Sundance marine jensen Beach is one of the best dealers in south fl for services and sales . Being a boater for 25 years ,I have dealt with many and none can compare to Sundance Jensen beach . Harold kutner read more

GM Chris and Tech Logan did a great job diagnosing and quick fix turnaround on a time sensitive engine repair. Thank you for your fast action read more

The staff was very helpful and answered all of our questions. We absolutely love our new boat!

Sundance Marine came through for me when others could not. I had an issue in getting special actuators for my 53 Regal sport coupe and Scott took over being the lead man dealing with Regals customer service department local and abroad. He called me to update, and emailed Regal every week demanding service. Once the equipment arrived, the installation was performed quickly with good workmanship by Kayl. Chris also checked on the work to assure that I was satisfied. The girls in the office are friendly and very helpful. I recommend Sundance Marine, and when I need work performed, I will call them again. read more

We sold them our boat 2 weeks ago, still waiting to get paid. Get nothing but the runaround. We've been customers for many years, but never again! read more

HORRIBLE CUSTOMER SERVICE DO NOT GIVE THESE PEOPLE YOUR BUSINESS! I ordered a motor, drove over an hour to pick it up and they come out and tell me the box is empty!? They made very little effort to correct the situation Gave them a second chance to re order the motor, was told they'd get in touch with me the following Monday and make arrangements to pick up the motor that Tuesday. They never called and made zero effort to communicate to me that the motor was not going to make it in time. Once the motor FINALLY got in they have the audacity to try and up charge me $200 more than the original agreed upon price!? These people are scam artists and should not be trusted! Horrible customer service and dishonest sales tactics! DO NOT BUY ANYTHING FROM THEM read more

This is the most DISHONEST, unprofessional, inexperienced shop I had to work with. 3 weeks to do an oil change, iac valve, and Bilge pump. Let's talk about dishonest. Their own mechanic told me in his own words that pump should only take an hour. When I got my bill they charge me for two even when the mechanic said it's easy to do in an hour. The boat was brought in for two alarm signals. After the three weeks of having my boat they told me it was fixed to pick it up which I did and took it out the same day only to have the alarm is beeping still. So the service associate Mark is a bold face liar. Told me the problem was fixed allowed me to take my boat when it was not. Let me not get into them telling me I need new spark plugs when they didn't know I had them replaced six months ago and I didn't tell them that until they ask me to do them. They even told me that they're used to dealing with customers that have more money to throw at problems. I was a paying customer that paid to have you diagnose my boat which you did and did not fix the problem. My boat runs worse now after them touching it them before I brought it in. And I'm out of pocket all this money to have a boat that works worse than before. read more

This is the worst marina I have ever worked with!!! They sold us an $80,000 Barletta pontoon with a large circle with the paint completely taken off. Apparently, the boat was at the boat show and there was a large sticker on the front and when they pulled it off the paint came off with it. They were completely aware of this when they sold us this boat and we took delivery of it. When we noticed it that very day, we called them and they have been giving us the brush off sense. We have been waiting for 10 months for them to replace the panel and we cannot get this fixed. They go through workers every few months so nobody can help us because they have no idea what's going on. read more

Chris the sales broker knows everything about Boston Whaler and a great guy and knows what he's doing .

You would be better off to set your boat adrift than leave it at Sundance marine. I recently had some work done and they double the price and and added miscellaneous changes. Really!! They have the worst customer service. And everything is an additional charge. I am surprised they don't charge to use the dock cleats. Better off sinking you boat than leaving it at Sundance marine Did I mention they removed my electronics cover and my electric were exposed and damaged by the sun and weather. I know need to replace my electronic. read more

Our experience with Sundance was not as described in the info. We purchased a used boat trusted the guy selling it to us ( Chris) and then had a few issues which they did stand up to but created new ones by the sloppy work from the repair guys! In addition to asking about a noise he just ignored. Well turns out it's something that needs to be replaced. Very dishonest. Nothing worse then taking something in for repair and having more issues then when you brought it in. ( especially when the repair guy caused it) We had a gps installed that works well. When questioning them about it , ( the other issues) one of which was the inability to pump gas on an empty tank in which the manager said" that's just something you have to deal with" well it was of no urgency on their part ( though they caused the issue). Said they would come out , never did there was always some excuse. The kid rewired our bilge straight to the battery ( there is a place for it to be wired to) and then it would not shut off. My husband had to snip the wire after going through the rats nest to figure out which one it was. What a mess in there in addition to a piece of metal in The bilge that may have been the cause for it staying on. ( something we will now never know) There was also oil in the water below the bilge. We are first time customers checking out the boating thing and could have been repeat business. Yes it's used but be up front about anything so we are aware and not lied to. Did I mention we live in a boating and paid cash for the boat. Not a great way to treat potential customers, or the folks they know. Sloppy sloppy sloppy and would not recommend. read more

I would NEVER buy a boat from Colby - he used to work at SMG in Houston TX and sold me a boat that needed tons of repair, which he slickly hid from me in a video. I'm from NY & bought the boat based on his recommendations and ended up putting $5K into a $15K boat to make it seaworthy. DO NOT deal with this guy over the phone or internet - you'll be sorry. Go there, look at the boat, test drive the boat and then work with anybody else (sounds like they have a few P.O.S.'s there) read more

6/29/18 I was working with Sundance Marine Jenson to purchase my second Tidewater boat from them. Salesman and I agreed upon the number for the trade in and the new boat. Then the GM Eric Peterson lowered the trade in by $15k, then tried to get me to leave my boat to brokerage for twice the amount of the trade in value! This is how they treat a return customer, pure slime. read more

I had a 2005 225 Evinrude. In 12 years, only had to replace the CPU once. Brought in for regular service. Next time I went out had get towed in. Engine would not start. They charge me $300 to replace battery wires. Next time I go out, have to get towed in to Sundance. I say,it has to be the CPU. They send it out for repair. 5 weeks later,it is put back in, and Sundance says, you need a new lower unit, and a new starter. Now,I am out $4000. Go to leave marina, engine hardley starts. Breaks down pulling into dock. Have a new mechanic from another reputable place look at the engine. First, wiring did not need to be replaced, second, CPU was installed improperly, water line leaked all over unit. Lower unit is a POS made by STS that can never be repaired if it is broken or damaged. Bottom line is, if you want to get ripped off on engine repairs, and never have your engine work right. Go to Sundance read more

Well it has been a little while since someone wrote a review, so I thought I'd share my experience so far. I decided to put my 22' Sea Hunt on the rack with them starting this Summer. The staff, Jen and Anisa especially, were very friendly and discussed options with me for storage. Their policies are very clear and the dock and fork operators are quick and careful. My boat is up on the top rack, so I am always nervous about getting it down, but we've never had a problem. The dock pocket has ample space...even a novice should feel comfortable bringing the vessel dockside. The dockhands are usually pretty helpful about grabbing bow and stern lines when you are there. Never had to wait more than five minutes to get the boat into the water. From a service perspective, I've had some minor maintenance done on my rig: Batteries and hydraulic work. Also, had fiberglass hull work done. The service department has always been speedy and efficient. If you've owned a boat, you know it's not really like a car mechanic where they have to call you before getting the work done. But if you ask them for a quote, they always come in right where they say they will. I'm pretty happy so far. read more

Great service and a friendly staff! They want to be your friends and understand that boating is a lifestyle choice. Great brand selection too. Too notch place with top notch service read more

I have bought several new boats in the course of my life and never dealt with such an unprofessional dealership as Sundance Marine of Jensen Beach and Tony Rossell their sales associate in particular. Upon taking delivery of my new boat I discovered there were two tears in the upholstery, the GPS was not working, a speaker was out, the trim indicator was not working, the gas gauge was not working properly and there were two places where the fiberglass needed to be repaired. The boat was also titled incorrectly. Dealing with their team after they have received payment is a complete nightmare. read more

One of the most trust worthy companies I've ever been associated with. Fair, honest and second to none customer service. It's no wonder the company has been in business for so many decades. Eric, Chris, and Tony where phenomenal. read more

We went through the same situation with repairs/staff. Seems we would have one issue fixed then another would come about. After $6,000 dollars later and lack of confidence in mechanics and staff. We changed marinas. read more

I'm so disappointed in this marina. It is Easter and we wanted to spend our day on the boat... but they are closed. No notice, email, or phone call letting their customers know they will not be able to use their boat so if someone wanted to take it out of the water to use it on a holiday. They will be losing a customer because of their laziness. read more

this is worst company to do business with they do not fix anything and lie about problems you have took me over a year on a brand new everglade to get all my problems resolved by hiring another company to do it read more

I am not sure what is going on at Sundance. I have lost count of how many service managers they have been through over the past year. I believe they are on #7. Try get anything fixed is a nightmare since no sooner do you explain the issue to the Service Manager and he orders parts you find they he/she is gone and the next SM does not have a clue what you are talking about. Unless th stabilize I am going to have to find someplace new. read more

We bought our very first boat here and had a wonderful experience. Tony assisted me in the sale of the boat and helped us every step of the way. Being first time buyers we had a lot of questions and Tony was very patient and helpful! The Business Manger, Joe made it a breeze with financing. We are more than happy with our Tidewater boat and the experience at Sundance! read more