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    Summers Plumbing Heating & Cooling

    2.6 (19 reviews)
    Open Open 24 hours

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    Response time

    30 minutes

    Response rate

    100%

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    21 days ago

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    2 months ago

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    4 months ago

    Customer service sucks. Too busy to return phone call for a possible appt! Stay away.

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    Korrect - The 25 ft "snakes" I used which FAILED to reach the clog.

    Korrect

    (28 reviews)

    Quick response with a very friendly and knowledgeable plumber. Great workmanship with no pressure…read moreon trying to upsell me.

    I would not hire Korrect for anything again…read more My wife passed away almost five years ago. She was only 26 years old. Recently, the air-conditioning system we had installed approximately five years ago stopped cooling. The system still blows air, but the air is no longer cold. My understanding is that the unit is covered by a ten-year warranty, so I contacted Korrect with a very straightforward question: "The AC we had installed 5 years ago is not cooling but still blowing air -- just not cold. It seems that it is still under warranty for another 5. Can you please advise?" I received no response. After repeatedly pressing them simply to answer me, I finally received a response -- but instead of addressing the warranty issue in any normal or professional way, they sent me an AUDIO RECORDING of my deceased wife from years ago. Apparently, before her death, she had been involved in a billing dispute with Korrect concerning work that she believed had not actually been performed. In the recording they sent me, she was explaining that she did not believe she should have to pay for a service until the service had actually been provided. I was not involved in that dispute. I do not know all of its details. My wife died before whatever disagreement existed between them was ever resolved. What I do know is that I contacted Korrect years later about an air-conditioning system that is apparently still under warranty. Their response, after initially ignoring me, was to send me a recording of my wife's voice from before she died and then tell me, in substance, that because of this old unresolved dispute with her, they would not honor the warranty. I cannot adequately convey how disturbing that was. Anyone who has unexpectedly lost a spouse at a very young age may understand what it is like to suddenly receive an audio recording of that person's voice years after their death. I did not contact Korrect asking them to dig through their files and send me recordings of my deceased wife. I contacted them because an air conditioner they installed was not working properly and appeared to still be under warranty. There were countless professional and humane ways they could have explained whatever position they believed they had concerning the account. Sending me her voice without warning was not one of them. Whatever billing disagreement Korrect may have had with my wife before she died, I find the idea that an unresolved dispute with a deceased customer somehow permits a company to disregard the warranty on equipment it installed deeply troubling. If they believe there is some legitimate contractual basis for refusing warranty service, they could have simply stated it and provided the relevant documentation. Instead, I had to chase them for an answer, only to have my deceased wife's voice unexpectedly sent back to me as part of their justification. Absolutely sickening. I own several properties and regularly have reason to hire HVAC contractors and other tradespeople. After this experience, Korrect will never receive another dollar of my business, and I certainly would not recommend them to anyone else. And yes, after all of this, the fact that the company is called "Korrect" when they cannot even spell "correct" correctly feels almost too appropriate.

    Merrell Plumbing

    Merrell Plumbing

    (18 reviews)

    The plumber got here the same day I called, introduced himself and fixed several problems I had…read more Very polite and all work was finished professionally. For my next issue, it it's plumbing, I'm going to call these guys again.

    Shady business practices. We called to get pricing, and they explained their hourly rates included…read morelabor and materials. We booked them. Then after the job was done, zero invoices were ever given, just an end price, and the owner called DEMANDING a check be brought to them immediately, and if it weren't, they would continue charging me. (Side note: this is an investment property, and no one lives here). I explained that it was 6:30 in the evening and I was making dinner, and I couldn't stop what I was doing to drive them a check to their office or the property. He told me the technician wouldn't be leaving until they got paid, and I told them I would be calling the police to remove him from the property. They then left. Then the next day, I went to the property, and they didn't even clean up or fix the woodwork they took off. The property was much messier than I ever expected. I thought they would clean up and fix what they took off. Nope, they throw it to the side like it isn't their problem. Also, we had them look at the powder room sink, and they stated they knew exactly what the problem was- they could fix it. They did all this stuff to it, and it's still leaking. I explained I shouldn't have to pay for something they tried to fix but didn't work. Then they had the nerve to ask if I wanted them to come back tomorrow to fix it. We also asked them to install the bathtub, and they didn't even put the walls on. We had the base completely installed and in place. They just needed to do the plumbing and put the walls on- they couldn't even do that!!! Next, the billing. When we called to book, we were told the pricing was hourly, and they don't come out to do estimates. Pricing included labor and materials. Come to find out, pricing was only labor. Different than what we were told. Then after talking with the technician, they seemed very confident that everything could be done that day. Then we got a call later that evening stating they couldn't get it all done, so they would need a few hours the next day- okay, fine. We understand things sometimes don't go as planned. Then the next day, we got a call at 6:00 pm stating they had just finished! What in gods name were they doing all day?! So, my assistant went over there to lock up, and the technician was very nice; his name was Lee. But Lee stated he stopped the clock on us because he felt bad about continuing to charge us the way the owner had told him to do. (Lovely Owner) Then the owner told me on the phone that they weren't leaving until he got paid. I get that times are tough, but maybe make your expectations known ahead of time if you plan to demand payment be rendered immediately and aggressively. Next, if you choose to use this "business" for any projects, I highly recommend you stay there to babysit, guaranteeing that all work is done properly. Lastly, use this company with caution. I would seriously consider these reviews before even calling Merrell Plumbing. This was a great lesson for me, and I would hate for anyone to make the same mistake I did.

    Summers Plumbing Heating & Cooling - hvac - Updated September 2026

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