I took my grandmother here for her first massage as a birthday gift, and she loved it, which was…read morethe goal. The staff was attentive, and the massage focused on areas I mentioned, like her neck and shoulders. As someone who gets regular massages in LA, I thought it was decent but not exceptional. The pressure was lighter than I prefer, and at times, it felt more like poking than deep tissue work. For a first-time or less regular massage-goer, it's a great value. I'd likely try another place for more intense pressure but would consider returning for the standard Thai massage. Solid choice for the price!

This is a great value for the care you get. My son and I went for a 60 mins massage today and came…read moreback very relaxed. The ladies that provided the massage were very sweet and did an amazing job. Just the right amount of pressure. I now plan to gift massage from this place to my parents. And intend to come back in the future as well. Brookfield's well kept secret. If you don't go expecting a spa experience and just want a massage, this is a perfect place.

Had a wonderful experience today. A 60 minute foot reflexology that felt like heaven! If you get…read morethe chance and want something that makes you melt you should try it. The ambiance is quiet, the music peaceful and the chairs are oversized and comfy. Nice touch with the heated neck pillow. Not only do they massage your feet they work on you calves and lower leg. Simply wonderful thank you!!

Let's face it, most of us are hunched over a laptop or staring down at our phones all day and we…read moreneed relief! Getting an appointment same day or even same month at the fancy pants massage is out of the question, so in steps O Chi Reflexology (aka, Mall Massage)! There's no shame in my game, I'll sit in the middle of the aisle at Mayfair Mall getting a chair massage, nobody pays no mind. And here at Southridge Mall, O Chi has been a lifesaver recently, and I've gotten a chair and a table massage on short notice. (There's no reservations here, you just show up!). I really liked my chair massage, and recently went 40 minutes on the table with a 10 minute foot massager added on. It was an intensely deep back shoulder massage that kind of made me sore for two days! Hey, that's fine, but man oh man it was nuts. 10 minute foot was plenty and seriously it was a lifesaver. I'll be back to O Chi for the occasional chair massage and since they stamp your card, I've got an incentive to fill it up and fill up my cup, because I'm worth it!

When describing Janet I always tell people that she an angel with wicked hands. Janet works with…read moreyou prior to jumping on the table to identify your areas that need work. She is conscious of the pressure of her touch and adjusts based on your comfort level. Janet is also certified in kinesiology, which makes her the perfect therapist for high performing athletes including my teenage daughters. If you're looking for a massage therapist that is customer focused, she's your girl! A+

Thank you to this Gem of a massage therapist who not only got me in last minute but worked magic on…read morea stiff neck. Thank you Janet.

First time here and it was a good experience…read more This location is tucked into a shopping area across from Target. When you enter, they have a sign up saying masks are optional. One person behind the desk had a mask and the other didn't. The two massage therapists I saw that afternoon (including mine) both had masks on. You sign in and complete documentation before going back. My massage therapist asked a couple of questions and covered some points on the paperwork which helped me understand their process better. I've been to quite a few places before, but this was pretty nice. Music not too loud, my therapist was not chatty (super appreciate), and it was a comfortable atmosphere. All in all, relaxing and therapeutic session. I look forward to going back! Prices seem a little high but I may look into the membership to make it more manageable.

Decided to purchase the membership in January and it has been something that I look forward to…read moreevery month. I go to the same therapist every month, she is a pressure level 4, deepest possible. The only slightly negative thing I have to say is she is really popular and books up well over a month out now. They then moved her to West Allis, I would prefer they bring on more deep pressure trained therapists to provide more options. Both the Elm Grove and West Allis facilities are clean, well maintained, and a very peaceful and relaxing environment.

Shannon is the best! I have many health issues, including a connective tissue disorder and…read moremuscle/skeleton problems as well. Her therapeutic massage not only feels incredible but has lasting, positive effects for me. She listens to your concerns and gives fabulous feedback once the service is over. I recommend her to everyone because she's just that good.

Shannon is absolutely fantastic!!! I have never had a massage like the ones that I have gotten from…read moreher. I have seen numerous massage therapists over the past 10 years for pain/ stress relief and Shannon is by far the best I have been to. She is extremely knowledgeable, intuitive, and talented in what she does. Shannon is also very sweet and easy to talk to, we always have great conversations, so I feel like it is therapy for both the body and mind. Book her, you will not be disappointed!!

Rebecca did a fantastic job with deep tissue massage. She addressed the problem areas and showed…read moreempathy and professionalism. Highly recommend!!

Went for a 60min massage and had Rebecca as my masseuse. She reviewed my needs and pressure levels…read morebefore starting. The massage was great. There were only a few times the pressure seemed a bit high, but I was okay with it and didn't ask to change the level. The room was nice and clean and the table was comfortable. The only difference for me from other places was the room stayed brightly lit the whole time, but maybe it's harder to dim with the external windows. Wasn't a big deal for me, but some people may not like that. The pricing is very competitive and they also offer deals on 3 and 6 massage packages.

What a lovely massage spot! I took my mom here to get a massage (her birthday gift) and I loved…read morethat we could go at the same time and we were able to book a day in advance. The staff were really friendly and the masseuses were great at the massage and checked in to make sure the pressure was good. They have a massage chart where you can customize your massage with pressure, essential oils, stretching, and hot stones. Overall this was a great experience and they had a deal if you paid in cash. Definitely recommend!

I've been coming here for years and they've grown their business. They're really good at deep…read moretissue so you can assure to get those knots out! If You pay cash you can get a punch card and earn a free massage once you fill it up! Since they've grown they're usually Pretty booked up on the weekends so plan ahead and book in advance if you're going on a Saturday or Sunday. I went on a weekday and they had availability. Don't forget to tip! Their spa is on the second floor inside the fifth third bank, pretty easy to find as they have good signage. Ample parking since it's in the suburbs. They now serve lemon water and power bars in case you get thirsty and hungry after!

I came for a couples massage with my husband. I had Anna and I think my husband had Jennifer. This…read morewas our first time here. We both enjoyed our massages. I have a shoulder that dislocates frequently and I said to be gentle with it and my neck because of a neck injury. Most places do it too hard and I'm in more pain after. Anna was not too rough. She did a perfect job and firm pressure in my hip and back of my thigh where I have sciatic nerve pain. The only suggestion I have is getting heating mats on the beds because I was very cold but I will be back!

I have visited Lily Massage several times and have not been disappointed. Yuyu has hands of gold…read moreand her deep tissue massage is simply an experience. Cindy and her staff are alway so courteous and accommodating, even with last minute appointments. The facility is very clean and quant, with the focus always on the customer. Well done!

Great massage for reasonable rates! What a hidden gem! My new favorite massage place.read more

Massage was okay, a little bit too much for me but she did check in and ask if I was doing well. I…read moreshowed up at my appointment time and they spent 15 minutes trying to convince me to spend more whether it be more time on the massage or more people massaging me. They are very pushy. Additionally I noticed that there are peep holes in the doors? And it's not for the patient to look out, they look in to the treatment room. Maybe it's to check on whether or not you're ready for them to re-enter but still creepy in my opinion.