I can't say enough great things about Sunrise Pools and especially the owner. His customer service is truly exceptional. He is extremely hands-on, involved, and genuinely cares about every customer and every job. You're not just another number--he takes the time to explain things, answer questions, and make sure everything is done right. From start to finish, the communication and professionalism have been outstanding. I've personally never had a single negative experience with this company. The owner's integrity, work ethic, and attention to detail really set Sunrise Pools apart from others in the industry. They proudly serve Hampstead, Wilmington, Holly Ridge, and Topsail, and it's easy to see why they're so well known and trusted throughout these communities. I've noticed a few negative reviews that honestly don't match the level of service I've consistently received, and they don't reflect the hands-on leadership and care I've personally witnessed. If you're looking for a pool company that stands behind their work, treats customers with respect, and is deeply involved every step of the way, I highly recommend Sunrise Pools. Five stars without hesitation. read more

Nothing but lies and stealing your hopes and dreams. We began our project in October 2025, Christian was attentive in the beginning promising "clear communication" and quoted 6-8weeks for completion; here we are in May 2026 and still not finished and can't get in contact with him. He took ALL payment installments and hasn't completed 20K$ worth of work. We have been beyond patient and understanding, hoping he would finally finish the job and nothing. We pleaded he at least drop off our equipment (which he continued to state he "just had to pick it up") nothing...we begged he please just provide the pictures that our pool was bonded correctly for inspections...nothing. Not only are we out 20k$ to complete this with another company, we now have to go through our concrete Around the pool to prove electrical bonding was done because he didn't bother doing inspections while the project was in his hands. He's nothing but a liar and a cheat. DO NOT HIRE HIM, we are one of MANY he's done this to. Hopefully karma prevails here and Christian is held accountable for his actions. read more

If you are looking for a GREAT team to get the job done and get it done RIGHT! This is who you need to hire. The owner and his team care and it shows in the work they provide. Honestly when I look outback I'm always surprised and with a smile on my face to see what a beautiful job they did and now my family and I get to enjoy this for many more years to come! Recommending them to all my friends and family in the area! read more

Christian and the Sunrise Pools team were fantastic from start to finish. We weren't sure a pool could even be dropped into our backyard, but he walked the site, laid out clear options, and then delivered exactly what he promised on time and without drama. He was very responsive to my calls, addressed every concern quickly, and stayed hands-on throughout. His crew treated our place with care, the workmanship is clean, and the details are right. For our first pool, the process was smooth and stress-free. Highly recommend Sunrise Pools and can't thank them enough for turning our dreams into reality. read more

DON'T BE FOOLED! They claim clear communication on their website, but what they mean is you have to do all of the communication. You have to continuously reach out to them. Their promises of "next week" turns into months. We are still waiting on our pool to be finished. It has come to the point where we may have to have another company complete the work. The issues are numerous. Terrible projects management, communication, scheduling, and construction. The only thing they do quickly is take your money. I have talked to many other people that have hired this company and payed them with zero results. read more

Can't thank Sunrise Pools Inc. for hard work and persistence in trying to help me from an unscrupulous and inexperienced pool installer. Had a leak that was impossible to find...came out multiple times to help me. Highly recommend Chris, Andy and his crew for making our backyard what we were looking for after two years of struggles. read more

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