People always stop and ask me where I get my hair "did". This is the place. I owned my own salon…read moreand after retirement, I really wanted professional and very little time in the chair. Always leave a happy client. great staff.

I am from out of town and looking to relocate somewhere with a sophisticated and small town vibe…read more Finding doctors and hairstylists etc are on the list of things to do. And I've had experience as a hair model as well as with Aveda from twenty years ago. So I was hopeful that I'd find a salon with a nice staff, that had great techniques and customer service. After spending almost six hours in a chair with Brianna with an outcome that was not exactly what I'd asked for (not blended but color was okay although not quite as light as I wanted). I was still hopeful. Hopefully that she would honor a visit in a week to access how it settled. Hopeful that the receptionist would be consistently respectful. At the end of my appt I was met instead with a passive aggressive lack of communication (gaslighting if you will) experience. Brianna originally wanted to do balayage. She changed her mind and I left my trust in her after being very clear about what I did and did not want. So she chose to do backlights. Which should have created a halo effect instead of a piece look which I was given. The opposite of what I asked for. As I went to lay she kept repeating herself that she had said she did not do balayage. How confusing! Especially when the receptionist starts telling me she heard it too even if I hadn't. Wow! And I was trying to be generous with the compliments when in truth the staff was intimated that I had or have any knowledge about hair. The brand. And so, they chose to allow me experience to be negative. When I paid the receptionist ran off before I could ask for my receipt. When I did she also rolled her eyes when I made a joke about the spelling of my email. This salon experience should be a nice one. All women in there saying they are all girl friends and yet, as a new customer their attitudes were palpable. I spent six hours, and over $300 (Brianna gave me a discount which I did not ask for) my assumption is because she knew most of what I'm writing here and then some. It was an admission of the lack of customer service and service in general. Lip service is not a sustainable business model. So I'd say this salon is not looking for new clients or walk-ins. They are happy serving locals they know for a long time and have no desire to extend professional courtesy to what they consider an outsider. I work hard for my money and I gave them a chance but feel as though I'm walking away empty handed wasting most of my day and money. Service Technique Customer service Overall professionalism All need major improvement. I should feel beautiful and happy instead of like I just got into a fight with my salon. And yes, when I walked out I left the door open. I was quite done being more professional and respectful. And no, I did not leave a tip. The above and all the other micro aggressions that are too much to detail tell obviously why not. If I'm going to pay $300+ I'd rather go back to NY, LA or Aspen and spend more to be treated fairly and without subtle aggression.

I would rate it even higher if I could. I've had many massages in my life and none have come close…read moreto the one I had today. my husband and I had a couples massage with VJ and Kaitlin and we were both blown away. we are purchasing punch passes as soon as I complete this review. pro tip- skip the vapor caves and come to Splendor mountain!

Made a last minute appointment and had a delightful massage! Extra treatment for my birthday. :)read more

I cannot say enough amazing things about Kimberly. When I schedule an appointment with her, I know…read moreI'm going to have a few hours of relaxation. I have had numerous facials with her and have had eyelash lifts and tint. I always leave happy and get tons of compliments. Tranquility and peace always.

A comfortable space and an extremely professional service from an experienced esthetician! I highly…read morerecommend any service 812 Body Blias Studio has to offer.

I haven't had a massage for awhile, and I've never had a facial. My husband got me the French…read moreRiveria package for my birthday. Virginia was so warm and kind and she did an amazing job with all of the services. She does do a majority of the massage with her feet; I've never had this done before, but it was great! It allows for much deeper pressure. She asked a few times if the pressure was ok which I appreciated. I was very relaxed when we were finished and enjoyed the steam shower before leaving.

SAVE YOUR MONEY AND GO ELSEWHERE Way overpriced for the odd…read moremassage. I was not impressed and didn't want someone's dirty feet on me plus she had the blinds open in the room and it looks directly out yo the street. I ended up with pain in my foot that wasn't there when went in. Not sure who has given all the 5 star reviews.

Lash tint and a super cute haircut. Rocked it on my way to a Historic Preservation conference. Held…read moreup well for months!

I've been dissatisfied with my hairstyle for some time, so during the pandemic, I figured I'd grow…read moreit out. Because of my hair, I was self-conscious and mainly wore a hat for years. Anyway, my Mom recommended Kelly (Owner of Fiore') to cut my hair. Note, If my Mom recommends someone... you know they are good. Kelly cut my hair, and It was the best haircut I've had in a dog's age. I feel a lot more confident now. Thank you, Kelly! Note I don't live in New Castle, and it was very much worth the drive!!

Not happy with the cut. Not at all what I asked for. Very inexperienced stylist when I had to…read moretell her that she needed to even out the sides. NOT worth the money I paid. I will not go back.

This place is absolutely amazing! The atmosphere is perfect. All of the stylists were professional…read moreand friendly. I LOVE my BRAZILIAN BLOWOUT!! I have naturally curly hair, and this treatment totally tames it. My hair is shiny and soft. I love running my fingers through it. I highly recommend getting this done regularly!

Do not trust anyone just because they have experience for no matter how many years in the industry…read more( damages hair and is quite an odd character, repeatedly speaking of underaged actresses and musicians inappropriately) Agreed on price not honored ( so shocked I'll never trust anyone in that specific salon or anyone trained by that weird owner who assured me he knew what he was doing ) joked about damage too. Poor excuse admitted to hating people too.

You make such a difference with my hair. The before and after shows it all. You are truly a…read moremagician with my extremely fine hair.