Joe at Main Line Risk Management has been exceptional to work with. He responds to my emails…read morequickly, always picks up the phone, and helps answer questions I have about my insurance needs or the policies themselves. Joe has been an excellent partner as my insurance requirements have expanded for my business, rental properties, commercial vehicles, and more. I'm in the middle of moving all of my policies to Main Line Risk because of Joe's outstanding service.

Joe is a fantastic agent! He's always helpful and a pleasure to work with. Keep up the great work!read more

Great customer service by both Jim and Jamison. Any time I need to call their office, they are very…read morehelpful And courteous. A pleasure to deal with.

Have all my insurance through Jim. Great customer service and very helpful all the time. The best…read morein the business.

My agent passed away, and I was reassigned to an agent in the city. Since then, I have repeatedly…read morerequested that my insurance be transferred to the Ardmore office, but despite numerous calls and conversations, nothing seems to be getting resolved. I have spoken with nearly everyone in that office, including Charles, and this has been one of the most frustrating experiences I have ever had with an insurance provider. The lack of communication, follow-through, and efficiency has been extremely disappointing, and I am growing increasingly concerned about the level of service being provided.

SCAM!!! Avoid at all costs! These guys claimed they were getting me the lowest possible rate…read more Pitched me a suspiciously high rate of $200/mo, then the next month my bill was $600. I called and they told me there were fees for the new policy and that I was paying for the overlap of the old coverage and that next month it'd go back down, then I got hit with another $600 bill. I now see that they signed me up for several insurance plans without my consent like disability and renters insurance. Now they're not letting me cancel my policy. I literally had to switch agents. AVOID THESE SCAM ARTISTS!!!

These guys are old school geniuses! They have taken care of all of my vehicle transfer needs for…read morethe forty years I have been a driver. They have a courier to handle business in Harrisburg and they have smart people who work there they apply decades of experience, common sense; they know how PennDot works! Call them and then walk in. They take cash for service fees and can use your check or your money orders for DOT. I think they sell MO's too. Call them!

Service was very slow and unorganized, no one greets customers upon entry and no one is moving with…read moreurgency. Not even sure why they are needed for DMV purposes, I had a much smoother experience at the ACTUAL DMV when getting my Real ID versus this place that seems to charge a person for everything they do as far as printing your documents, there are all these fees listed in addition to what you need to pay for via your actual vehicle. I'd say use thr online services or go directly to DMV and for insurance call someone get some quotes and save yourself a lot of time over dealing with is Angency it seems to be more stress any money than if you have a dedicated appointment with DMV or a Insurance Broker who sets an appointment vs having all the customers standing around and asking who is next etc. Definitely could use some improvement.

Literally go anywhere else - this place is terrible. Their staff's rudeness is only trumped by…read moretheir incompetence. Had so many issues so will only write a few: 1. In total it took almost 6 months to get my plate (antique plate and then a vanity antique plate). PennDOT does take a while on these but about half that waiting was because of general incompetence on the agency staff. 2. When my first plate arrived they called the wrong number to let me know it was ready (they had called me a few weeks earlier because of another screw up on their part so they had my correct number - just dialed it wrong the second time). I called them 2-weeks after my plate had been sitting there and they said it was "still processing at penndot". Reached out to my local congress person 2-weeks after that to see if they could contact PennDOT directly and they did and PennDOT said they shipped the plate out the month prior. Called the agency again and they said "yes it's here - we called you a month ago to let you know" but again they called the wrong number. So they both called the wrong number AND didn't tell me the plate was ready when I called them. Additionally every time I called and asked for an update they said "we'll call you when it's ready" and acted very annoyed. If I didn't keep calling in I'd probably still be waiting for my plate. 3. PennDOT made some mistake when processing my vanity plate and had to redo it - again had to call the agency to have them call PennDOT to see what was going on - if I hadn't I probably would never have gotten the plate. They had to resubmit the paperwork but at this point PennDOT had increased their rates so i had to pay more on top of this. 4. Generally they just don't know what they are doing, are actively working to get things done with the government agencies they work with, and overall just act annoyed when you try and get more information from them. One mistake here and there is annoying but not the end of the world - this was different - this was systemic incompetence that is not worth the headache or risk.

Used Jonathan a few times and he is been SO helpful. I have referred him to family and friends and…read morehe has helped them as well. Kind, easy going and he knows his stuff 1000% He has helped me with my car and home insurance. Thanks Jonathan.

CONSUMER WARNING. For West Philly people and Upper Darby…read moreresidents. Avoid these crooks like the plague. Sometimes getting a cheap Down Payment isnt worth the hassle and then sometimes the Big companies do crooked things like try to turn a Limited Tort policy into a Full Tort policy. But this is flat out thievery and they will be reported. They take your money for a down payment, lie to your face about a bill coming in 20 days then shortly after you leave they call the insurance company ( access ) to Void the policy for non payment?? This is why there are so many uninsured motorist in Pennsylvania because there is zero oversight of these crooks. There is a number to file a complaint but good luck with that. Again, avoid these crooks across from Terrys Auto tags like the Plague. Go there instead. At least shes LEGIT

I can't thank Insurance Adjustment Bureau enough for the wonderful way they fought for me after a…read moretree fell on my home. They never gave up in the face of multiple very low settlement offers from my home insurance company, Due to the persistence of Ira and his team at IAB the eventual settlement was more than 10X the original offer - an amount that allows me to repair the extensive damage done. I will always be tremendously grateful to IAB that my home is restored to its previous condition and is once again secure.

IAB provided me with amazing service from beginning to end. When you experience great difficulty…read morewith a storm or a flood or fire, you need someone on your side and IAB negotiates with your insurance company, arranges for service people, and is available day and night in an emergency.