I took a leather handbag in to clean a small stain on the bottom, and they charged me $165 for it…read more I should have said no thanks and left. They did get the stain out, but when I asked why the price was so high, the woman at the counter just giggled at me like she didn't understand the question.

While it's expensive, the work is top notch and they're honest. I go there with pocketbooks too!read more

Great Store with tons of selection and amazing customer service…read more Stopped by on a road trip to check the store out. It is well lit and organized, super fun to walk around and explore the options. The employee who helped me out, Wayne, was very knowledgeable and passionate about leather making. He showed me his work in the shop and walked with me to pick out things that I may need to get into the hobby. You can tell he is really there to help you rather than trying to upsell you things you do not need. Which I ended up buying maybe more than what I need anyways since it was such a pleasant experience. 10/10 recommend and would be back again!

I know nothing about working with leather, but I made some knives that needed sheaths so down I…read morewent. Short story is that the employees were knowledgeable, friendly, helpful, and didn't make me feel like a moron for not knowing even the most basic leather techniques. I got some great, very thick sides of leather on sale, and they helped me gather everything else I'd need to get the job done. With their guidance I was able to get through a few steps pretty well. Will definitely go back.

I went to this store multiple times in fall of 2020. I bought a bunch of gorgeous silver jewelry…read more Pretty scarves and funny t- shirt. The owner m-operator was very nice about explaining the jewelry stones and the artist. He polished everything up nice and gave me a polishing cloth to take home. (I bought so many pieces, he knew I would need it!)

I was in this weekend with one of my friends and was not greeted by anyone despite being the only…read moretwo people in the store, finally I had to go up to the counter and ask them for help and they were very dismissive with my questions and offered little to no help, I sincerely hope that this didn't have to do with our ethnicity and only to do with their poor customer service.

The absolute best at leather repair. She did what no one else could...completely satisfied!read more

Grassillini is truly the Leather Genie... Was looking for a…read moreleather belt to use with separate belt buckles and they are hard to find. The Leather Genie made custom belts for me which was a gift for my boyfriend. I actually got 2 of them and he loved them both. The simpleness of just a belt was made with such great craftsmanship. And great customer service as well, I need the holes to be widened due to specialty buckles and upon bringing them in, she altered them right away ensuring my satisfaction of her work. A quaint little shop in downtown East Hartford with a variety of leather items all handcrafted to perfection.. I would highly recommend Garcia and her Leather shop! Amy G.

Great job on the soles and heels of a couple of Johnston & Murphy Dress shoes I wasn't ready to…read morepart with.

Top notch all the way! It's getting rarer and rarer these days to find true master craftsman when…read moreit comes to things such as shoes but George is that and more. He is honest, straight forward and knows shoes! If a shoe isn't not worth repairing rather than just taking your money he'll tell it's not and spend the time to explain why. Whether it's a simple polish and shine or a complex repair definitely give George a shot. I went to the Ridgefield location (15 Danbury Rd)

Sweetest people, helped me and much as he could with my 20 yr old Louis Vuitton. Couldn't help much…read morewith the pipping but was able to cut and mend the leather so it looked much better.

Poor quality high heel repair with cheap tips poorly done. Couldn't fix one shoe. Didn't clean…read moreshoes when repairing which is standard. Charges way more than I've ever paid for tips and didn't get skid pads because they way overcharge for it. Just moved from Manhattan where there are 20 better cobblers at half the price and double the quality. Wanted a local cobbler but this one is horrible on all fronts.

PROS: This place was organized, staff was friendly, prices were good, and the layout was neat…read more CONS: They hide their discounted bags in a cabinet and not out in the open. Their selection with jewelry and other accessories (besides bags) is very limited OVERALL: I would come here for a bag, but other items I would go to a different location.

never answers the phone. And when they say someone is going to text you with options they don't…read morefollow through

This was a great place when he was open. R&S Leather has been closed for years. I was hoping R&S…read morereopened but I can't find any links associated wit h R&S. Does anyone know anything...April 12, 2011...Thanks...

A best kept secret, Into Leather provides hand made leather goods to it's clientele. Hand made…read morebelts, clutches, purses, jackets, you name it! I travel over an hour to get gifts here for the holiday season or whenever I'm at the Commons. The owner is a super cool guy who is the ultimate fan of great music. He welcomes you with open arms and is more than happy to do custom work for you. I had him make an ostrich wallet for my girl that came out so nice, I had to order several more for her friends. Everyone should stop by and check Into Leather out. They truly make gift giving easy.

Fall 2024 - think it's closed. Bummer. A good shoe repair is hard to find. I remember seeing…read moretheir sign up for years.

I dropped off a pair of boots for my wife after hearing her mention a heel had broken. Took me…read moreawhile to locate them since my wife has a shoe fetish, which I aptly help her keep... since I also love the shoes she picks !!! Anyway, after scouring her special 'shoe closet' I had to build to contain her hobby I located them. Making a command decision on my own I went to this cobbler in Ct since our very very local one has retired. I was EXTREMELY surprised at the work done. They came back polished and all the tiny nics on the heel leather had been fixed as best as possible but they look as good as new. They were both done without me asking and for the price of $15.00 I feel well worth it. Definitely have found a new cobbler !!!