Avoid the service department at all costs. They are disorganized with awful customer service and a disregard for your time. They had me bring my vehicle in while everyone was at lunch. Even after the work was done, their service advisor didn't inform me as I continued to wait. I had to flag down a staff member from Sales to finally get checked out. Brought my experience to the service manager's attention and instantly understood why the department was run so poorly. He lacked accountability, was dismissive and rude. I took my vehicle there for service because it's where I bought it. Plenty of other places that will appreciate my business and not waste my time. read more

I have a 2 week old 2024 corvette purchased in another state. While in Pittsburgh for a while the Sun Corvette specialists were able to narrow down an intermittent problem with the park sensors. They got me back on the road while waiting for the wiring harness to come in. Anyone who has ever had intermittent electrical problems knows the pain of getting resolution, so I'm incredibly thankful for Sun's experts figuring this out so quickly. read more

Sun Chevrolet - My 2024 c8 that sun tracked down an electrical gremlin on. Great work! - Auto Repair Near Me - McMurray, Pennsylvania

Great experience. They were straight forward about the car I bought. No double talk. The deal was fair. Didn't try to upsell anything.

Wonderful loyalty incentives that Sun Chevrolet offers their customers. Sticker price plus 10 to 25K for their vehicles? Re; corvettes they mark up against manufactures MRSP???. The Greed is nauseating. Don't think that I'll be back soon??. Will NOT consider any offers and Not taking offers, PERIOD? I will have to seek dealership that is more flexible?? read more

Wow. Where to begin? We had an appointment, but that didn't really matter. They claimed they tried to call, but the voicemail was full. There are no voicemails and I proved that one could leave a message. No real apologies. The car was done over a half hour late. And they didn't fix the part. We had an appointment. Told them what part was needed. But they didn't order it. When checking out I was given serious attitude for wanting to look at the paperwork before paying. Is that because she knew they were trying to rip me off? Maybe. They had charged $20 for the free inspection. I didn't get past the first line before I found something wrong. My guess is they intentionally charge everyone for their "free" services and anyone dumb enough to trust them pays for the service they promise will be free for the life of the car. They lost a customer and clearly don't care. Stay away from these jerks. They're crooked and rude. Also, I can't prove it, but I'm pretty sure they broke the part they didn't order, since the windshield wiper fluid worked when we went into service and didn't on the way home. We just didn't check the level of the fluid right away. read more

Wanted to compliment the service staff at Sun Chevrolet on my visit today and I really hope the GM or manager reads this. Richard and the courtesy driver could not have been any nicer to me today! I am a "nobody" in terms of cars. I have a scratch and dent salvage titled 2019 Acadia. My car lit up like a Christmas tree this past Friday with "Service Emergency Brake" warnings and a solid engine light and then all the warnings vanished Sunday evening. I took it in anyway because I have some important upcoming road trips and they performed a very thorough manual inspection of the wiring and ran some base diagnostics. This is one of the first dealers that didn't criticize me for owning a salvage car, they very simply looked at the issue and did what they could to check it over. In the end they couldn't find anything. (Acadias are famous for phantom electrical issues) I was fully anticipating this to be a $$$ diagnostic but they were very kind to me and the work rate was much more reasonable then expected at a time when I am trying to save money. Many Thanks! read more

Sun Chevrolet's service department is horrible! They over-charged me by 2.5 hours of labor on my first service visit with my brand new 2020 Corvette. I even have PDR footage proving this. I had to submit a complaint to the BBB and to GM due to their fraudulent business practices. Needless to say, avoid this place! read more

Sun Chevrolet - Auto Repair Near Me - McMurray, Pennsylvania

I have been to many dealerships in and around Pittsburgh, Sun Chevrolet is the best experience I've had in years. From Carson/Nate in Sales, to Rachel in Finance and Christopher in the Service Department. The negotiations, the trade-in value of my Ford Truck and the closing and pick-up of the new truck was a breeze. Mike C. read more

This 5 star review is purely for Ed. I'm very frustrated with Sun Chevy but I have to tell you, every time I come in here I'm greeted with the biggest smile and the best energy from this man. He is absolutely adorable and so sweet. I've been sitting here for hours waiting on a single part to be fixed and he offered me his sandwich and to get me anything I need. While the other person (who is sitting around doing nothing) I'm dealing with won't even check to see where they are at with my car being done after 3.5 hours of sitting here for a single, easy part change. Ed, you will be the only reason I come back to this place. Thank you for your kindness. read more

My husband and I just bought a brand new Tahoe from Sarah at Sun. This is a first brand new car we have brought. This is our second large SUV we brought from Sarah at Sun. Sarah goes above and beyond to make buying a car easy. My husband works out of town and we have 4 kids it's alway crazy. We have to work around my husband's travel schedule and that is difficult. She always figures everything out and makes it super easy for us. We will be back when we are ready for another vehicle. read more

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We were having an issue with the computer screen in our Equinox. Sun Chevrolet could not have been more helpful. Our salesperson, Sarah Ackerman went above and beyond to help us resolve the issue. She contacted people at on-star and kept in communication with us. Sometimes great service and caring people are hard to find but we found them at Sun. Highly recommend them! read more

I've had the absolute worst experience with Sun Chevrolet these past two days. A week ago, I made an appointment for 8/24 to drop my car off for an oil change, check engine light and a rattling noise coming from the rear left. I dropped my car off yesterday at 7:30 am (as soon as they opened) and was shuttled to my job by 8. No problems. As of 1 o'clock, I still hadn't heard anything about my vehicle, so I decided to call and received the voicemail of the garage. At 2:30, I still hadn't heard anything back, so I called again. I spoke to a mechanic who told me they were just starting to look at my car and he would have information for me soon. Why when they had my car for 7 hours were they just starting to look at it at 2:30? At 4 o'clock, I STILL had no diagnosis on my car. My work day was over at 4:30 and I was relying on someone else to give me a ride to pick up my car. I called at 4 and all of a sudden, there was a huge list of things wrong with my car. I needed front brakes and rotors, the rear left rotor was locked and the wheel wouldn't spin, my engine cylinders were clogged. They wanted $1500 for this work. I asked them if the repairs could wait and they told me my car wasn't in driving condition. I brought it into the shop in driving condition so why couldn't I leave with it? I know their prices were off the wall and I wanted to get a second opinion elsewhere. As a young 23 year old woman, I knew they were trying to scare me into getting these repairs done. With the advice of my father, we decided to get the brakes done, but not the cylinders for a friend's husband or father could fix it for less than $10. When I told my "service advisor" this, she went into a long rant about it was caused by me using cheap gas like Sheetz or GetGo, and it can cause my entire engine to fail and ruin my car. It was complete over dramatics, and luckily, as a woman, I know to question what people are repair shops tell me and get a second opinion. After speaking to them at 4, they informed me that there was no way my car would be done that day because their mechanics left for the day. I asked her why they didn't start looking at my car until 2:30 when I dropped it off at 7:30 in the morning. She told me they'd been working on it all day, even though the mechanic told me himself they had just started looking at it at 2:30. Had they been working on it all day, I'd think they'd call me with a diagnosis a lot sooner than 4 pm. So at that point, it was 4 pm. Mechanics were gone. My car is not in driving condition (according to them). And I'm stuck at work without a car. Had they looked at my car in the morning when I dropped it off, there would have been plenty of time to repair it that. I was never offered a rental to get to work today, so thankfully I have good friends who were willing to bring me to work and take me to pick up my car. They did not care one bit about the position I was left in without a car. I will be picking up my vehicle later this afternoon, paying $1134 for brakes and an oil change and never looking back. I cannot say enough bad things about this service department. Avoid it at all costs. read more

Stay away from this service department. Sun Chevrolet decided to replace the leather seat cover on my drivers seat on my 2014 Corvette over a small defect I asked them to look at. Got the seat back looking 10x worse than it was before due to improper installation. Sun Chevrolet sent it out to another shop which was also not equipped to properly install the new seat cover and then ended up ordering another cover. After 2 months I got called and said the car was ready and everything was better. Go to pick it up on a Saturday morning and it's even worse than before. Cory promised to call me back the following Monday after escalating to the regional manager. 2 weeks went by with no communication so I contacted GM Customer care for help, Sun told them sorry they tried and that I should try another dealership, GM has been no help in resolving this issue. 0 accountability for shoddy work. Be careful who you let work on your car, these guys will lie to your face and don't stand behind their work. read more

Sun Chevrolet - An acceptable repair on a $75,000 car according to the Sun Chevrolet service department. - Auto Repair Near Me - McMurray, Pennsylvania

Just had my annual inspection, tire rotation, oil change and a couple minor recall items done at Sun Chevrolet. Their professionalism is second to none! My service advisor (John, I think) was extremely polite and helpful. He even ran my car through the car wash after everything was done. Thank you Sun Chevrolet! Bonus: the dealership has Wifi everywhere, so I was able to get some work done on my laptop while I waited. read more

Sun Chevy and its staff are very professional. I have bought numerous cars here and was always treated well. Give them a try and I promise you will love the experience of buying a car here! read more

My wife and I went to your dealership on Thursday 6/30/16 in search of a certified pre owned vehicle. We looked at a few vehicles and chose a 2015 Malibu LT. The car was in fair condition overall, but had a severe brake pulsation/vibration and A LOT of very noticeable defects (scratches/chips/dings) in the paint. We were informed that the vehicle was a rental car, so naturally there would be some things that needed repaired. We agreed to purchase the vehicle as long as the dealer agreed to address those issues. After a very unnecessarily long waiting time (I have purchased MANY vehicles from dealers over the years), the salesman comes back and says that they can't do our paperwork until the next day (Friday 7/1/16). We really wanted to take the car home that day, but were informed that there was no possible way to do so. Disappointed, my wife and I agreed to return to the dealer Saturday 7/2/16 to finish the paperwork and pick the vehicle up. I was told I would receive a call Friday morning confirming everything. I did not receive a call, so I called and asked for the salesman we dealt with (Bob). I was informed Bob is on vacation, and did not submit any paperwork that was required to the finance manager in order to get everything ready to go. I was also informed that the vehicle was in the shop being repaired, and that it would be ready for Saturday at 1:00pm. Disappointed again, my wife and I waited another day to pick up the vehicle. I left work midday Saturday to pick the vehicle up, and on the way to the dealership, I received a call that they were waiting on parts to arrive for the brakes and for the side trim piece that was dented, and since it was 4th of July weekend, the vehicle would not be ready until Tuesday 7/5/16. Disappointed again, my wife and I had no choice but to wait longer to pick up the vehicle. I then asked to speak with a manager, and was assured all issues would be taken care of. I received a call on 7/5/16, indicating my vehicle would be ready for pickup by 4:30-5:00pm. I told the second salesman that called me that we would come in at 5:30 to finish everything up, to make sure everything is done and nothing is rushed (I am in the service industry and know all about "rush jobs"). My wife and I took yet another chunk of time out of our lives to come to the dealership at 5:30. The second salesman started to finish my paperwork, but I requested to see the vehicle before signing any paperwork. I was then informed that the vehicle was STILL not completed. After waiting over an hour, the vehicle was then sent down to the sales department, and I went out to look at it before signing paperwork. The brakes were done and some of the scratches were buffed out, but none of the paint chips or dings were taken care of. In addition to that, there was a huge gash taken out of the right side skirt that WAS NOT there when we initially looked at the vehicle on 6/30/16. I immediately asked for a manager and brought these issues to her attention. After apologizing and speaking to the service department, it was confirmed that the gash on the right side skirt was definitely caused by one of their technicians. ALSO, one of the more infuriating things out of the whole situation, aside from the lack of accountability, respect, and communication, they kept stating "oh well it's a used car so what do you want". I understand it is not a brand new vehicle and there may be a scratch here and there, HOWEVER, the problems with this vehicle are considered beyond normal wear and tear, and the dealership agreed to repair them before selling the vehicle to me. All in all, my wife and I are completely dissatisfied with our experience, and would not recommend this dealership. read more

NEVER take your car to Sun Chevy in McMurray. My daughter took her car there (she bought it there) for an oil change last year and they stripped the drain plug. They didn't tell her and when she went for her next oil change they didn't have any appointments for several months, so she went to Washington Chevy. Washington Chevy told her that the last person (not knowing it was Sun) stripped the plug so bad she was going to have to get a new oil pan (over $600). They did the best they could to "fix" it so she didn't have to get one, and she was able to drive it( great service dept). So she called corporate. They told her she has to deal with Sun directly. She did and they basically told her "she's shit out of luck". Denied liability. Not fixing it on their dime. So in a nutshell...they break stuff, don't tell you, then deny they broke it, then want to charge you to fix what they broke. All she needed was an oil change...UNBELIEVABLE! read more

Brought my 04 Cavalier in to get a new remote. They ordered the remote and programmed it. They charged me half of the quoted price to program it, after I agreed to the quote! That's old time honest business. read more

Unethical business practices. Stay away. Buyer beware. 0/5 if I could review so low. Poor management and sales. Customers not 1st. Quick to pull a fast one on you. From experience within the industry and purchases through luxury dealerships, I will be the first to say shopping here for a 3rd vehicle was a mistake!! read more

Rude. Poor service. Slow service. I've never met a manager who actually argues with the customer about who's right and wrong... I guess it's bc he knew he was wrong :) :) :) :) read more

I did not have an appointment, but needed service, and they bent over backwards to fit me in! I've had nothing but a great experience with their Service Department! I've never had this type of service from any other dealership! Also their sales people are not your typical "car saleman"-type people! They don't pressure you, and treat you more like part of the family, rather than a lion on fresh meat! I purchased a car from them, and so did my friend, and just this week, so did my dad! The service alone can't be beat! read more

Purchased from Sun Chevrolet in December of 2019. Still have yet to receive title. I have called/emailed several different times with different people. The title clerk has yet to return my call, called her three separate times. Only one transmitter was with the car, so they had to order the second one. Was told by Sarah A. to not hesitate to contact her, even to schedule service. Contacted her via email about scheduling an appt. to have transmitter(that they didn't have at the sell of the suv)programmed, she responded "I am not sure but I can check" Never heard back with regard to this! She also mentioned getting a referral check to my daughter since she previously purchased a car from her. Still no check!!! I have asked about it multiple times. Very unprofessional. Asked to speak to a manager, had the receptionist checking on title. Never was transferred over to a GM or supervisor. Would NOT recommend. read more

I used there service after moving back to the area and wasn't impressed but somewhat satisfied with there service. I have a 1991 S-10 that i have taken very good care of. I trusted it to them for inspection. They said I couldn't use the large tires for PA To pass inspection because they rubbed a little inside front wheel well. Ok , went back to stock tires. They also said it needed ball joints, and front alinement . Long story short, after 5,000 mi. The tires in front went bald on both sides on the outside. Took it back and they did not stand behind there work. Basically told me though luck by by!!! Will never go back! read more

We recently purchased a 2017 Chevy Volt from Sun. The salesperson was very knowledgeable about the vehicle, which was very useful, being this is not your standard vehicle. Sometimes purchasing a car can be somewhat confrontational, but she made it a pleasurable buying experience. read more

I had the worst experience at dealer ever. Never got a call when my truck was due to be serviced. No communication on any aspects. All i got was apologies and no satisfaction. I was even offered a discount on the service . I bought my truck at this dealer with idea they would take care of a return experience. Would give the body shop a negative star. Poorly run department to say least. As for service no one knew was going with my truck. Even gave it back to my unfinished. But made sure i paid the bill for inspection that wasn't done. I recommend going anywhere but THERE. read more

I have bought 4 vehicles off of Sun Chevy to date for my personal and business. I was never a CHEVY guy. I have had more than 20 vehicles between Dodges and Fords I have always flipped flop because of there service departments. A good friend of mine works there and said give us a shot I did. I will tell you this the ride and power in my truck is AMAZING. I should have switched years ago. I have another vehicle that I'm currently waiting to get that is in production. I have had nothing but TOP NOTCH SERVICE from the purchasing through the service end. They have always been extreme nice to my wife and kept my company fleet moving with little down time. If your hesitating at all don't because when you leave there you will be happy because you made a great educated buying decision. I also can say this I don't remember how much I have paid for my vehicle but I do remember if they were there to service my vehicle and they have been ever time! read more

on 4-23-17 i walked into the service department,,there was a lady on the phone,,waited about 10 minutes standing there waiting for the ladies detail of the pens playoff party that evening on the phone,,well finally hangs up,,i tryed expaining my new pick up truck is out side the garage door,,cant trun the engine off because it wont start again,,she answered very rude manor got to wait a week,,i jokes id be out of gas by that time,,,we said again said very rude manor were a week behind,,,never looked at my owners card for the truck,,i asked if posibble to check my battery to see if its just that,,,again she claims no one is available ,,mean while i got to look in the service garage work area there was 3 workings chatting in a huddle manor.so i took my chances with the new 2016 chevy truck, drove to bridgeville to colussy chevrolet,went to service center explained same details to service person name was chris george,,,he went and got a batterey meter check battery,,was a short in the electrical of the truck,,took truck in asked for owners card,,, a relay switch was bad,,,they replaced with new,,brought to my attention my oils and tire rotation needed with 8400 miles on the 2016 truck,,i was out of there service department and on the road again safe for me and others,,,,thank you for the great service al lambert owner of 3 rivers roofing read more