The folks there are friendly. They went out of their way to help us…read more They're open early& i believe there open on Saturday, probably open on Sunday during the winter. These people are life savers in the cold Ohio winters. They have diesel, propane, & kerosene. They fill everything from, grill tanks ,to hundred pounders to, home tanks. Thanks! !

The food is absolutely wonderful along with the service, Dave wouldn't have had it any other way…read moreand Joe has carried on Dave's Food Mart as Dave would have wanted. I go there every time we come back to visit.

Breakfast sandwiches are made fresh while you wait. They're cheap and way better than fast food…read moretrash! Also, a big fan of their chicken strip meal. Their fried chicken is a staple of the town.

Really like these folks! We were previously Ferrellgas customers and dropped them for Suburban…read more Customer service is, hands down, MUCH better than Ferrellgas, prices are much better, fewer surcharges and the surcharges they do have are half those of Ferrellgas. Another nice thing is these folks lock in your price for the season (Ferrellgas does not do that and we ended up being gouged by them during the 2014 winter) and they are very responsive when you call them. Place an order and the truck arrives within a day or two. Hard not to like having a propane supplier that acts like they WANT you as a customer and treats you accordingly. Very refreshing!! Would recommend Suburban to absolutely anyone.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 41 states.

A++ Super easy to do business with. Staff is very friendly and always is ready to help…read more There is a reason these people have such a foothold and loyal customer base in their community!

I hate to even give this place one star. I called today to discuss a bill. I am frustrated as…read moreanyone would be in my situation and said a cuss word and the "customer service lady" hung up on me. I called back, she refused to let me talk to a manager or the owner. Long of the short is- A house I purchased had an empty propane take. We called got a quote- PAID IT.. then 3 months later get a bill for another $211 because THEIR delivery guy screwed up and didnt apply things correctly. So not only am I being billed for THEIR MESS UP, there is also "Finance Fees" which is a late fee because they waited to send me a bill 3 months later. HORRIBLE CUSTOMER SERVICE!!!!!!!

I cannot say enough bad things about this company. I very rarely go online to rate a company in a…read morebad light, but this company is AWFUL! They told me for 2 years they would come out and paint my propane tank and they never did. When I decided to change companies, they overcharged me and even told me they overcharged me and then will not revise the invoice to the correct amount. I asked them over and over again for a revised invoice but instead of sending that to me, they sent me to collections!!! I am paying this stupid bill to be done with this company, but there are a lot of propane options and this is by far the very worst!

I was very disappointed with the service I received from this Amerigas store. I needed a 20 pound…read moretank refilled and an 11 pound tank recertified and filled. Recertification needs to be done by a qualified technician so I needed to find a location that could perform this service. When I called the store, the person who answered the phone told me I'd have to leave the tanks overnight because they don't have a dock worker. The guys on the routes do the tank work at the end of the day when they come in from their routes. I asked if there was a location that was closer to me in Medina that would not require two trips and was told that there wasn't. I drove to the store and left the tanks. When I arrived, a different person than the one I spoke with on the phone told me there is a store in Akron that could have filled and recertified the tanks and did not require an overnight. When I returned to pick up the tanks the next day they had not been filled or recertified. The person in the office called a worker to come in to do the work, but was told it would be at least an hour before he would arrive. I took my tanks and headed to the Amerigas in Akron. I received outstanding service there. Don't go to the Amerigas store on Royalton Road in Columbia Station. This place should not even be in business. The person who answers the phone is clueless.

I am not surprised they have bad reviews. I am on auto fill program, but I still had to call in…read morebecause I was down to 15%. I was filled the next day at a price of $2.69 per gallon. One day earlier my neighbor had his tank filled by Kelly's Propane for $1.89 per gallon. My friend in Orrville is paying $1.59 with Centerra Co-Op (and those are not intro. rates) I called to complain, don't bother. Shop around I could have saved $421.00 on one tank by going with a different company.

I wouldn't even give you one star. I would never recommend Lindens.I wouldn't buy like they wanted…read moreme to. They wanted to charge me $700 to fill up the tank. And then when they realize their tank was leaking propane they came out and put a red cap on it. And then the following week they pulled their tank out because they knew they were in the wrong for letting their tank leak PROPANE

We needed a U-haul to go from Ohio to Texas on short notice. Mike was able to not only procure the…read moreshipment, but it arrived in excellent condition. Excellent customer service! Thank you!

We bought our Christmas tree here. They had beautiful trees and reasonable prices. The staff was…read morevery helpful and extremely nice. We will definitely be back. Great place.

Took care of me and were extremely helpful . I would go there again. They are the best.read more

Company doesn't sell 125 gallon tanks for propane wants to rip off the elderly and uninformed by…read moreforcing you to lease the tank and charge you more than double for you propane per gallon just because you have a smaller tank and says only if you have a generator will you get the better rate! What about those of us who need heat if the electricity goes out. This is a rip off and many don't realize it So unfair basically price gouging elderly and uninformed. Don't buy from them .

If I could give a zero review I would. If my review can make just one person avoid this horrible…read morecompany, then I have done something positive. Really bad customer service. They will let you run out of propane in the winter, and they won't even talk about refunding the amount you have already paid. Now fourteen days since I paid more than $1,000 for propane. No delivery, no reasonable response from those rude women who take the phone calls, no possible way to talk to anyone in charge or with a sense of responsibility. Just wait until the bad weather is done and you no longer need your propane, then we'll deliver. There is no way to complain in any effective way except through independent reviews like this one. Please, please avoid this company. You are in for nothing but lies, rudeness, incompetence and laziness.

If you can avoid ever doing business with this company, do literally anything else! Every single…read moretime I've ever ordered propane, they always put it in the wrong tank. They haven't even gotten right once by accident. By far the worst service ever. Doing anything with this company is one of the deepest regrets of my life. Save yourself from endless headaches and go anywhere else or switch to electric. Their incompetence knows no bounds.