Excellent experience. They take care of our dog and cat and receive competent and compassionate…read morecare. they work hard at seeing our animals in a timely matter and we have complete trust in their care. Very important when you have animals that can't speak for themselves. would hands down recommend.

Dr Patrick took amazing care of Charlie! He explained in detail everything & answered all of my…read morequestions. I highly recommend Yakima Valley Veterinary Clinic & Dr Patrick.

I went in for my dogs last day of life. The doctor was so kind and respectful of the whole process…read more He did an amazing job and I would go again. The front desk was a bit slow to assist us and too smiley for my taste when I was distressed, and they knew it.

We checked in at 2:00 they close at 5:30. The receptionist mentioned the wait time would be longer…read more@ 5:18 they told myself and 2 other people that also had been waiting since 2 that we wouldn't be seen The right thing to do is let the customer know right off the start that they might sit there 3 hours and not get seen. 15 min to close we get told 'oh sorry come back tomorrow. we can't make an appointment it's first come first serve" yet that's not true either a man with a big dog checked in hours after us and was seen and left by 5:20. Horrible service . You had a senior waiting longer and also sent her away . Maybe stop asking for new patients when you can't take care of the ones you already have.

The definition of poor customer service!…read more I can't believe the attitude I got on the phone from one of the receptionists here. I guess they have another one that is actually kind and polite but the lady I got on the phone refused to be helpful when all i needed was my dog's file forwarded to me. And evidently they don't have email there, a scanner, or even a fax machine that works !

Dr. Beaunaux (Michelle), at Mapleway is amazing. We had a hound dog split his ear down the middle,…read moreand thought that it would forever be mutilated and split. Took him in and she patched him right up, you can't even tell. The hair grew back, no scarring or anything. She's always kind and attentive to our pets, and you can tell she definitely cares about the animals.

My cat needs emergency care now he has a hole in his outside ear I think he got in a cat fight and…read moreit smells pus coming out

Extremely, and I mean extremely over priced. Long wait times even with no one else in the lobby…read more Nothing about the way this place operates makes sense. They would get way more customers if they charged fairly but I'm convinced this place actually doesn't want customers.

We were looking for a Chihuahua mix somewhat nearby where we didn't have to get the dog shipped. We…read morehad a heck of a time and then all of a sudden we found our little angel on PetLoverz website listed by the Yakima Valley pet rescue. We fill out an application and heard back right away, and their communication was excellent throughout the whole process. Any questions we had were answered promptly and they were very accommodating because we could not pick up our little angel right away. they definitely care about their mission and making sure that any pets find new homes and are very particular about the homes that the pets are placed in. We would highly recommend this dedicated group when looking for a pet to rescue and bring home!

Good Job taking care of lost pets. They give out free pet food and vaccinations. I highly recommend…read morevolunteering or checking it out.

Our two little dogs were in great shape when we picked them up after two weeks. I will definitely…read morebe using them when we go on vacation again.

We needed to find a kennel for our English bulldog while we were staying out of town, near Yakima,…read moreWA. We did a little bit of calling and research and chose Cottonwood Kennels because their customer service was just wonderful! The owners and staff were so accomodating, reassuring, and helpful. We needed to leave well before pick up time and they went above and beyond to work with our schedule. Our pup even got a bath before pickup!! The kennels were temp controlled and the yards were clean and maintained. "Max" seemed to be a happy camper both while being dropped off and picked up. Thanks so much to Cottonwood Kennels for helping make our trip just that much easier!

I just had my dog in for grooming - they did a good job with the grooming and followed the…read moreinstructions I gave. These are very nice folks who care about your furbabies and treats them well. However, the administrative side of the business needs attention. I had scheduled an appointment via FB Messenger on July 21st for an appointment on August 15th (I took time off work for this appointment). When I arrived for my appointment it had not been written down and my only option was to take another day off work and run back over from West Valley to North Selah. When I arrived the next day for my appointment and showed them the message string for my first appointment, it was acknowlegded that it was her message with me, but no appology nor offer to discount my first grooming experience with them for all the inconvenience. My second issue is that it was never communicated that they did not take cards - only cash or checks. I do not wish to discourage you from using their service, just be aware that you, the client, are going to have to take all the responsibility for communication and making sure your appointment is written down in their appointment book. I have chosen to find myself another groomer much closer to home.

Hey everyone- I am new to LaPorte and found this Gem! I have an 8 month old Golden Doodle- the…read moreowner was amazing- explained a great deal regarding Golden Doodles and maintaining. I am grateful and will continue to take my boys here. Not to mention the great cut and tender loving care!

Good vet - very nice man. Costs a bit more then other vets because he COMES TO YOU, in a motorhome…read moreand takes care of your pet at home and you never have to drive anywhere great for older people, limited mobilty, multiple pets at the same visit. Perfect if your pet doesn't like rides.