It is all about the MONEY! They lie to you in class, as well as at the review. I know you need to go, if, need to go. Be prepared, do your own homework. They lie about everything! read more

My actual instructor was extremely considerate and helpful through this difficult situation however my evaluator was very unprofessional showing signs of aggression towards me and fishing for answers I did not have. I felt immense discomfort and a sense of being attacked during the evaluation. No to mention she was training someone to do evaluations and this is the example she set. Left a complaint with one of the supervisors here and hope it's taken seriously. read more

Try to get in Mr. Daly's group. Great instructor. Positive environment. Course sucks, but he has a great way of helping everyone through it!

OK, so I signed my daughter up for driving lessons. They wasted no time in processing my Credit Card information and charging me. They gave me a difficult time with the schedule. They made me FULLY understand that any appointment cancellations I would still be charged $50.00 (Reschedules and/or cancellations must be done in advance, 5 business days, during normal business hours (M-F, 8a-4p). No shows and late cancellations will result in forfeiture of lesson or a $50 reschedule fee.). Five days before the already difficult to schedule lessons and they call me. A woman with a really unfriendly sounding voice tells me they have to change the appointment time. I ask why, and was told the instructor was over booked that day. So I switch the times and make accommodations for my daughter to meet their even more inconvenient schedule. The first scheduled day arrives and BAM. 40 minutes prior to the first lesson they call me and tell me they do not have a car and cannot proceed with the scheduled lesson. It sounded like the same representative that called me the first time (NO CUSTOMER SERVICE SKILLS). They did not even ask to reschedule. I asked her wouldn't they charge me if I cancelled this late? She threw out an empty "sorry' and hung up. I guess they are used to dealing with court ordered drivers, because their service is reprehensible for the prices they charge. My daughter has not even had one lesson and I am regretting using this company. IF and that is a big IF... they get their act together I will update this review, but as of right now I am considering going through the process of getting my money back and looking elsewhere. Update 8/22/2018 I received an email from their "DET Director" he stated that they could not anticipate a car breakdown. I agree, but a driving school should have contingency plans for incidents such as a car in the shop. I have decided to stick with them for now and hope their service improves. If the lessons go well I will gladly update this review. read more

Because of their monopoly in Pinellas County with the courts. This will explain the rude arrogant customer service you can expect. Often your driving priviledge is held hostage by these unethical extortionists. Disguised as a non profit the fees charged are astronomical. I calculated for example a 2 day DUI course with 37 students brought in a gross of nearly $10,000.00 with over head costs of 1 instructor clown... Maybe 150 xerox copies....and of course the building..which should be mortgage free based upon its age and deteriorating condition. Upon completion of your DUI class will come an evaluation. I am not sure why it is called this because it takes only 4 minutes for Tammy to conclude you have drug and alchoal issues that require further counseling. Fully 99.9 percent "evaluated" need further counsling. This is because they recieve referral fees and can extort you out of more money. You must use their approved list of counslers. Your paying for it so being prudent I did some research only to discover without exception everyone on their list fails miserably with poor ratings and reviews. Multiple reviewers complained of a joke of treatment and being required to take never ending group classes. Expect to pay another 1000.00 to 1500.00 for this part. You can not complain to anyone. Brandy Howard the director will never your call. When you go to their building after an exhaustive wait finally her assistant may come out and stand defiantly in front of you hands on her hips and give you her spiel...she obviously has given 100x before. Dont expect real answers to real questions. Just short snippy answers before she sucks in her teeth and says. Were done now...leave before I call the police. Wow....just wow. I was nothing short of professional....but I guess she did not like my questions. I have gone and independently taken both a urine and blood test which proves the only thing in my system pure. As I have had no need to take so much as an asprin in 6 mo. As well as the testimony of my family and friends that I rarely consume beer or wine and like never hard liquor. I have had to spend more money on attorney fees and have an appointment with the Judge next week. Clearly you can see this place for what it is. read more