This gas station is right next to the turnpike on sunrise boulevard so it's a pretty ideal…read morelocation. It's across from a mobile for landmark references. It has a good amount of pumps. Pricing is average. It's a little rundown, not horrible, but it's a gas station.
The reason I'm writing this review is because of the customer service. Granted the surrounding area may not be ideal, however that offers no justification for an employee being slightly rude and annoyed with a newly arriving customer .
Story.
I went inside and paid for gas, exited and selected my option on the pump but the gas would not come out.
Initially I didn't want to go inside, but there was no option to pay at the pump . Pump number seven screen flashed with a message that stated you must go inside to pay.
Back to the story, I went inside for the second time to inform the clerk that the screen kept flashing and did not give me an option to select my gas, although I made my selection it just wouldn't work. I simply said that the pump was not working. He asked me what was not working, I replied that the gas wasn't coming out and that the screen is still flashing. Also, it didn't show the dollar amount that I paid for. It actually told me to go in to make payment. He annoyingly said don't just press the button and that I had to hold it down. I am writing this calmer than what he actually gestured because body language is a factor in displaying your annoyance, he was frustrated. I don't know what happened during the day. I don't know if I was the 100th person to ask a question , but I myself was very polite and pleasant, because I know this person is working and handling customers on a regular basis. And I was replied to as if I were a gas station idiot. Lol you never know maybe I am. But in my experience, all you have to do is press the button not hold it down . Maybe you could be kind and maybe not so much annoyed with your customers, especially not knowing if it's their first visit at this location. So three stars. One for location, one for traffic flow, and one for the amount of pumps. -2 for customer relations. Horrible first time impression, if you don't want to see your customers fix pay at pump option at number seven.