So here's my story of an up and down journey to happiness, so we decided it was time to buy a new…read morecar, we went to Southland Kia and picked a veloster, on the day we were set to go get the car they sold it so we went to Hyundai and the salesman seemed very green and we felt we needed more experience so we took my parents recommendation and went to Jackson Dodge Chrysler Jeep Ram we genuinely were treated aweful and rather than put them down I'm gonna say thank you because if it wasn't for the aweful customer service we received that was borderline racial profiling we would have never met mark and Jay House of Cars Medicine Hat the amazing service an constant attention to detail we so surprising I can't help but feel greatful to have been taken care of so well, he found us our car or so we thought, now after signing paperwork pending an inspection it turned out the car was not a good idea and needed tlc he advised us that he in good conscience Could not let us drive away, so he searched n searched didn't even stop to eat, and found us our dream car. You can't find this kind of service, I think buying a car is an exhausting experience but thanks to mark, Ray Clendenan and the incredible staff they handled my rather temperamental attitude so well, they made us smile, they went above and beyond what they had to do to give us exactly what we wanted. As a sales person I have not in my life aside from myself ever been to a business that shows that much service I wish more businesses were this amazing and wonderful to deal with. I highly recommend these guys to anyone first time, previously purchased and new to financing, you should feel how we feel on top of the world when you drive away, you didn't just make a sale, I am and now forever will trust only them to handle my vehicle's in the future, again thank you for everything, I owe you one guys your the best!

From the owner: We are a quality pre-owned dealer that specializes in finding the right car for your budget and…read morecredit building/rebuilding.

Randy E, Online…read morethis past Thursday night we saw a 2019 Tacoma here at MHT. i wanted to buy my tacoma at a dealership for many advantages over a risky private sale or generic used car lot. We were not dissappointed, Martin at sales was not high pressure, very cool demeanor, honest on pricing, no games, Martin and Chad gave us a fair market value on the truck based on our research along with a cash discount and a great free option on the deal. At another lot was another Tacoma extended cab non TRD listed at 3,000.00 over our MHT price, when Martin told us their in house pricing was based on true market value i knew he was not full of BS. We had researched private sales previously too. Our Tacoma is TRD grade, tonneau, double cab, huge value in comparison. On test drive i felt a very slight steering wheel buzz vibration only at low coasting and then the slight buzz at acceleration, on test drive one is hyper sensitive to everything, only issue found on truck. Dan and technicians took truck for two test drives, checked all codes, assured me all was normal. Dan later told me he previously owned a 2020 Tacoma and that these trucks have normal minor shift transitions. That in itself would have sufficed to assure me, had i called Dan rather than sending my email with concern i could have saved him and staff grief. My concern was it might be early symptom of a tranny studder, Dans only concern was ensuring i was happy and confident in purchase, i rest easy now. Truck inspection was done the next day. The truck IMO was showroom before inspection and cleanup. I saw truck immediately after MHT just got it in and listed . MHT found a small stone chip and fixed it, there was one small little 3/8 x 1/2 inch paint scuff, i asked if it could be buffed out. Chad said they would try. The Tacoma is now sitting safe over weekend for chassis rubber coating to dry before i pick it up. They made appointment for me Monday morning so they can prepare ahead of time the process of finalizing the deal and our possesion. They offered extended warrantee, no pressure from Chad. Truck is like new but 175k kms, For about $2850.00 they offer max payout of 5000.00 on any repair over 5000.00 with as many claims needed til purchase price is expired on claims. Its a toyota, its not going to rack up warantee bills that equal purchase price. 4 years, 80 000 kms. We are thinking it over this weekend. My finalization of deal is not complete but I believe there wont be any negative suprises. Staff is giving me all previous service records, all inspection documents so i can do my future servicing on proper service order sndcyhus i know what i have. The 2019 Tacoma, it is the TRD DOUBLE CAB, long box, v6, auto. I cant believe the smooth ride, sure footed power, 1500 rpm at 110 kph, like fast idle at highway speed. Tow package. Tonneau cover. AND ITS A LONG BOX, i gave my 15 mpg 1500 Ram to my son, 6 ft box, big car. Also people, Toyotas are NOT a single DGI, direct gas injection. Toyota designed and patented the combined DGI and multi feul port system that wont clog up top end engine and cost yu big bucks for upper engine cleaning every 70k kms. It is this Toyota patented technology that allowed me to buy a newer truck. Without this system i would be forced to buy a 2016 and earlier truck. In 2016 at Park City we bought a 2014 Rav 4 AWD XLE with 18,000 kms on it, previous owner had extended warrantee 3 years full comprehensive before he traded it in. Doing all my own servicing, driving 200k plus kms, we have had 0 issue, never cast shadow garage. Car is new cond now, showroom except for tiny rust spot size of quarter under rear licence plate, will fix it. Ironic how back in 2014 people compained about Rav constant gear searching, we cant feel shifts, smooth as glass, they now complain of Tacoma same way, i want performance and economy in gear hunting, i dont miss old trannies taking forever to shift into next too high shift points as gas guzzles down throttle body wasting in slush mobiles. I asked Martin bout a new Rav4, he did his job showing us when my wife mentioned she was happy with current Rav4, Martin told her it would be in her best interest to keep it. It will go to 500k kms. I thought to myself that he is right and NOT high pressure. When I looked at our current Rav4 on lot in 2016 my inner voice (God) told me to buy it. Felt same when i saw this Tacoma too. So far in my experience, i would give 100 stars of 5 to bring ratings to where i believe they should be. Will post follow up review after pickup and having driven Tacoma. Cyprs God-b-ye

I arrived at the dealership at 830 for a scheduled appointment to set up 2 new FOB's for my…read morevehicle. The usual check in was good. My vehicle was returned to the parking lot at 850 with the new FOB's working. On the invoice I was charged for 1 hour labor at $155 plus a shop supply fee of $20 for a total bill of $183. How can they charge for 1 hour when it only took 20 minutes for the job?? This is thievery at its best. I will be using alternate mechanics from now on. Shame on you MHT. marcel

City Chrysler went way above and beyond helping me with an Air Conditioning issue. Not only did…read morethey get me on my way quickly, they offered a ride and called me to make sure I got to my destination without any issues. It's this type of service that would make me be a repeat buyer. I know where I am buying my next truck.

They misdiagnosed a problem with my 4x4 not working properly and charged me for the inspection…read moreinstead. 4x4 did not work again 5 days later so I brought it in for them to look at again and they found an issue with the actuator and it was a warranty claim. They admitted that this was most likely the issues on my first visit but would not re-pay me back the first charges. I found the service manage to be extremely shady and very dishonest! I would never recommend this place anyone nor will I ever step foot in there again!

Brittney Battie in the service department is absolutely amazing . i had put in an order for a hub…read morecap last fall,, they had ordered the wrong one, reordered and no response at all for several months . I went in yesterday, wow, she was on it to make sure she would order the right ones ,,, details ,, communicated effectively then by message after. She was right on it this morning communicating with me again, I'll receive my order tomorrow . i was about to give up on this dealership until I encountered this amazing employee.. she deserves a raise. thanks Brittany , your the BEST !

Got delivered a pre-owned vehicle sold as "MINT" condition with not a single defect reported on…read moreinspection. Ended up taking the Honda Pilot to a different local Honda dealership a couple days later as there were some red flags. The Service Manager, within 20 minutes and a short test drive found several unserviceable items. -A defective driveshaft! I had brought it to the attention of several employees at Sun Valley, including a Manager, and all of them brushed it off claiming it to be 'a normal Pilot vibration' - Warped front wheel rotors, local Service Manager found within 1 minute of test drive, even before a visual confirmation - Extra set of rims/tires (included in sale offer) sent different model rims with wrong size tires and TPMS sensors not compatible with vehicle. - No headphones with factory installed DVD player, recommended I buy a set off Amazon. Sales team pitched and promised a great sale until the cheque was delivered and then they were more than reluctant to make every available excuse away from the deficiencies. Eventually after multiple calls to the Sales Manager regarding the bad drive-shaft they agreed to pay for the driveshaft part ONLY, not even the labour. When I advised about tire size and TPMS sensors, I was told "it is very common not to include functioning sensors with a tire/rim package"!!!???? My local Honda dealership is so frustrated and embarrassed by the actions of this other dealership that they have gone out of their way to help get the repairs accomplished and back to a safe vehicle. This was our first dealership purchased vehicle and we paid a premium to have the peace of mind and confidence we were getting a safe vehicle with the utmost transparency. Unfortunately, this is your typical used car sales lot with the standard tactics and deception. Beware, get another inspection done before you buy from these guys cause once the cash is gone your just a sales number to them!

Got oil changed, checked the oil level the next day and the dipstick didn't look like it did…read moreimmediately after the oil was changed the day before. It was down one tick on a 3.5L engine so got short-changed a litre. I went back and they checked 3 times, 1 time was obvious, the other two the oil was thinner toward the full mark and they said that it was good. I wasted my time and now I have to buy oil to fill it and still down $100 for the change. Full-on gaslit and sent me on my way. This isn't the first time they've shorted me, either. Never going back.

I purchased a brand new one ton Denali GMC truck, with the Duramax Diesel engine. its been over a…read moreyear now, but this dealership was awesome to deal with. The price was also great compared to a lot of dealerships that i called or emailed on line throughout Alberta. They were very professional and their service is the best, i also purchased Sporty Rims and Tires, they were also very competitive and everything was installed on time. I would recommend Davis anytime to anyone!!! GREAT JOB TO DAVIS !!!