This is the Cadillac of all the Palm beach tans! While working in the area I was surprised to find…read moreit! Beautiful and big spot with gorgeous rooms and newer beds. Front desk gal super sweet. They have plenty of beds too! Definitely recommend this location. Plenty of parking as well.,

I had such a great experience visiting this location! I have not been tanning in forever, but…read morewanted to tan before my wedding. Sydney and Zoe were SO patient, kind, and professional with all my questions and helped me find the best package for me.

Very bad customer service! No one is ever at the desk. The tanning bed is filthy. The employees…read morejust walk around & talk on their phones. They should be doing general cleaning! Lots of times, 3 recently, I have come and the doors were locked. I stood there knocking & no one lets me in. The place has people in there but they're no going to stop their routine to let me in. Poorly managed facility. if this continues, I will have to contact my insurance. we need better options than this place!

Terrible customer service, read the contract and everything before you sign up. I canceled my…read moremembership in December and now it's February and they're emailing me about an overdue account balance and sending me to collections.

Don't waste your time here!! I went in for a spray tan, the machine only sprayed 1/2 my body and…read morewas barely noticable tan!! They charged me $20 for the spray, I signed up for the program at $40 a month (thinking the results would be better) and went in the following week to CANCEL! Two weeks later i was just charged another $24.77 + $44.77!!!!!!!!!!! ARRRHHH!!! WTH!?!? I called this morning and they said they need a paper to request me wanting to cancel my bs program - WHY didn't the young woman at the desk tell me that weeks ago??? Today they also told me I would be charged NEXT MONTH TOO!!!!!!!!!!! I'm so frustrated I could spit nails. This is the absolute worse customer service I've ever seen. DO NOT GO NEAR THIS PLACE!!! OYE!

I have been tanning with Beach Bumz for years!!! They have great pricing and a very clean facility…read more I love how it's family owned and you know that Kristie runs a very good business. Everyone there is always nice and very helpful. The tanning beds are current and the lamps are always good!! The clients seem to be spaced apart enough that I never have to wait when I go tan, even if I don't have an appointment!! I can't say enough about this business. It's an awesome place to tan with awesome people to help!! And I have to say how their prices are much better than anywhere else in town!

$19 for a single 5 minute session after the woman unsuccessfully tried to pressure me into buying a…read more$60 bottle of Australian Gold sunscreen... If you love aggressive, timeshare-style sales tactics when you only want a single session then this is the place for you.

I love this tanning salon! Reasonably priced monthly memberships, friendly front desk girls, the…read moreowner is lovely and it's super clean! 10/10 recommend!

I used to go to a different local salon, and ended up cancelling my membership bc I was so…read moredisappointed with them. Fast forward a few years, and I wanted to get a base before an upcoming trip, so I did a lot of research and found that Sun Tan City has the most locations and tanning options available. I headed to this location, asked approximately 100 questions, signed up for a membership on the spot, got a new lotion, and as a bonus, started a red light regimen. They are so nice here, and the beds are super clean, with many varied options. I'm so glad to have found a great place to tan.

This business does not give immediate refunds. I've had two different occasions that I needed a…read morerefund. The first one was the worst! I prepaid way ahead for a full year membership in a 'faster' bed. I had not used it yet, because I was still using my first package. Then I decided to cancel that prepaid 'faster' deal to think a little more about which package I wanted. But, they would not give me my money back. The only thing they would do is give me a gift card, basically holding $376 hostage. They said I would get the gift card in 7-14 days, but it took 21 days. Then it sat in my account until I could add more money to it and buy an instant membership. So I waited till the April "birthday bash sale", then I added a couple hundred dollars to it and bought an instant bed membership. As if I had a choice. I had to use the money there, in their salon. I was very angry that they didn't tell me during the purchasing process that they don't give refunds, they give gift cards. There are No signs warning customers of this policy. It's an ambush! I wonder if it's even legal to hide your store policies from customers? *The other refund occasion was not as big, but still irritating. I returned some terrible nail polish. I was told l could not get a refund at the counter. The employee had to fill out a form, submit it to upper management, and wait for approval. Then I would get my refund in a week or so. Again, no sign saying anything about their horrible return/refund policy. Another ambush! I've also noticed that the bulbs no longer put out any heat/color. They're used up, out of juice. I don't even bother with the instant bed anymore, even though I paid a fortune for it. It's useless. I now use one of the 'fastest' beds. But even they are disappointing. The only place on my body that ever gets any color is my face. I guess they keep the facial bulbs relatively current. Also, I've noticed over the past year+ that they cannot keep employees. I've seen so many arrive, and then 1-3 months later they're gone. I think it's because their pay scale is pretty bad, like $9.00 per hour. When other companies are paying $15-$16. I've also noticed that the place is getting more and more dirty. The toilets are gross. Dried urine has dripped down both sides that have turned grey because it's been there so long (I have pictures). Toilet paper pieces on the floor behind the toilet, dead bugs that have been there for months, dust bunnies every where, boxes of new bulbs for the instant beds, stacked in the front waiting area that have been so long I can't even remember. This makes me so sad, and angry. When Kirby and Sam were managing this Fuquay salon it was always spotless. They all seemed playful and happy, like they got along very well. It was a fun place to go. Every time I went in (2-3 times a week) at least one or two people were cleaning. The floors, the corners, behind the beds, the tops of the beds, etc. The bathrooms were always very clean. Even the faucets were spot free. Now it looks like no one cares. I never see anyone cleaning anything, other than a tanning bed. I can't help but wonder why upper management doesn't check on this salon? It's obvious they don't pay attention to reviews, or people's opinions. Maybe they have forgotten that it's the people's money keeping them in business. So, even though it will probably fall on deaf ears, I strongly encourage upper management to change their return/refund policy, and visit this neglected salon, immediately. It's way over due for a check up.

I scheduled a simple cut and color for my wife, as she's spent the last 3 years caring more for our…read moregrowing family than herself. Not only did Darlene schedule the 2 different sessions 3 hours apart, but she failed to respond to my wife's text message noting the significant time difference. She then made her wait a half hour at reception just to tell her that she'd moved all her other appointments forward. We both took time out of our schedules for this, just to be refused service. Maybe their work is outstanding, we wouldn't know, but the customer service and communication is substandard, as such we'll find another salon.

My wife scheduled me a 90min Swedish massage. It was needed after taking the weekend before to…read morebuild my mother a new deck for her shed. I have seen Heather my masseuse before and she is very professional. She is very focused on your needs and takes the time to talk to you about your areas of concern. I caught myself a couple of times falling asleep. It was definitely worth it especially when you one of those kinds of weeks that tempt to bring the worst out of you.

I travel all the way down to North Carolina just to have these girls do my hair, and that should…read moretell you how much I trust and love their work! Every visit, they go above and beyond--super friendly, professional, and they make you feel completely comfortable from the moment you walk in. The atmosphere in the shop is so welcoming, and the team really listens to what you want while also giving great suggestions. My hair always comes out looking absolutely amazing--better than I even imagined. Their attention to detail and consistency is unmatched. If you're looking for stylists who are not only incredibly talented but also genuinely care about their clients, this is the place to go. I cannot recommend them enough!

Made appointment for 9:00 am for massage for wife and I. Showed up 10 minutes early and filled…read morepaperwork out. 9:10 girl came out and asked for the first person. I said we made appointment for 2 people at same time. They lied and said no we didn't. We busy and can't do that. I said well you're not busy now bye bye. So unprofessional. I felt bad for the masseuse that would've got a great tip.