Interesting how Sentry sees the situation. The quote I remember is "We have a pool of maintenance…read morepeople to pull from. Don't worry, we have you covered". The first time we heard any reservations from Sentry about hiring someone in our price range was in the fall. The board asked at that time what the hourly rate would need to be to get a reliable and skilled maintenance person. The response was "We wish we knew". To be clear, Sentry took two months to hire a maintenance person who THEY fired two weeks later (without any input or consulting from us). They then hired another person, who worked a bit under a month. Sentry then fired that person. The third maintenance person seemed to have some skills, but could never seem to get more than the basic things done. Sentry indicated (I have the emails) that they would begin looking for a new person once again (again just informing us). We were a bit surprised as one of our unit owners had decided to help train the last person in an effort to get more done. It was at that time that the board realized Sentry could not provide a reliable maintenance person and informed them that we were looking into subcontracting the position. If it's true that this last person is still employed with Sentry, I'm happy for him as he seemed a nice person. Mr. Q - you continue to insist that you were happy with your maintenance person and he did everything satisfactorily. Here is the email that I referenced above about how Sentry was not happy with this last person's performance. I've redacted names. From: xxxxxxxxxxxx@sentrymgt.com Subject: RE: xxxxxxxxxx, xxxxxxxxxxxxxxx Date: December 8, 2016 at 4:28:19 PM EST To: xxxxx xxxxx, Please be advised that Mr. xxxxxx is being written up for this incident today and we are reopening the search for a replacement. You will recall that that the search, to find xxxxxxx took a while and has not proven to be satisfactory to either party. xxxx I cannot recommend Sentry. While maintenance was one of our problems, it was not the only one. We are much happier with our current company who has already made a significant difference and accomplished more in 6 weeks than Sentry was able to accomplish in 12 months.

Sentry Management and Gordon Wolfram in particular under-performed from the beginning. Not sure who…read moreJohn Q. is, the South Shore Board never met him, so I'm not sure how he can write a response to Laura's accurate (and too polite) review. Sentry did NOT express reservations regarding a maintenance person. They simply failed to provide one in a timely manner as promised. When they did provide one several months after they said they would, they failed to supervise him. The checklists referenced by John Q were very clear on what was to be done. Sentry did not supervise the maintenance person regarding the checklists or much else. Not only did they not follow through on the maintenance situation, they did little to nothing for us in the entire year we gave them to prove themselves. In the end they took our money and gave us little to nothing in return. Shame on me for voting to have them as a manger. I hope no other association makes the same mistake. If Sentry replaces Gordon Wolfram as the head of the local office, there could be a positive change, but this guy is about signing up new customers and hoping they are too busy to replace him.

Consistent negative experience with this management company. Despite their high fees, the property…read morehas been poorly maintained with several areas showing signs of neglect and in need of major repairs. And their representative Mandy comes across snotty and rude with no basic people skills whatsoever.

Hi wanted to thank Lillian and her team, JoEllen and Jayne, in the strongest possible terms. They…read morewere absolutely extraordinay, a real privilege to have them in such a delicate time as selling my home. She and her team did first an amazing work analyzing the market. They knew one by one every single home sold last year, they had been there and remembered the history of each house sold, details what was crucial to define the price of my house. They then implemented a successful strategy of revamping my house, her advice that the potential buyers believe that potential repairs are more expensive than what they really are, that it is better that I put the house to its best, which we did: excellent strategy. She was correct with the pricing, which was much higher than what I initially thought, which made the process run smoothly. But she went beyond her duties, because she personally made the improvements, she personally bought beautiful and installed decoration, lamps, fans, doors, etc., to make the house look great, she hired a company for a great staging, and I was delighted as the house did really look great, she hired excellent guys to fix everything else, she and her team even put flowers that took out from their own yards!! She was there with open houses, inviting many realtors which she knew, she was there to receive potential customers. She took the time to educate me, explain me every step, respond to my questions immediately. It was a a privilege, a real blessing to work with them, I have not enough words to thank them.

Purchasing a new home while living out of state is not an easy task, but working with our realtor…read moreLillian at Young Fouraker Day Real Estate Group made the process enjoyable and stress free! Not only did she carve out an entire weekend just for us for home tours in Ponte Vedra Beach but she continued to go above and beyond during the offer/closing time and even once the house was already ours. We cannot recommend Lillian enough and already look forward to working with her in the future!

I have bought 5 properties and sold 2 since moving to Ponte Vedra Beach, Florida. Each time I have…read moreworked with Suzy Evans of Davidson Realty. Suzy develops such a wonderful professional relationship with her clients that reassures you she is working with you to get the best deal in real estate. I trust her 1000% to get the deal done and done well. She pays attention to all the details and responds to you at all hours of the day. If there is a problem, she is first to roll up her sleeves and find the solution. I have developed a rental property business with Suzy by my side. She navigates me through the ups and downs of real estate calmly and confidently. Her professional discretion is always appreciated. I can recommend Suzy and Davidson Realty with confidence.

Brian Martin is an exceptionally profession real estate agent and I appreciate all the hard work he…read moreput into finding the right home for us. He was available when we needed him and he always had good advice. I would certainly use him again for any real estate transaction in Jacksonville. I recommend him highly.

Katherine is super responsive, courteous and knowledgeable. The communications between myself and…read moreSupra are great. I feel very good knowing my property is in their hands.

I have used Supra property managers since March 2023 and found them to be incredibly professional…read moreand efficient. They found me a great tenant that pays on time and their communications with me were always timely and accurate. Fortunately I didn't have any property issues but if I had, I know that they would have been handled promptly and efficiently. Thank you! If you need a company to manager your rental property(s) I would highly recommend Supra!

Would leave zero stars if that was an option, unprofessional and unreliable. I hope you never have…read moreto do business with this horrible company.They are the worst property management company who are truly our to hurt the communities they work with.

Would not recommend this company. Very unproffesional and they do not respond to e-mails or even…read morewhen you go in person. Mira Vista Condominiums. Fidel 3/14/2024

Very responsive very nice people. I was looking to talk to a realtor and they hooked me up with a…read morereally nice one.

I've lived at 11798 Lake Bend Circle since January 2024. I've paid rent on time every month, rarely…read morecalled for maintenance, and have taken great care of the property -- even fixing minor issues out of pocket. Now, with just a couple months left on my lease, Nest Finders is refusing to repair two damaged doors, including a porch door that's a clear safety risk. My lease specifically lists "repair of inoperable doors and windows" as the landlord's responsibility, yet they keep denying service and ignoring my written requests. It's disappointing and unprofessional. After a year of being a responsible tenant, I'm being dismissed and left with safety issues they're legally required to fix. Tenants deserve better communication, accountability, and respect than this.

I would recommend renting from TDO Management any day. As a military family, we have extensive…read moreexperience in dealing with property management companies. I can say without reservation that TDO Management is among the best I've ever had the pleasure of renting from. The staff at TDO is caring and considerate, and they seek to resolve any issues as quickly and effectively as possible. They are prompt at returning phone calls for any maintenance issues no matter how big or how small. They keep an army of repair personnel on standby to respond to any property issues. I don't have a property managed by TDO, but if my home was in Jacksonville, I certainly would recommend them as a property management company of choice. It's apparent that they care about the property and protecting the investment of their property owners. They take a "boots on the ground" approach to management, which is beneficial both for the tenant and the owner. They spend time checking properties and ensuring the highest level of satisfaction for both tenants and owners. It's also obvious that they employ a thorough and comprehensive process to ensure the right tenants rent the properties they manage. There's no doubt that I would recommend TDO to anyone moving to Jacksonville. They have an extensive list of properties, and their service is impeccable. Conversely, I would also recommend any property owners to trust their property in TDO's capable hands. Your home will be treated like the investment it truly is. Sincerely, Donnie Brzuska

From the owner: We are a full service management company, specializing in Property Management. We are small enough…read moreto give our homeowners personal attention, yet manage approximately 200 homes, which gives our renters many listing options to choose from.

DO NOT RENT FROM THIS PROPERTY MANAGEMENT COMPANY look at ALL of the bad reviews that they have and…read moreyou will understand. Not only do they neglect their homes they neglect their tenants. Angele is THE WORST. She is horrible to work for and this comes from her employees word of mouth. She ignores her tenants calls on purpose she does not answer request does not comp her tenants for neglect of the property. She will laugh in your face. She refuses to comply. She does not follow the laws in Florida. My property has had AC problems for 4 years. The unit has continued to have problems with leaking ruined the floors there is mold due to the issues it's had. NOTHING has been fixed. She allows my minor child to sit in 90 degree heat and doesn't offer to comp or credit my account. This is a constant issue. She is rude disrespectful and a disgusting human being.

I had a tough time working with Mrs. Angele O'Reilly for two years. She did not allow the owner to…read moreask questions despite the constant questioning by the homeowners association about their poor management skills. She took control of my property and money and authorized repairs and replacements as she pleased. I suspect that Morgan Property Management has some shady business with the repair companies as there seems to be a recurring need for repairs. Mrs. O'Reilly's rude behavior made it extremely difficult to work with her. Mrs. O'Reilly refused to communicate with me via email, she stopped replying to my emails. Mrs. O'Reilly didn't have the respect of reaching out to stop their services. I have to email her to ask for my property keys.

A complete nightmare as KIm was unable to manage the purchase lender she recommended which…read moreultimately led to the failure of the purchase. Then she claimed that I defaulted on the broker agreement and tried to get me to pay her $28,500 commission. Steer clear!!

I've had the pleasure of working with Kim for many years in multiple transactions in Pone Vedra…read moreBeach and the surrounding Jacksonville area. As a native of the area, I can confidently say that Kim's expertise and dedication to her profession of real estate is unparalleled. She sold my property seamlessly and leased others with utmost professionalism. More than just a Broker, Kim has become a dear friend. I highly recommend her to anyone looking to buy, sell or lease in the area. Lisa M Jacksonville/Ponte Vedra Beach Native