READ YOUR CONTRACT AND LOOK ELSEWHERE We recently rented a…read morestorage unit from Baumhart Road Self Storage from September 2023 through February 2024. It was $130 for 10x20 (it had a price increase starting April 2024 to $140) We stuck most of our personal belongings in the unit because we were traveling before we purchased a new home. Our problem arose as we cleaned the unit out and noticed mice droppings and urine pretty much everywhere. As we gathered boxes we also noticed rice (or grain of some sort) everywhere our belongings. See photos attached below. To say we were devasted was an understatement. Our mattress, rugs, bedding, and some clothing needed to be thrown away. We spent 650.00 dollars for our things to be ruined. When I brought this to the owners attention, he said that the contract absolves him of all personal damages within the unit. I had expressed a sentimental rug being ruined and the best he could do was send $100 which has not happened to date. See the photo below. So now, we've spent so much money replacing the items from the unit, were lied too, and basically screwed because we agreed to a contract, even after I had raised concerns about it. My advice look elsewhere and don't let your items be ruined. I also wouldn't be fooled by the positive reviews because they were probably purchased in exchange for discounted units.

A very accessible, tucked away, storage space. 24hr surveillance, Very secure. The customer service…read moreteam goes above and beyond, even working after hours to make it as user-friendly and easy an experience as possible. Being military, I have used storage facilities all over the country, you would be hard-pressed to find a better customer service team.

Mike and Sandy are exceptional and their service is bar none. Mike treated us w care and made us…read morefeel valued. He was most patient and very attentive to our needs. I would definitely recommend this facility. Exceptional customer service & interpersonal skills.

Super easy and amazing staff. Mike was a life saver in this process. Helped us get our stuff in and…read moresort it all out. Super kind person. Highly recommend! Shout out Mike! Facilities are also super clean.

Large driveways & bigger units with high ceilings. Office is clean & neat, manager is very nice.read more

From the owner: At Protector Storage, we are here to make storage stress-free and easy. We've all been there and we…read moreknow that moving can be a very stressful experience, but finding a storage unit shouldn't be. Our online booking system allows you to find a unit nearby and look at available units in Elyria and Lorain. We offer outdoor parking for RVs, boats and trailers. Some reasons you should choose our facility: The facility is fenced in and gated, but as a customer, you always have 24/7 access. We have everything you need for storage: boxes, moving trucks, locks and packing supplies! No need to make multiple trips when you're already busy enough. Do you have tall furniture? You get more space: the units here have vaulted ceilings which are higher than most storage facilities, as high as 14 ft. Does driving that huge moving truck make you a little nervous? Our extra wide driveways make driving that moving truck easy. Plus, you can back it right up to your storage unit.All of our units have drive-up access, because who really wants to unload their car, and then walk five miles to get to their unit? If you like to handle things remotely, you can find a unit online, set up an account and rent it-all without leaving your house. If you like the personal touch, call us anytime (440) 324-7626 and our storage professionals are happy to help answer any self storage questions. Please note that are OFFICE hours are: Monday - Friday: 9am to 3pm Saturday: 9am to 2pm Closed on Wednesday and Saturday

Hired this company to help us partially move while remodeling. Workers did not follow instructions…read moreand owner told us we would have to wait to have access to our belongings that were mistakenly taken to storage. To make matters worse, the movers took the key to our storage unit, which was unlocked, so we are unable to access our clothes for work. Owner told us wed have to wait until Monday morning to get the key ... then they would move back the items the screws up in taking despite written instructions. Ridiculous and poor customer service.

Great moving experience with J and R Movers in Amherst, Ohio. The entire process of scheduling the…read moremove thru the actual move was handled with care, attention to detail, and professionalism. I recommend their services.

It's true you get what you pay for. This was the best price around but not worth it. Had this unit…read morefor over 4 months because I went out of state. When I returned there was water damage from the water leaking under the door. It soaked all the way to the back of a 15 foot unit. A lot of things were ruined. Some what my fault because I didn't get insurance (an extra $70 a month!), owner just brushed it off like it was my problem. My biggest problem with this place is on a Monday the 15th we moved almost everything out but a ruin mirror and moldy couch. Told the owner we would be back by the end of the month to get rid of the items. We left the lock off since nothing of value was left. Went back on a Sunday the 28th. COUCH WAS GONE! Mirror was still there. Called Monday to see what was going on. Owner said she had it removed and was keeping our deposit. Tell me how this made any sense? I paid the first of the month and that unit is mine until the end of the month. Owner told me that she thought we vacated because we didn't have a lock on it. Even though we told her we would clean it out by the end of the month. Extremely unprofessional business.

From the owner: 8 different sizes of storage units. 24 Hour Video Security. Elyria, OH. Regular Hours/24 Hour…read moreService.

This is now Spare Box Storage. Gate is out of order often, so anyone can drive in any time and…read morebreak into units. Pavement cracking everywhere so your car bottoms out while driving to your unit. There is NO ONE ONSITE AT ANY TIME. Everything is done remotely. Rented two 5x5 units and when I consolidated into one, I was told I still had to pay for two because they were next to each other, after they at first approved the consolidation. Now I have to pay for both for March so I don't get locked out and am able to leave this horrible place before April 1. Clearly ripoff artists.

I recommend Stop- N- Stor located in Elyria, Ohio for your storage needs. Clint, the Property…read moreManager exceeds expectations in customer service, security and going above and beyond to meet customer needs. The location and property manger are awesome!

They are liars they just told my girl they were going to cut her lock and inventory her stuff when…read moreshe has spoken with the manager and the manager told her they don't do that u less your 90 days. They are scammers they always say the manager got fired

I rented a storage unit from this place back in 2019 until this spring. Up until about a year and a…read morehalf ago it was a decent place. The original young lady and gentlemen left the company; now the place has totally went downhill. I was robbed of every single valuable I owned last year and I wasn't informed of the robbery until this year. Then the guy who managed at the time who's name was George, said I wouldn't have to pay storage because, of the horrible thing that happened but, the woman who took over for him made me pay nearly $300 dollars just to move out; and after losing expensive antiques that belonged to my parents and other valuables., they refuse to offer me a dime of compensation so I will see these devils in court soon I pray. Please don't ever store your valuables here.

My brother had a unit with this company for a few years when he moved back home and went to get his…read morethings ,welders , tool boxes , settling torches,my Granfathers murcur head ring and wedding rings, snow blower leaf blower any thing worth anything all gone!!!! and they played dumb with him the place is fenced in and you can only get in with a code and camaras everywhere but couldn't do anything about it

From the owner: Specializing in: - Automobile Storage…read more- Boat Storage - Recreational Vehicles & Campers-Storage - Self Storage - Boxes-Corrugated & Fiber - Truck Rental - Storage Household & Commercial - Trailers-Camping & Travel-Storage