Lisa has been a phenomenal help to our family! Our child looks forward to every session with her…read moreand often asks if we can call her or just go to her house. She is professional, friendly, provides amazing therapy, and is also a great teacher to the parents to continue helping with the progress she starts in a child. We are so grateful to have found her! She works miracles!

We have loved everything about Aspen Speech Therapy. Alex has been absolutely wonderful with our…read moregrandaughter who looks forward to coming everytime. She has made remarkable progress and Alex makes her experience fun every time! She gives Alex 10 stars!

My grandson sees Kate And Mari. He loves to go to therapy. Both therapists are great with him and…read moremake learning fun. They are good at explaining what they are trying to achieve and what we can do to help accomplish it. Very polite and professional!

We've gone to the youth clinic for seven years now. Their providers are mostly wonderful and…read moreknowledgeable for the most part. The customer service, however has gone downhill. They no longer have a phone nurse triage line. If you want to be seen for a sick visit, you will not be able to get an appointment, so you need to go wait with the rest of Fort Collins for two hours at the urgent care. Their staff seems to be in pure survival and self protective mode ever since Covid, and seem to have forgotten polite customer service skills. We will keep going because we are still appreciative of the medical care that our children receive when they are able to be seen, but it's basically impossible to be seen if they are sick unless you wait at the urgent care, and be sure to set up an appointment for anything else several weeks to months in advance or you also won't get an appointment there. They switched up their online system and are no longer sending text reminders. If you show up to an appointment at the wrong location, even if you are early and could make it to the other location, they will cancel your appointment and you will have to wait several weeks to be able to get a new one unless you personally reach out to the provider and talk them into sneaking you in for an urgent matter Hopefully their management can get a hold of all their peripheral and customer service issues, because they have several unhappy customers. I looked on the website to try to find a management contact information so I can address my concerns directly, but I couldn't find anyone to email and unfortunately couldn't wait on the waiting time that I had to talk to somebody. So I'm posting a review here instead. Good overall on the medical care, but below average on the accessibility and customer service to get medical care. Hopefully they can get some good management in to troubleshoot all their issues so we can get back to what the Youth Clinic used to be!

I have taken my kids to all of the clinic locations. I have enjoyed connecting with so many of…read moretheir providers. It was also a nice surprise when I had my second kiddo at PVH that the doctor that came to check in with my new baby was a familiar Dr from this clinic. I love that they have an urgent care so the records stay easily connected.