Do not use this company! Zoe, the gatekeeper to the supervisor and technicians is rude and unprofessional. We have been a customer of theirs for a while and after the storm, our outside elevator was damaged, and the technician said not to use it. When I called to follow up on when the repair would be scheduled, Zoe said that there was nothing in the notes saying that it needs repaired and refused to do anything else about it. I asked to speak with her supervisor, and she said that the supervisor would tell me the same thing. Very rudely she asked if there was anything else and again, I asked if she would leave a message for the supervisor at which point she hung up on me. I called back three times and she would pick up and hang up. There are other companies out there and I HIGHLY suggest finding someone to use other than Sunrise Elevator Company. read more