Monday June 23rd Current taxi stopped answering their phone. This is the main number and the VIP…read morenumber. I booked a cab from the airport on Sunday, perfect, then again on Monday morning. But from 11:00am and for 12 hours their phones did not work, just answered put on hold and played music. (I think they are closed on Monday's) we could not get a ride from the hospital to the hotel on Monday and then hotel to airport on Tuesday. pretty bad service. alway have a backup plan

I used to be a fan of Current Taxi and used them often as I travel a lot and go to the airport 2-3…read moretimes a month. Customer service was good, and although they're more expensive than Uber, I continued using them. But recently I had two negative experiences with them at which point I believe I'll be using someone else. 1. Trying to arrange for a pickup for an airport run at 5 AM - it gets booked but then canceled. So, I had to find alternatives. 2. I was doing my expense report and noticed last few receipts were higher than usual. I've opened the receipts (usually I just pay through visa on file through the app) and was surprised to see they charged me tips by default with no input from me. Super slimey and sneaky. I didn't authorize tips, I didn't agree to them - they just changed them. Hope few extra dollars in tips were worth losing a loyal corporate customer.

Called Check mate cab yesterday for pickup at 9:45 am today. Unfortunately due to my flight delay…read moreand I got a text early at 7ish am in the morning, I managed to notified Checkmate cab right away. The dispatch lady was very friendly and had no issue changing the time. Probably she was able to look up my profile through my caller ID. I changed the time for 11 am pickup. The taxi driver showed up at 11:05 am so not bad. The taxi driver was very friendly. He had no issue finding the address I provided him because he used a GPS. Everything went well. Got to the airport on time. Note that you are better off calling Check mate cab than any other cab company in Kelowna. They have a lot more fleet and they will show up. I liked the fact that I could book in advance. I later found out that they have an app system that you can use to reserve the cab. If you are into wine tour. They also do wine tours. Not sure how that works and the details. But I only found out through waiting on hold yesterday for the dispatch lady to pick up.

Better off using Uber. Cheaper and faster service. If you want to be a driver, drive for Uber or…read moreCurrent Taxi. You will make way more money and you won't have to deal with the owners who treat their drivers like a crap.

I've been using Kelowna cabs for 3 years now and don't have a bad thing to say about any of the…read moredrivers. Always fast and friendly service just good all around people I'll always use this cab company

Absolutely terrible experience! I called them for a taxi when I was downtown by the Cactus Club…read moreand they said there would be 10 to 15 minutes and after half an hour I called them again and they said they would be there shortly. Twenty minutes later I called again and they said that my driver had picked up somebody else instead. I asked why they would do that and they said the drivers do that sometimes. I asked what about me when I had booked one, and had no answer for me he just chuckled. So then I called another Taxi company who was there in 5 minutes. I would never use Kelowna Cabs again they certainly don't care about the customers and the customer service is pathetic.

The owner of this company picked up a relative of mine to bring her to my wedding venue. Her…read moresignificant other paid for the whole trip when she was picked up so she did not take her wallet. Once he dropped her off at the venue he then told the rest of my family she had not paid and didn't have her wallet, so my family paid him again. He charged us twice. He knew exactly what he was doing and took advantage of a vulnerable individual for a long taxi ride. 100% would not recommend this distrustful con artist owner or company.

From the owner: Under New Managementread more

Outstanding Service - Highly Recommended!…read more Penticton Eco Taxi is the best taxi service in the South Okanagan. The drivers are always friendly, professional, and on time. Their vehicles are clean, comfortable, and well maintained, making every ride safe and enjoyable. Whether you need a local ride, an airport transfer, or transportation to nearby communities, they provide reliable service at fair prices. The booking process is easy, and the customer service is excellent. I highly recommend Penticton Eco Taxi to anyone looking for dependable, courteous, and professional transportation. Five stars all the way!

One star is way too generous, but Yelp compels it if I insist on posting…read more My daughter and I were picked up by cab 104 driven by driver 0097. This guy was unbelievable. First he brokers a deal with an innocent third party woman whose hotel is nowhere near the motel my daughter and I are staying at. While I'm grateful for the immediate cab, this guy is ensuring the trip is worth his while. The driver agrees to $20 cash - he emphasises the word CASH - I agree on the condition that I get a receipt. He agrees - and then he begins to drive with my left foot still on the ground and my passenger door wide open! I haven't managed to completely get into the cab - most of my body was still outside. My daughter calls his attention to the fact that I'm still outside and he so he stops. No acknowledgement whatsoever. (As I write this, I now see Leanna M's Yelp - I feel you, girlfriend!) Next the driver takes us down the highway, barreling towards Summerland and soon passes the turn-off to Skaha Lake Road and the Flamingo motel. I say 'you need to turn here', loudly. He doesn't stop, or slow down - he doesn't even move into the right hand turning lane, rather continues barreling towards Summerland in the fast lane, as if I've not said anything, so I repeat myself even louder still. I argue that we needed to turn off the highway, I'm pointing and held hostage. He's making eye-contact in his rearview mirror; I'm seated right behind him. I haven't had a chance to put on my seatbelt. The driver finally reacts and turns off highway 97 at the entrance to Penticton; Westminster Ave, and now he has to backtrack south to Main st and all the way west along Main back to Skaha Lake Road. We've basically doubled-back. I'm in the backseat watching the guy's meter. His $20.00 quote would have sufficed to our motel, but now we arrive at my motel and the meter reads $32.00 He's a huge, non-English speaking brown guy with a high level of entitlement, zero accountability and he's not leaving. My daughter paid the $12 over-my-dead-body so we could get our gear and end this sad saga. I called this ecotaxi company and didn't spare anyone's feelings. Righteously, they made him return the $12 he didn't earn honestly. He can keep the bad attitude and greed that he tried to share. Dealing with this cost me some presence and distraction - And, yes, It was my choice to pursue this injustice: I just couldn't let this guy get away with it. As an aside, the innocent third-party woman needed to be deposited to LakeSide Resort - I dare say she was closer to where the driver finally turned off the highway. I wonder what he charged her for the ride?

Quite possibly the worst customer service of any cab company i have ever used in 44 years on this…read moreplanet. Penticton is a small city and a 45 minute + wait is beyond ridiculous. Having a rude dispatch lady who doesn't do jack shit also doesn't help either. They also lied saying I wasn't there and so the cab left. Using eco taxi from now on, I wouldn't recommend this cab company to anyone else going forward.

My husband is handicapped and the cabbie stopped 15 feet away and made him walk to the car. Then…read morethe seatbelt in the back seat didn't 'work and the driver never even offer to check it so I had to travel with no seltbelt on.

No other option for taxis in Vernon so, kind of have to recommend. But if you can walk, you'll be…read morebetter off. Taxis are filthy with multiple urine/vomit stains on the seats. Would it kill them to spring for a seat covers and wash that could be removed and washed?