Absolutely terrible, wouldn't let me leave. Locked me and my dog in a room with no ac or water in the summer.

Worst director I've EVER met by far. Her own staff says she drinks during work not sure if that's 100 true but more then one has said it when I complained about her read more

Ive been here more than I liked to say, BUT each time I got clean longer. Sadly we fight addiction for life. I'm proud to say I have been clean coming up a year !!! The staff , the the CNA'S and nurses are my favorite !!! They do not judge you!!! The counselors have had their share of addiction, and aren't afraid to tell their story which gives me hope. The place is extremely clean. The food is awesome the rooms it's like you were living in a hotel I rather stay at this detox, then go to sober living or rehab any day!!!!! This place really cares and goes above and beyond ! It makes me upset when I hear addicted scream at the nurses because they're taking "too long" because they aren't at all! Sadly I was sectioned and had to go to watc in New Bedford mass and a nurse literally told me "we didn't ask for you, we don't want you here, and wish you'd just leave so you can go use already because you're getting on my nerves" never ever in my entire life being around nurses and coming from a family of doctors , a nurse practitioner, 2 cna's as well as 4 RNs ... I told watc that I wanted to go to sunrise and has to spend 30 days in a place that was jail!! The food was awful the bathrooms were never cleaned and shared by everyone and it also was overpacked and they broke many laws including Hippa!! But enough about watc ... I'd you want to get clean , stay clean , and have a huge support system , go to sunrise !!!!!! It's the most beautiful and fun detox I've ever been to and they make sure you are comfortable and the detox is smooth , they also come in and check on you, check your blood pressure , make sure you eat and drink, the doctor cokes in at 5 am and makes sure if you're uncomfortable to raise medications of necessary!!!! I love Melanie and Shawn but they do not work there anymore ... and I believe it's John ?? Or Jeff ! The manager ... he had me go to Charles River and that's the reason I have a year clean !!!!! Thank you sunrise . I can tell you guys are all there because you care not because of a paycheck like other places will say to your face . 10 stars !!!!!!! read more

Although they have medical staff there, my daughter was left in a room without any help until she got so dehydrated from vomiting that she started convulsing and was rushed by ambulance to UMASS emergency room. So much for confidence in patient safety during detox!!! read more

Place is a joke quick to take your money and toss you in the wind... do nothing for you... counselors are a joke I met with my counselor two times throughout my entire stay for about three minutes each time... There is so much miscommunication and very misleading... all they do is BS you... place is very dysfunctional half the people there don't even know how to do their job... they held onto my belongings after I left and made me take a 3 hour trip because Everything is so on organized no communication everything is all over the place enough said place is a joke... And the food is terrible read more

this place is horrible. They refused to give me transportation after I finished my detox. They kicked me out on the street at the end of January, and Massachusetts freezing they refused to give me a ride home because I did not choose the aftercare program that they wanted me to choose, I went on my own time while detoxing with my paid phone time to find a Sober Living near my work and my home so that I could work to pay for Sober Living. They wanted me to go to Brooke recovery center which is 45 minutes away from my work, and I have no drivers license would not provide me transportation six days after finalizing my detox in the freezing cold, because I did not choose the Sober Living house that they wanted me to go to absolutely disgusting to treat somebody like this. They are only out for the money and for your my premium insurance read more

The Sunrise Detox detoxifies expectations and provides a highly personal and individualized quality of care that will help your particular needs get met and then evolve. The staff working here are extremely kind, friendly and accommodating. They are very understanding and overall great at what they do. I definitely recommend the kind of care they offer here. read more

Any detox is better than struggling with addiction so I encourage you to seek treatment. Sunrise is horrible. The counselors are rarely available. You can't go outside. The place is incredibly noisy. The food is good if you aren't a vegetarian. The place is very clean. read more

I personally have experience with this place. The staff tried very hard to do the best they could with the resources they were allowed to use. Shavon and Courtney were two of the most unwelcoming people I have ever met. if you have a problem it will get brushed under the rug. They drug you so much to fight the addiction you end up nodding off in group just like you would being on your vice anyways. The detox literally has as much drugs running thru it like the streets of worcester. I was told by shavon that you should know why you were an addict or alcoholic within 30 days and you are not an addict or alcoholic once you figure that out. I Do NOT recommend this place due to upper management having their head up their a** and is more concerned about a buck not the client. i mean heck one of the Higher ups owns the sober houses and gets paid rent thru sunrise detox. do not send your loved one there and it's unfortunate because the staff you actually interact with do try. read more

Stay away!!! Sunrise did not act of behalf of the patient and what was best for their long term care. Poor communication resulted in an unwanted/unneeded overnigh stay. They would not return my calls or the calls of the treatment center we were transferring to. My opinion: they are trying to collect the $$ from the insurance company (I plan on letting them know the chain of events) The building is in horrible condition; does not look like what's on the website. There are better options. Keep looking. I feel very uncomfortable I let a loved one stay there. read more

And all about who has best insWas sick and vunerable and was told to stripp naked in front of 2 young girls and walk back and forth then to,d to turn around and dress in front of them.... was in for alcohol so not sure why the strip show....next day my girl counseled said "isn't that what every guy want?" I was so k I couldn't sleep ....next day asked to leave because of it and was told that I would have to drive myself home if I left ama, the embarrassing part was to have to see them everyday......probably should sue.....maybe think twice......$100 to get back home ..and sicker then when I went in mentally & physically. Feel safe At least read more

I went into the hospital concerned about certain habits that have been developing that I knew couldn't continue for my own health. Tufts Medical immediately referred me to Sunrise. They happily took me and got me situated without a problem well after 2AM. Rachel T and her medical/clinical staff are very fun and comforting. The rooms/food/and immaculate. 5/5. read more