waffle with strawberries and whipped cream was good. The side of bacon I got was too soft and not crispy at all. I would definitely get the waffle again but I would skip the bacon next time. The one thing that really bothered me was the flies. Flies had gotten into the restaurant and were buzzing around. It's small town Canada and yes, flies are active in the summer but they need to work on some method of getting rid of them. Overall, I would go back but I would hope for less flies. I would get the waffles again.