I found my experience to be extremely unprofessional which is really unfortunate because I had a…read morepretty good experience up until the day before my closing. The final numbers came out to be thousands more than explained to me and when I called to speak to Chris Puorro regarding the situation I was brushed off and told there was nothing he could do about it. He treated my situation like an inconvenience, so I will unfortunately not be referring anyone I know to this company.

Please stay far away from this company!!! Horrible and worst experience!!! We put all our trust…read moreinto Jersey mortgage to get screwed at the end!! Thank God we saw the SCAM that they were trying to do on us before we signed papers. The sad part is that we lost 4 months!!! Most unorganized and unprofessional. Trying to fool people!! Thanks to Al Perez and Liz !! If you read this STAY AWAY!!

I have had the pleasure of working with this company twice. My lender is Crystal Hong and she is…read morethe absolute best. She's understanding and extremely knowledgeable when it comes to loans and credit. This company has helped me purchase a home and also prepared me in purchasing another.

Evan was referred to me through my realtors in NJ l, and I could not be more happy with my…read moreexperience. Let's face it--Financing a house is not the best part of buying a house. It can be painful in the wrong hands. But it was clear from day 1 that Evan and his team care more about the people they serve than they care about money. And in the world of money, that is rare. Working toward my financing I called Evan several times to get financial advice that honestly went beyond what he should be expected to do in his work. He even called me on house closing day to see how everything went. His team shares his values as well--that people are important and customers are not just profit. I enjoyed working with all of them and found them all helpful in making financing as painless as possible. I would 100% (and more if that was mathematically possible) recommend working with Evan and his team on home financing.

Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

Avoid this lender. They completely waisted my time. Completely unprofessional and with some many…read moreother lenders out there I can't see why someone would choose this lender.

The buyers of my home used them and even though my buyers gave them every thing they asked for in a…read morevery timely manner. It took almost 5 months for them to finally close. They left the poor family buying my house homeless for a month. The buyers were very lucky I was in a position to wait and was able to let them put there stuff in the house before closing otherwise they would have lost the home. Stay far way for this company if you really want that home. Not everyone would put up with what I did.

Wish i could give Jon and Guaranteed Rate zero stars. Very unethical, process was a mess from start…read moreto finish without them ever taking accountability. stay far far away

From the owner: NMLS #143207 | Guaranteed Rate Inc. is one of the largest retail mortgage lenders in the United…read moreStates. Founded in 2000 and licensed in all 50 states and Washington, D.C., it has helped homeowners nationwide with home purchase loans and refinances.

If you're looking for a mortgage lender who actually cares, go with Bobby. He made my first…read morehome-buying experience seamless despite a very tough market. Bobby is attentive, always available, and incredibly thorough. He never missed a call or text and was always ready with a solution to get my offer noticed. He truly listened to my needs and helped me close on the perfect home. 10/10 recommendation

Bobby was recommended by my brother who closed on his home a few months ago. My experience with…read moreBobby far surpassed my expectations. First home purchases are perceived as stressful and complicated. Not in this case. Bobby and his team were along for the ride every step of the way, portraying professionalism, care and dedication. I look forward to working with Bobby on our next adventure. Thank you Bobby!!

Love love loved using this company! Used them for two purchases. Very easy to talk to and always…read moreavailable to walk you through the buying process. Mortgage is filled with confusing terms and can be a big headache but they made the process smooth and easy. Joe was definitely a guiding force in this last purchase. Would recommend him and the company to all who are looking to get a mortgage.

The team from American United is as good as it gets. I have used them for two transactions and…read moreboth went off without a hitch each and every time. Even more so I have referred them to friends and family who have had similar results. Don't be fooled by the big banks and there offerings as Joe and his team has been able to beat their rates each time I came to him. I recommend them highly and wouldn't let anyone else handle my transaction.

Working with the Lemeshev team was a 10/10 experience. We worked primarily with Esther Lee, who was…read moreone of the nicest and most knowledgable professionals we've had the pleasure of working with across any field. She was incredibly patient with all of our questions and concerns, and was always ready and willing to hop on a call to give us further detailed explanations. We felt really taken care of as we navigated towards closing, and she was a big reason for why we felt that way. There's no doubt in my mind that we wouldn't hesitate to work with Esther & the team again in the future, she made a complicated process painless for us.

I had a great experience with CrossCountry Mortgage…read more Esther Lee is amazing. She was very supportive during the whole mortgage process. At each stage she would share her expert opinion and will patiently here my question and concerns. Her immense knowledge helped me resolve all my questions at each step of the way. She had a detailed walk through of each draft disclosure and the final one. She helped me a lot regarding mortgage rates and guided me to lock in the rates at the right time Even today After the mortgage is all finalized she is very approchable to discuss any questions i have I would stronly recommend Esther and CrossCountry Mortgage.

John is effective, efficient, communicates well and always does a great job for us. We've used him…read moreon several purchases and will continue to do so in the future.

I'm very happy that John was working with me on refinancing of my townhouse. He displayed deep…read moreknowledge of the subject matter when answering my questions. He always returned my phone calls in a timely manner. John explained in details the entire process of getting a new loan at the beginning so I did not feel pressure in getting on time all documents required . John was very professional during the entire process and I will recommend him to my friend who will look for a new loan in the future.