The worst facility in the world. I know of two patients who almost died…read more One beaten by staff, one who had an infection ignored by a Dr and had to be rushed to hospital for an amputation. Keep your loved ones out of here. Look up the demerits this place has received. They hire staff without doing background checks.

My family is so grateful for Guided Living and all they have done for us. Truly the best home care…read moreagency in the area!!

This company gave me peace of mind while caring for my elderly mother-in-law. I was able to get…read moreout of the house and get errands done knowing that she would be well cared for by a trained and experienced cna. I had two aids that came weekly, and all of the other aids I met as well on "off" days were all amazing. The company was so easy to work with. They were able to get me started right away!

I truly enjoy my work as a caregiver at Home Instead in Norwell . The office staff takes care to…read moreensure clients and caregivers are happy and all needs are met . They are flexible w schedules and work around my available hours . As a caregiver for Home Instead , I am able to work local & give back to the community. Pay is competitive, yearly raises and end of year bonus. They offer paid training classes , and have Quarterly feedback meetings . . The office staff , is knowledgeable and supportive. I would highly recommend working here .

Home instead has been helping with my Mom's care for a couple of years now. The caregivers are kind…read moreand good at the job they do. Office staff is very good as well. Only area for improvement is follow up phone calls when calling in.

Mary was absolutely my rock during this challenging time searching for a new place for my mother…read more She helped weed out the places that didn't suit our needs and guided us to wonderful options. She was available any time of day- I remember she texted me back late one night and I said- aren't you off duty? She said "I am never off duty" and that proved to be true. I can't recommend enough using Assisted Living Locators. It is at no cost to the family- they get paid by the facilities.

Well, Ingrid certainly knows how to contact a mover and do some things. HOWEVER, I used her…read moreservices twice and when it happened to be on site on the actual day the move, I found Ingrid to be very impatient, and would interrupt the movers when they were trying to ask me a question. The first time I used her services I thought perhaps she was just having a bad day. The second time I realized I was just better off doing it myself.

DO NOT HIRE THEM!!! They were highly incompetent in almost every aspect of our move. The truth of…read morethe matter is that they are taking advantage of the elderly and people in vulnerable positions. Let me explain. I am disabled. My mother works all day. My Stepfather passed away in 2017. Our Large Estate was too much for us to handle on our own. We needed a clean out done (lots of junk) But also needed movers to help us pack what we would be taking with us. They claim to "Do it all!" Boy they sure do! They'll DO you alright. DO ya right in to the dirt pal! Don't get me started on their cleaning expertise. The place was so clean it was spotless almost as if our possessions weren't even there! Oh wait a minute, that's because they weren't! They'll clean you right out! They come in and under the guise of helping you pack, eye ball all of your belongings and decide what they will keep for themselves to sell off and what junk they will wrap up and send off with you! My mother can not believe how many of her precious things were not packed and mine too. The owner Ingrid wrapped up my stepdads ashes! His ashes! The one thing my mom said she'd personally bring with her they packed up. and very disrespectfully at that. Thank god my mom saw them in the box on the floor. Ingrid then tried to convince me that I did not need my rolling closet that was like 100$ I assured her that I did need it. Guess what! She decided I didn't! She kept it! My moms reclining chair. They took it! My mom flipped and they brought it back. The back that had been damaged previously was already fixed!!! They played it off like that was a favor.. lady had our chair fixed and never told us about it haha! Sounds more like it was getting ready to be sold rather. Plenty more went wrong here I won't continue. Ok I will. They took my tools and my brother had to go retrieve them. He approached a guy on the truck. The guy pretended he "Didn't see NO tools!" His words. My bro spotted them behind the guy. GUY was blocking/hiding them with his body! Furious and befuddled that the jig was up the guy threw them at my brother. Not only did they poach anything of value that we didn't specifically say pack. They were highly disrespectful with the things they packed for us and super gentle with everything in the clean out. I mean it's almost as if the trucks were swapped and we got the clean out truck and they kept our possessions. I mean the truly disgusting and despicable part of it is that the place pretends to be a beacon of light in a tough time. Like especially after grief or a death apparently or a loved one too old to take care of themselves. They cater to retirement homes and estate sales etc..etc.. I'm disabled but I'm only 26 and am able to tell you all what happened. I can't imagine how many sickly and elderly people these folks must have Swindled that simply can't speak on it. I mean retirement homes for goodness sake. From a hypothetical stand point I could easily imagine an elderly woman saying "hey where's this and where is that?" But everybody just thinks she's old and crazy and never had a radio from 1936 or maybe she even thought the year now is 1936 so like who would really care right??? Nobody would care that's who and that's exactly what New Leaf is counting on. Their counting on that very sentiment all the way to the bank!!! How do these folks from retirement homes feel I wonder. That their stuff was taken. It was (hypothetically but entirely possible) an old person's that probably can't use a computer and give a review or they're dead and buried and rolling in their grave. Not able to say how mortified they are that their possessions were hawked and sold and everything was handled with utter carelessness. My mom had to write on the boxes with a sharpie because even their stickers were cheap. They would fall right off and wait here's the shocking climax...even more stuff got mixed up and "lost" ..cough "sold " Not to mention this was not a cheap service. So we essentially paid to have our items stolen from us and sold elsewhere for a profit. The term from Seinfeld "double dipping" comes to mind.

This company helped me a lot. My husband is a vet and has long term care insurance but we didn't…read moreknow where to start. It's confusing to us and we admitted that from the start. Beth came in so cheerful and helpful, it was like talking to a old friend. Thanks for the help and your care of my husband. We appreciate you!

My mom was coming home from the hospital on hospice care through the local VNA but I knew she…read moreneeded 24/7 care and I needed a private nursing agency fast. Amanda's owners, Beth & Phil, immediately responded to inquiry, came out for a home visit within 24 hours, and jumped right in with care and a proposed schedule. I cannot say enough about the personal care and compassion that Phil, Beth and Meg very generously gave to my mom and me and my family. They were truly a godsend in a very stressful and unsure time. I will never forget how they jumped in and gave us everything we needed, and more. They are always just a phone call or text away, which is so reassuring and comforting. They were literally angels on earth. Beth H.

I can't say enough good things about Always Here! From my very first interaction with Brooke to…read morethe aides they send us. They are professional, thoughtful, caring. We have worked with Always here since early 2020 to assist my 101 yr old mum. She gets around well for her age, she has become quite forgetful and needs more and more assistance. They have been able to scale up and down very quickly depending on our needs. The support helps my mum and my sister, the primary caregiver. The service is costly, but we are getting what we pay for. Thank you to the team!!

Always Here is exactly who you want taking care of your family. We tried a different home care…read moreservice before Always Here, and the difference was astonishing. Brooke (President) and Katie (Case Manager) were compassionate, flexible, and helpful. They found ways to increase the number of care hours when my mother's condition worsened suddenly. They helped continue care safely when my parents were exposed to covid by another care service. And the caregivers they engaged were more than caregivers. They became friends and family to my father, which was especially meaningful at a time when everyone is isolated due to the pandemic. I highly recommend Always Here!