Allow me to start this post by stating that I am not new to eyelash extensions. I used to have them…read moredone every two weeks by my lash artist in Columbia, SC. I had to stop utilizing their services once I moved to the Southern Pines area, so I allowed my eyelashes to rest for a few months while I found a new esthetician. I booked a full volume set with Lexi. She was pleasant and friendly, which made me feel comfortable-- unfortunately that is the only positive thing that I can say about this experience. After discussing how I wanted to achieve a cat eye look with medium volume, Lexi began to work on my eyelashes. Two hours later, I notice that my left eye continues to water and tear up. It hurt so bad. Lexi had placed the glue too close to my lash line on an eyelash that she admitted was far too small to hold the weight of an extension. She then said that the watering of my eye may compromise the longevity of that set. I said "no, biggie, I understand", paid, and walked out. My left eye still hurt so bad. It wasn't until I got in my car and took a good look at the eyelashes that I realized that that lash was going to have to come out. Moreover, the lashes on my left eye were completely falling apart and drooping under their own weight. I went back inside and told Lexi about the problem. She was already with her next client, told me to rebook for the next day so she could fix it and removed the troubling eyelash. At this point, I'm in too much pain to ask for any other compensation and I just wanted to leave. Once I got back in my car, I realized that the lashes were drooping so far down that it was making it difficult for me to see. Unless I wanted to walk home, there was no way for me to leave since I drove myself. I knock on the door once more, Lexi lets me in and reluctantly removes my entire set. She put the remover on my eyelashes, left me with a fan to cope with the burning sensation and continued to service her next client in the other room. I felt terrible. She comes back, removes the lash extensions but neglects to remove the clumps of glue that were left on my natural eyelashes. I drove home, took a long hot shower, and my eyes began to burn again. I rubbed them and rubbed them because they felt like they were stuck together until the eyelashes began to fall out. My left eye is missing so many eyelashes now and it will take weeks for them to grow back. I honestly sobbed because I knew I was gonna get engaged over Christmas and my left eye was pretty bald now. There was snot and tears everywhere. It was not pretty. It was hurtful and I took a big hit to my confidence because of it. I decided to email the salon and let them know what happened to ask for a refund. I provided the pictures below as proof that something had gone really wrong during my experience and received a call from the owner about a half hour later. Up until this point, I would never have thought to write a poor review on a small business. I prioritize supporting local. However, the owner's response left me absolutely gutted. I did my best to put my big girl pants on and calmly explain what happened. She responded with saying that my story was not possible. She also stated that "she's been doing this for 30 years and has never seen anything like it". I didn't appreciate being gaslit into doubting whether my awful experience at the salon was real or not. Again, it was so hurtful. She said she would call me back after she talked to Lexi, but she never did. She also said she would reimburse me for the services, but she never did. It took me going to my bank and disputing the charges for me to get my money back. If I could give this business -10/10 stars, I would. People come to beauty salons to have their confidence boosted and leave feeling powerful. Instead, I left with a patchy left eye and a heart full of hurt. Save yourself the trouble and go someplace that won't make you look or feel this way. For the salon, if you feel like finally giving me that call back you promised, you have my phone number. Maria

I've done my lash extensions and my facials here and have always had an amazing experience. all the…read moreladies are so kind and I always feel at home! 10/10 recommend!!

This is a great salon with a ton of amazing apparel and accessories. The staff are so friendly,…read moreeverything is always clean, and prices are reasonable. Several options for levels of tanning and packages. I've been going here 6 months now and they are consistently wonderful.

Best tanning salon in Moore County. Clean, attentive and friendly staff. Mystic tan to tanning beds…read moreand they offer Poly red light therapy for skin rejuvenation.

Got a tan at home with Malory and it was a great experience! She was professional, through, and…read morekind. I really loved the outcome and would definitely recommend her. Booking was super easy and cost was well worth it.

I love Tansformations! I got the mobile spray tan, as they come to you, how convenient! Samantha…read morearrived, set up her tent, sprayed me down and was gone within 10 minutes. She was knowledgeable, funny, friendly, and efficient! I experienced the "rapid" tan and this gives you an automatic tan. You can shower (rinse with no soap) about 3 hours after. You then shower 12-24 hours later normally, without shaving. I waited for about 24 hours. I love that you can sleep without the tan getting on your sheets, especially considering ours are white. I got this for an event last weekend and am still loving it! I told her exactly what I wanted, although it was difficult as I had not had a spray tan in probably ten years! She somehow knew exactly what to do, and it was beautiful and natural looking. Almost 6 days later, still tan and beautiful. Me being me, I had plenty of questions. They responded quickly with many answers to ensure my tan would not be affected by what I wore, showering, moisturizers, etc. I highly recommend Tansformations. They have five stars for a reason! I already have the next tanning session booked for my sister and I, for my bachelorette next month! Can't wait!

I went to Karen hoping to find a subtle spray tan for my wedding. I'm very fair, so I didn't want…read moreto match my dress, or look like I'd been on a tropical vacation, I just wanted to lightly "glow". The spraying process was very comfortable for a first-timer, she knows exactly how to put people at ease. Karen gave me the lightest formula and it turned out extremely even and natural looking. My tan faded beautifully over the next week with no patchiness and lasted much longer than tans I have previously applied at home. I highly recommend this place for those wanting low-stress, carefully applied color!

I made an appointment here to get a spray tan 3 days before my sisters wedding. The woman that…read moretanned me was so incredibly nice and made me feel very comfortable. However, I'm not pleased with my results. Right before she started spraying she told me she was going to give me medium color (even though I'm very fair-s) since the wedding was a few days away. Because this was my first spray tan, I trusted her to make the right call for my skin. Unfortunately, I was left with a a blotchy face, an orange color, and blotchy spots all over my feet. I'm left trying to find ways to fade my tan so I don't look silly wedding pictures. Update: I talked to a woman who worked at a different tanning salon and she said that armpits, inner forearms, and feet should not be sprayed as directly as they were on my body. These areas should be sprayed more lightly (if at all) to give a more natural look. This was not my experience here. Again, I did follow all pre and post tanning instructions on the website. Karen's response to my review makes my experience even worse and makes me question how much they prioritize customer service and satisfaction.

This is the Cadillac of all the Palm beach tans! While working in the area I was surprised to find…read moreit! Beautiful and big spot with gorgeous rooms and newer beds. Front desk gal super sweet. They have plenty of beds too! Definitely recommend this location. Plenty of parking as well.,

I had such a great experience visiting this location! I have not been tanning in forever, but…read morewanted to tan before my wedding. Sydney and Zoe were SO patient, kind, and professional with all my questions and helped me find the best package for me.

If you plan on becoming a member or buying any sessions be prepared ahead as they do not provide…read morerestrooms access to their customers.

Super nice staff, I've never tanned before but they made me feel so comfortable! Beds were…read moreregularly cleaned and staff was wearing masks :)