My check was lost in the mail, and Ron helped me efficiently work through the situation with…read moregenerosity and respect. He was able to remove the late penalty, and teach me how to setup Autopay so this type of problem doesn't happen in the future. Great customer service!

The management at Royal Palms HOA is outstanding, and Larry is the person behind the scenes making…read moreit all happen. I had the pleasure of working with Larry during an escrow transaction, and he was incredibly responsive, knowledgeable, and proactive every step of the way. He helped us quickly identify and coordinate the resolution of a maintenance issue, kept everyone informed, and was always willing to answer questions and provide guidance. As a Realtor, I truly appreciate professionals who understand the importance of communication and teamwork. It's reassuring to know my buyer will have someone so knowledgeable and dependable managing the community.

JUST DON'T DO IT! Truly horrific management company for our HOA. Here are some reasons you should…read morerun away as fast as you can. 1) when you try to sell your condo they will charge you almost $2,000 for the escrow documents but then not even provide all of them. Our sale almost fell through because they were unable to provide proper documents and our escrow company had to chase them down. 2) they didn't let us know about important laws and didn't let us know about required inspections for our balconies 3) Mark D. Is one of the only people I have ever gotten into multiple yelling arguments with. He tells lies and honestly created rifts among our community. Nightmare to work with. I can go on and on.

Unbelievable, unbelievable, unbelievable…read more Back in the day, when companies or businesses ripped off clients and customers, there were no consequences. Since there was no social media, businesses relied on advertising or referrals. Nowadays, if a business or company does wrong, it goes viral--especially on Google and Yelp. Wall Street HOA Management doesn't care about reviews, ratings, or even their clients and customers. They handled our HOA for three years and ripped us off completely. They never paid our utilities on time--always past due, always late fees. They failed to pay our master insurance policy and didn't care if it expired. Wall Street also missed our tax filing deadlines but still charged us. I could easily take them to small claims court, but it's not worth my time. To any of their current clients: protect yourself by hiring another company. If you need a trustworthy management company, reach out to me--I'll gladly refer you. Save your time, money, and sanity, and leave this mafia-style management behind.

I called this company and they sent me a quote for my building. I've called and emailed them…read morecountless times to follow up with some questions and have been unable to get ahold of anyone. I took it as a sign that they are not reliable.

Andy recently helped our HOA with our budget as well as building maintenance prioritization. He did…read morea good job with all the details as well as explaining it to all of us. This was helpful because now we are on the right track to having enough funds for all necessary projects.

I had a great experience working with Ivette at HigherGround Management. She is professional,…read moreknowledgeable, and always responds promptly to questions and concerns. She takes the time to listen, follows through on what she says, and genuinely cares about providing excellent service. Thank you, Ivette, for your hard work and dedication. Your professionalism and outstanding customer service truly make a difference. I highly recommend HigherGround Management.

Sheilla Evans is the best manager our community has had. Thank you for doing such a great job.read more

Always friendly and greets you by name. Matt, Leo, & the whole front desk team are always on top…read moreof things and willing to help out with any concerns that I have. Thanks guys!

Geoff Lloyd is our new GM at Market Loft condominiums in DTLA. He has been a fantastic addition to…read morethe team. He brings a level of excellence that we desperately need.. Excited where we are going as a building!! K. Willians 4 year residence

Joy Lui at Three Sixty South Bay is an absolute pleasure to work with. She is incredibly efficient…read moreand consistently timely with her email responses...something that makes a huge difference when coordinating between sellers, buyers,owners, tenants, and vendors. Her communication is clear, professional, and proactive, which helps keep everything running smoothly. It's refreshing to work with a property manager who is so organized, dependable, and responsive. Highly recommend Joy to any HOA or property ownership group looking for strong management support... ...and if her leadership is reading this...give her a raise!

If you've ever owned or managed property in Los Angeles, you know this city is a jungle -- and not…read morethe fun kind with parrots and waterfalls. We're talking ordinances, rent control, inspections, tenant laws that change faster than freeway traffic signals. That's where the Apartment Association of Greater Los Angeles comes in. They've been around since 1917, back when L.A. was still farmland and oil rigs, fighting to give property owners a voice in a city that never stops regulating. Staff here are sharp, professional, and they actually pick up the phone -- which in Los Angeles is practically a miracle. They walk you through the minefield of landlord-tenant laws with a mix of patience and precision. Seminars, forms, legal updates -- it's like having a compass in a city-sized labyrinth. For over a century, AAGLA has been the shield and sword for housing providers. From the days when landlords worried about water hookups, to today where you're drowning in eviction moratoriums and ever-shifting compliance rules, they've been the ones in the trenches. A hundred years of fighting -- and they're still in the ring. They have the signs you need at a great price. If you're an owner or manager in Los Angeles and you're not plugged into AAGLA, you're basically walking barefoot through a minefield. They've got the history, the knowledge, and the backbone to stand up for housing providers in a city that stacks the deck. Not just recommended -- essential.

Misleading, deceptive and dishonest. I was completely mislead by one of there associates. Discussed…read moreall the needs and criteria, was assured it would be acceptable, submitted everything required and paid fees to be rejected for all the reasons that would be acceptable. Making money off people applications and keeping the funds blindly. You should at least refund them.

The staff at Luma is top notch. Ruben, Adrian, Will, Just and the whole the team are always so…read morehelpful and they really look out for residents. Highly recommend!

This building here is absolutely a vulnerable building to reside within. People are able to sneak…read morein and sneak out of the building without security or staff or cameras, detecting, break-ins, or vandalism.. HOA and management will take it upon themselves to file claims through your personal insurance policies to benefit themselves without ever asking permission from you the policyholder to do so. I have trusted them with my personal belongings within their "CAGE" which is considered a secure lock up storage area, where only management and staff has keys to. My belongings have been stolen by staff and management and nobody wants to take liability for it. All designer items and household goods as I was moving out. I have filed a theft and burglary report on their behalf. Staff will also take photos and update outsiders on my whereabouts . And have invaded my privacy. They will also listen at my door not knowing I have a camera.. This building is the most vulnerable unprofessional building you will ever encounter. Discriminative. Management have overlooked squatters coming into the building and squatting within the units times . Staff sexually assaults tenants/residences that come home vulnerable or slightly intoxicated. And have been let go fired in the past and currently for doing so..

All the staff at LUMA and especially Justin, Jordan, Steve, David always ready to help and eager to…read more assist in anything. Thank you for your care and attentiveness and making sure our issues are resolved

I wanted to give a special thank you to Shanae at Acrion Property. She went above and beyond to…read morehelp us out when she didn't have to at all. Because of her going the extra mile for us, we were able to get our valves changed. We absolutely could not have gotten this done without her. We greatly appreciate her efforts!  In addition, Edgar the project manager was great as well. He was professional, communicated throughout and also played an instrumental roll in getting this done. I wanted to give him a big thank you as well, but wanted to also let you guys know that he does great work and is a beneficial asset for you guys to have and to work with.

Well, it's 15 years later and I'm still here, still loving it. The experience has only gotten…read morebetter with restaurants and shops coming in over the years plus a new Metro station. Vespaio two blocks away has excellent Italian food, and Messalina on the corner of 1st & Grand is great. They both have nice patios. The grocery store on the first floor has been renovated and is really spacious and well stocked. Pickleball courts have been added to the tennis courts along with a nice playground for kids. The Olympic-sized pool and jacuzzi remain a big draw and both gyms have been updated with new equipment. Some people say the HOAs are high but they include: ALL utilities including gas, electric, basic cable, water, trash and even super high speed internet; the aforementioned state of the art gyms (two of them) with showers and saunas, the pool and spa, the 24-hour concierge; and locked/gated parking. If you paid for all of those separately it would be a bundle. To me it's a great deal. The building is safe and secure. The other residents are lovely. It's never loud or crazy. Each floor has an up-to-date washer and dryer controlled with a reloadable card with an app you can use to notify you if you don't want to set a timer. The staff are friendly and really efficient. Any time I call for something they are right on it. After 15 years, I honestly can't imagine a better place to live in downtown Los Angeles.

Cleaning and room the exercise with pool and lawn to relax. Great gatherings. And I love my…read morereading club.