Called and booked my 5 day free touch up with Kit, scheduled for 7:45 pm ....15 min before closing…read moreand was told they had enough time to do my Brazilian touch up that I just got done 4 days ago. today was the last day of my 5 day free touch up period. I arrived at 7:53 and the girl said Oh im sorry we had to cancel you because you were 9 minutes late ...and I showed her my phone that said 8 minutes and she said "oh...its actually 8 minutes...if you are 8 or more minutes late we cancel you. I was stuck in traffic and rushed there because of an unexpected delay. I just feel this was really crappy of them & I am a regular who buys wax packages ...so I feel like they need to honor my touch up tomorrow. Its really ridiculous...because it would have taken them less then 10 min to do the service & I would have left a generous tip. But now I am less inclined to even do business here any more.

Do not recommend. The spa itself is fine however the girls upfront push products and wax passes…read morevery hard. NOT a relaxing environment. I purchased the wax pass but instantly regretted it. Tried to get my wax pass cancelled (which I am entitled to per their website) it took multiple phone calls to try and reach a manager because apparently the front desk lady did not know how to do it and when I actually got ahold of the supposed manager she "assured" me I would not be charged. Well that was a lie. Shady practice that only cares about money. Do not recommend.

I recently started getting waxed before starting a large tattoo project (back piece going shoulders…read moreto thigh). After visiting a chain waxing studio that felt like a medical clinic with a front desk staff aggressively attempting to up me I hit the internet for a better experience and found Body by Ally. The studio is clean while still providing a comfortable and cozy environment. Ally was really easy to talk to and made me feel like a client instead of a customer.

From the owner: Bodybyally.glossgenius.com Body by Ally is a suit located…read morewithin GlamStudioByMalrie It's a small woman owned business with goals to use high-quality eco friendly products and the latest techniques to ensure that each client leaves feeling confident and beautiful. Committed to providing a personalized experience for every individual who walks through the doors, tailoring services to meet their unique needs and preferences. Believing that self-care is essential to a happy and healthy lifestyle. Mastering Brazilian Waxing, Including Sugaring, Brow Threading and European Facials.

Really nice salon with really lovely hair stylists in a cool location. I felt very welcomed and…read morecared for while I was there and would absolutely recommend them. I got exactly the haircut I wanted and felt great after. The only kind of funny thing is the mirrors at each chair, they're not like a regular set up. Big tall mirrors are sort of angled against the wall so you will be seeing yourself at a strange angle. I'm sure it's for the design of the space rather than utility but had to share only because I was sincerely looking up my own nose most of the time while having my hair worked on. Make sure to go to the urban food broad across the street after your appointment

Michelle has cut my hair for 20 years. She listens to any concerns or ideas that I have and then…read moredoes a fantastic job every time. All my life I have searched for a person who say that they know how to cut my hair. I feel fortunate to have found a curly hair expert who actually does. Heidi E

I have been contacting this place to get my results after ending my last appt which was in March…read more We are now in June and after several msgs and text msgs no one reaches out. It is very expensive $3,000 which I paid knowing results are not guaranteed but good customer service comes with that and it should not be this difficult to get my results.

This place removes negative google reviews. I originally posted this exact review on Google and…read morejust a few days later it's gone. So, here it is again! Posting under a pseudonym for privacy. 1. Ashley, the owner of this spa, is a mean girl. She shit talks other customers... to the customers. She comes across as very insincere and more concerned with being friends than providing good customer service (hence, she will gossip about other customers to you). 2. The Wellness membership, particularly Wellness Plus, is NOT worth it. You're left on your own to figure out how to turn on the equipment because most of the time they're so low staffed (prob due to the above - there seems to be super high turnover) that there's no one to assist you with things like the cryo or the "brain tap". Plus, the headphones for both the brain tap and the zero body bed seem to be out of order or not fully charged most of the time. Also, the infrared sauna is a joke. It's always set to ~160 degrees, yet for some reason it's never actually warmer than ~145. It seems to heat up SUPER slowly, so if you're in there for 15-20 mins, you're lucky if it rises an additional 2 degrees. Their red light mats seem to be cheap/sketchy as well. The first one they had was replaced after only being used in the spa for a few months. The new one is by a brand called "Exquimac", which looks to be some shoddy brand from Amazon - https://www.amazon.com/Exquimac-Red-Light-Therapy-Body/dp/B0DRCZQDBK - It's kinda sketchy how there is literally zero info about that company. I have real doubts that this red light mat actually does anything, even though you have to pay extra for the Wellness+ membership to use it. 3. They changed the structure of the equipment reservation for the Wellness membership. It used to be that you could book each individual piece of equipment for specific times. Now, you can only book an hour to an hour and a half of wellness - and fight with the other customers to use the equipment that you're interested in. 4. This place is not relaxing. It has much more of a salon vibe than an actual spa vibe. If you're looking for a place that truly values customer service and has amenities that actually work... this is not the place.

I recently visited Parallel Skin Spa while I was visiting family in the area, and I can't recommend…read moreit enough! I immediately felt welcome and loved how cozy and inviting the spa was, and I could tell everything was thoughtfully curated from the products available for purchase to every decor detail. My service was excellent! I opted for the custom 60-minute facial to address specific goals for my skin. I left feeling radiant and glowing. Thank you so much Parallel for the glow up! Highly recommend.

This is a beautifully decorated skin spa in Massachusetts that provides in-comparable luxury!…read moreNicole offers full body waving for men and women along with relaxing facials. She does an amazing job with both! I highly recommend treating yourself at Parallel if you are in the area! https://www.schedulicity.com/scheduling/PSS8GJ

Mixed feelings. I…read morethought the threading was a very cool technique and lasted longer than eyebrow waxing. But one eyebrow was definitely left shorter than the other which will take weeks to fix. The Henna tattoos seem cool. They also have a loyalty program. I may give them another shot in future.

I always get many compliments on my eyebrows, and I owe it to the girls at GBS! I come in looking…read morelike Frieda Khalo and leave feeling like Beyoncé. Minus the fact that she's a real life goddess and I'm just a small town girl. Regardless, I'm leaving a four star review because it bothers me that the owner does not link up customers' accounts to benefit from the reward program at all locations. It's inconvenient and unfair to make customers pick one location.

First time here: Thank you, Jennie! You are very talented…read moreand an amazing, beautiful woman. I love Aveda, my hair color/highlights are perfect. Great job Studio 20!

I have been going to Jennie for almost 5 years and I'm in love! My husband and I personally have…read moreJennie do our hair, however, I have gotten to see first hand what all the girls are capable of!! I have always been greeted so kindly and have felt like a queen while I was there. I think one of my favorite things about Studio 20 is how they work with you to get the look you want. I will continue to recommend Studio 20 over and over again.