Some of the best service I have enjoyed in a very, very long time. Bethany, Patrick and Katie are…read morethe greatest.

I found The Shirt Shop online when looking for a specific golf polo. I was delighted to find they…read morehad my size in stock, at a great price, and I was very impressed with their selection. What made me leap to write a five-star review was their customer service - when a shipping issue with my order took place, Katie and her team jumped right on it, making sure the situation was resolved quickly (and she was a joy to correspond with). If you're browsing online, or if you ever find yourself in T Town, be sure to check out The Shirt Shop!

This review is about to sound very disorganized, because the situation was chaotic. My doctor, Dr…read more Cook, moved to this location from the 280 LensCrafters. I have always had a wonderful experience with him & his team at that location. I called the 280 store trying to order new contacts & to get a sample pair. I was told he's at the Galleria location on Saturdays, so I went the following Saturday. I was then told that he wasn't there, & I should come back the next Saturday. I came back the NEXT Saturday, he wasn't there & they told me I would have to contact his new office. Mind you, I was going out of town that weekend & expecting to get new contacts this day. I get the Tuscaloosa store information, & they tell me to call on Tuesday when Dr.Cook will be there. I call on Tuesday, the desk woman tells me they don't have my information, but says Dr.Cook will email me my prescription. I let it be known that I have been trying to get this done for weeks & I am going out of town that Thursday. I even offered to drive from Birmingham to Tuscaloosa if it meant I could get some contacts that day (Tuesday). I was told that couldn't happen. After I express NICELY I need these sample contacts TODAY after jumping from place to place for WEEKS, the front desk woman hangs up on me. I did not once raise my voice or have a nasty tone, all I did was express that this has been extremely difficult & I would like for this to be solved today. I have absolutely no problems with Dr.Cook himself & have always had a great experience, none of this review is directed at him or the great quality of work he does. As a person who's been in customer service for over 8 years, when someone representing a business hangs up a phone on a customer for no reason other than not wanting to fix an obvious mistake, they should not be in customer service. Anyway, I was told Wednesday my prescription would be sent to the Galleria location, it wasn't. After ALL THIS, on THURSDAY, the day I leave for my trip, I get a call saying the Galleria has received my prescription, but it's expired (by a few months) & I would have to get another eye exam before getting contacts. I don't think I've ever experienced such horrible misinformation in my life. Weeks of trying to simply order contacts for NOTHING. Don't waste your time here, they have zero clue what they are doing. I'm leaving this review for both the Tuscaloosa & Galleria location, because they really joined forces to make sure that I had the worst experience possible.

I went into this establishment today, with my sunglasses. The frame was bent and they did a…read morefantastic job of fixing them, free of charge. I did not even purchase the glasses from this store and they still helped me. Highly recommended!

The ultimate one stop shop for accessories at a reasonable price. Very friendly and helpful staff…read more The Purse Man has everything from Women's clothing, jewelry, purses, scarves, shoes, travel items, sunglasses, and much, much more! They also carry a large inventory of children's hair bows, purses and jewelry; many items starting at only $1.00. The Purse Man also carries a large number of game day accessories for Alabama Crimson Tide Fans! A fun place to shop!!!

From the owner: Specializing in: - Women's Clothing…read more- Women's Fashion Accessories - Specialty Bags - Clothing Stores - Gift Shops - Handbags

I have been a patient of Dr. Robert Moore for several years and have consistently received…read moreexcellent care, He is an exceptional eye doctor who takes his time to provide a thorough exam as well as explain and answer questions. In addition to his vast knowledge, he stays up to date with the latest technology to provide the best care. His office staff are amazing! They are friendly, helpful and knowledgeable as well as kind. I am so thankful for Dr. Moore and his staff and would recommend to all for excellent eye care and outstanding customer service!

Excellent experience with kind and helpful clinic staff. Dr. Moore is informative and thorough…read more Would recommend to anyone needing eye care.

This is the worst customer service ever from a medical office. If you have an appt be prepared to…read morewait, wait, and wait.

they change policy and doesn't cover lost glasses with Medicaid ,never going back to this officeread more

Great little boutique and addition to downtown Tuscaloosa. Clothing gifts jewelry shoes a little…read morebit of everything and some local artists as well. Check out the branded collection of jewelry that exists to empower survivors of human trafficking for meaningful employment and economic independence. Support local as well as worthy causes.

From the owner: Have you ever wondered why we are living so fast and just where we are trying to get to?…read more Is there a destination, a finish line, or a prize? I know that I have exchanged too much time riding this train. It's time to PAUSE and enjoy each special moment that is given and I hope you do as well:) Please come visit us for your apparel, accesories, and gift items!

I had an incredibly frustrating experience with America's Best Contacts & Eyeglasses…read more Before scheduling my appointment, I specifically called to verify my insurance because another provider had already told me I was out of network. The representative assured me I was in network and even confirmed my copay would only be $10. Based on that information, I scheduled an appointment two weeks out. When I finally arrived, I was told by the store associates that I don't have insurance at all. No explanation, no accountability--just a complete contradiction of what I had already been told. To make matters worse, management handed me a piece of paper and told me to call an automated system myself to verify benefits. I did exactly that, but when the system couldn't directly communicate with the associate, they refused to help any further. So essentially, I was stuck in the middle doing their job for them--and still got nowhere. This place clearly has major communication issues and lacks even basic customer service. Verifying insurance should not be this difficult, and customers shouldn't be left to figure it out on their own after being given incorrect information. Total waste of time. I would not recommend.

The staff at the Tuscaloosa location was very welcoming and understanding. Go see their new doctor…read more Dr. Morton was awesome to work with. I'll be back!

I shopped for my first e-bike at Velocity bike shop. Logan was very knowledge about the different…read morebikes, he was patient and not pushy at all. Very much appreciated. I was able to test ride the bikes, the shop is in a great location for that. I came back the following day and rode 2 bikes before making my decision. They were able to do a couple adjustments to make it more comfortable for me. Overall a great shopping experience. I would highly recommend this shop.

Very friendly, helpful service. They helped me ship my son's bike back to CA for a reasonable rate…read more Also tuned up and prepped his new bike straight from the manufacturer (I didn't buy it there, but they handled receipt of it and got it ready for the school year). They are also helpful with identifying local ride routes and clubs. Our go-to shop in Tuscaloosa