I have been using this bank as a second bank for several years. They closed my account without my…read morepermission and sent everything back to my main bank. I am livid!!

The folks at Associated Bank in Waunakee wrote the manual on customer service. I've been around a…read morelong time and have opened and closed accounts in lotsa towns (and states). Most banks do a great job of providing services; however, these guys are the very best. Sure, I can do most of my banking online, but then I wouldn't get that small town service with all of the personal touches that make gong to the bank a treat.

I was a customer of Capitol Bank for 23 years. I always felt like there was a yoke around my neck…read more I received no help during covid from this bank, although I was able to get two low interest SBA loans for my S corp and my LLC, as well as grants from Dane Buy Local. They continuously set the loan renewal for short periods, charging exorbitant renewal fees. It was especially difficult during the economic downturn of 2008. They even tried to foreclose on me, even though I had never missed a payment. I went with Capitol Bank because Todd Geltemeyer, who I met through an economic redevelopment coprporation, had transferred to Capitol Bank. He eventually left, but I was roped into the loan, with little option to transfer to another bank. I have finally been able to switch to One Community Bank and have received excellent service there. I wasn't even able to access my account online with Capitol Bank, whereas, with One Community, my payments are automatically deducted and I can check my payments easily online. I would recommend going with One Community Bank for all your business needs.

The service here is always great. They treat you like a person and not just a number. They're…read morealways willing to help you work something out if their banking products aren't working for you. I highly recommend them for basic banking and mortgages. They have a great "community" touch to all their transactions. I feel better here than at a big bank. Most employees have been there 10+ years which makes developing relationships there a long-lasting experience.

Customer Service in bank and online is always supportive…read more It would be welcome to add an additional verification number check for their online banking - and to open a bank in Sun Prairie!

Ive been a member since 2016. I've never worked with an institution before that truly cares for my…read morefuture. The entire staff is warm and friendly! Recently Laura helped me with a new loan . She listened and understood my personal needs . Thank you to the entire team! Feels like family and looking forward to the future ! If you're not a member and looking for a loan apply with MCU . I promise they will try everything to help you no matter the circumstances!

Duke J. on Birdeye…read more a week ago Stay away from park bank. The bank wired $19,500.00 out of my account with out asking me if I made the funds available in the account to be wired to a scammer. After the transaction. I saw that I loose $19,500.00 out of my account. I ordered the transaction but I made no funds available for the transaction. And I was not asked by the banker prior to wiring $19,500.00 out of my checking account if I made the funds available in checking account to be wired to a scammer. After talking to the bank about my $19,500.00 the banker Defence was I ordered it. Yes I ordered it , but I made no funds available for the ordered and I was not asked by the banker prior to wiring if I made funds available for the transaction. Therefore, stay away from Park Bank!. read less Duke J.'s profile image Duke J. on Birdeye 2 weeks ago. That October 2022 I when on google to find help on my printer. I talked to a guy who help me with my printer this guy had an accent from Indian he offered me a software protection on my Lap top computer for $199.00, he told me to let my computer on so he can install that software protection on my Laptop. I did let my laptop on for him to install that software protection. I did pay him $199.00 on my associated debit card. few days later he called me and told me that he no longer have that software available he when into my Park Bank account during the installation, he saw $23,00.00 in Bank account he called me told me that he no longer have that software protection available for me. He is going to refund my $199.00 that I paid him. He told me toke me to my Park Bank account on the computer and told me to enter the account of $200.00 for a refund I entered the amount of $200.00 he has a program that he used came down to move $20,000.0 from my Park Bank saving account to check account. He told me that he sent money to my park Bank account that was over refunded . I should go to park Bank and wire him $19,500.00 and keep $500.00 for myself for my refund. I when to park Bank I told the Bank to send him his over payment of $19,500.00 back to him. I make no fund transfer from my saving to checking. Park Bank employee that processed the transaction never asked me before wiring the $19,500.00 out of my account if I made $19, 500.00 available in my checking account to be wired. She wired $19,500.00 out of account with out asking me if I made that amount available to be wired. The next day I find out that I lost $19,500.00 out of my account I talked to her about it she said she will reverse it, never been verse since October 12, 2022. We are now in court for my money. Still way from Park Bank!!!!. read less

I opened a business and a personal act. at Park Bank on Park Street, Madison, in 1972, That was…read morethe only branch back then...a little neighborhood bank. Forty-seven years later I still bank there with free checking for my businesses, personal and charity accounts, other than $10 per year per account as a security fee. Over the years they have gotten larger and I bank at the Fitchburg branch now. The faces change, generally moving up, and some out over the years become presidents of other local banks, but the personnel remain friendly and intelligent. Paula knows me by name when I make a deposit and Claudia handles my wire transfers quickly. Rick and i rarely have a conversation that lasts less than twenty minutes when we run into each other in the lobby. So good sized cooperation now, but still efficient, friendly and free popcorn on Fridays.

Great rates and efficient, speedy, friendly workers. Tami was great to work w on our car loan.read more

Since the purchase by State Bank of Cross Plains the service has improved and the knowledge base…read moreand expanded but the rates are still not the best you'll find

Unprofessional, constantly tried to come up with new ways to up our car insurance. Tried to state…read more"safety features" that were not even on that vehicle. Tried to hold it against us for using our free tow that we paid extra for. Just a very unprofessional company. I would look else where for insurance.

I've always purchased insurance from either progressive or geico. But since I was purchasing a…read morehouse I figured I would look into working with an agent vs just the next person to answer the phone. Damia was very knowledgeable, honest & sincere. She provided me a great rate vs the current insurance company I had at the time. I'm happy to say that I love having an agent that I can call & have any questions answered. Thanks again Damia for everything! Sincerely, Your happy customer